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Published online by Cambridge University Press: 01 July 2016
In this paper we develop policies for scheduling dynamically arriving jobs to a broad class of parallel-processing queueing systems. We show that in heavy traffic the policies asymptotically minimize a measure of the expected system backlog, which we call system work. Our results yield succinct, closed-form expressions for optimal system work in heavy traffic.
This is a revision of a working paper dated 17 November 1995.