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10 - Big Data Privacy, Ethics, and Enterprise Continuous Monitoring Systems

from Part II - Business Enterprises

Published online by Cambridge University Press:  18 October 2019

Ali E. Abbas
Affiliation:
University of Southern California
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Summary

There is a delicate balance associated with ethics and privacy in “enterprise continuous monitoring systems.” On the one hand, it can be critical to enterprises to continuously monitor the ethical behavior of different agents, and thus, facilitate enterprise risk management, as noted in the KPMG quote. In particular, continuous monitoring systems help firms monitor related internal and external agents to make sure that the agents hired by or engaged by the enterprise are behaving ethically. However, on the other hand, such continuous monitoring systems can pose ethical and privacy risks to those being monitored and provide risks and costs to the company doing the monitoring. For example, inappropriate information can be assembled, stored, and inferred about a range of individuals. Thus, information obtained by continuous monitoring generally should follow privacy principles that require that the data be up-to-date and conform to the purpose for which the data was originally gathered, and other constraints.

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