Contents

pp v-vi

Preface

pp vii-xi

Forewords

pp xii-xiv

Part 1 - Introduction and theory

1 - Values-based practice in health care: setting the scene

pp 1-13

2 - Teamwork and collaborative practice in modern health care

pp 14-27

3 - Communication within teams and between professionals

pp 28-39

Part 2 - Primary care and the primary health care team

4 - A patient complaint: team meetings, policy and practice values – raising awareness in the team

pp 40-51

5 - A well person health check, health promotion and disease prevention: different lifestyles, different values

pp 52-62

6 - A patient with medically unexplained symptoms: applying evidence and values for shared decision-making, self-care and co-production of health

pp 63-73

7 - A request for strong analgesia: honesty and trust

pp 74-83

8 - Asylum seekers and refugees: working across cultures

pp 84-94

9 - A request for a home birth and other pregnancy-related consultations

pp 95-106

10 - Community-based care and the wider health care team

pp 107-117

11 - Ageing and end of life decisions

pp 118-127

12 - Referrals and the interface between primary and secondary care: looking after ‘our’ patients

pp 128-138

13 - Living with visible difference and valuing appearance

pp 139-148

14 - Collaboration with other professionals: in and outside health care

pp 149-157

15 - Learning in and about teams

pp 158-169

Afterword

Index

pp 171-176