Hostname: page-component-74656f9884-g96k6 Total loading time: 0 Render date: 2026-11-10T05:06:22.599Z Has data issue: false hasContentIssue false
  • English
  • Français

Comprehensive, research-based interviewing guidelines in general practice settings

Published online by Cambridge University Press:  11 October 2011

Robert C. Smith
Rights & Permissions [Opens in a new window]

Abstract

An abstract is not available for this content so a preview has been provided. As you have access to this content, a full PDF is available via the ‘Save PDF’ action button.
Image of the first page of this content. For PDF version, please use the ‘Save PDF’ preceeding this image.'

Information

Type
Editorials
Information
Epidemiology and Psychiatric Sciences , Volume 8 , Issue 2 , June 1999 , pp. 85 - 91
Copyright
Copyright © Cambridge University Press 1999

References

REFERENCES

Bandura, A. (1977). Self-efficacy: toward a unifying theory of behavioral change. Psychological Review 84, 191–215.CrossRefGoogle Scholar
Bandura, A. (1986). Social Foundations of Thought and Action. Prentice-Hall: Englewood Cliffs, NJ.Google Scholar
Bateson, G. (1979). Mind and Nature. Bantam Books: New York.Google Scholar
Beckman, H.B. & Frankel, R.M. (1984). The effect of physician behavior on the collection of data. Annals of Internal Medicine 101, 692–696.CrossRefGoogle ScholarPubMed
Bird, J. & Cohen-Cole, S.A. (1991). The three-function model of the medical interview: an educational device. In Models of Teaching Consultation-Liaison Psychiatry (ed. Hale, M.). Karger: Basel.Google Scholar
Brody, H. (1973). The systems view of man: implications for medicine, science, and ethics. Perspective of Biological Medicine 17, 71–92.CrossRefGoogle ScholarPubMed
Brody, H. (1982). The lie that heals: the ethics of giving placebos. Annals of Internal Medicine 97, 112–118.CrossRefGoogle ScholarPubMed
Burack, R.C. & Carpenter, R.R. (1983). The predictive value of the presenting complaint. Journal of Family Practice 16, 749–754.Google ScholarPubMed
Carroll, J.G. & Monroe, J. (1979). Teaching medical interviewing: a critique of educational research and practice. Journal of Medical Education 54, 498–500.Google ScholarPubMed
Carroll, J.G. & Monroe, J. (1980). Teaching clinical interviewing in the health professions — a review of empirical research. Evaluation Health Professions 3, 21–45.CrossRefGoogle Scholar
Carter, W.B., Inui, T.S., Kukull, W.A. & Haigh, V.H. (1982). Outcome-based doctor-patient interaction analysis. II. Identifying effective provider and patient behavior. Medical Care 20, 550–566.Google ScholarPubMed
Cassel, E.J. (1985). Talking with Patients. Vols. 1 and 2. MIT Press: Cambridge.Google Scholar
Cassidy, C.M. (1994). Unraveling the ball of string: reality, paradigms, and the study of alternative medicine. Advances 10, 5–31.Google Scholar
Cohen-Cole, S.A. (1991). The Medical Interview: The Three Function Approach. St. Mosby-Year Book: Louis.Google Scholar
Cox, A., Holbrook, D. & Rutter, M. (1981a). Psychiatric interviewing techniques VI. experimental study: eliciting feelings. British Journal of Psychiatry 139, 144–152.CrossRefGoogle ScholarPubMed
Cox, A., Rutter, M. & Holbrook, D. (1981b). Psychiatric interviewing techniques V. Experimental study: eliciting factual information. British Journal of Psychiatry 139, 29–37.CrossRefGoogle ScholarPubMed
Cox, A., Rutter, M. & Holbrook, D. (1988). Psychiatric interviewing techniques. A second experimental study: eliciting feelings. British Journal of Psychiatry 152, 64–72.CrossRefGoogle ScholarPubMed
Egbert, L.D., Battit, G.E., Welch, C.E. & Bartlett, M.K. (1964). Reduction of postoperative pain by encouragement and instruction of patients. A study of doctor-patient rapport. New England Journal of Medicine 270, 825–827.CrossRefGoogle ScholarPubMed
Engel, G.L. (1977a). The care of the patient: art or science? Johns. Hopkins Medical Journal 140, 222–232.Google ScholarPubMed
Engel, G.L. (1977b). The need for a new medical model: a challenge for biomedicine. Science 196, 129–136.CrossRefGoogle Scholar
Engel, G.L. (1980). The clinical application of tlhe biopsychosocial model. American Journal of Psychiatry 137, 535–544.Google Scholar
Engel, G.L. (1987). Physician-scientists and scientific physicians. American Journal of Medicine 82, 107–111.CrossRefGoogle ScholarPubMed
Feinstein, A.R. (1983a). An additional basic science for clinical medicine: I. the constraining fundamental paradigms. Annals of Internal Medicine 99, 393–397.CrossRefGoogle ScholarPubMed
Feinstein, A.R. (1983b). An additional basic science for clinical medicine: II. The limitations of randomized trials. Annals of Internal Medicine 99, 544–550.CrossRefGoogle ScholarPubMed
Feinstein, A.R. (1983c). An addifional basic science for clinical medicine: III. The challenges of comparison and measurement. Annals of Internal Medicine 99, 705–712.CrossRefGoogle ScholarPubMed
Feinstein, A.R. (1983d). An additional basic science for clinical medicine: IV. The development of clinimetrics. Annals of Internal Medicine 99, 843–848.CrossRefGoogle ScholarPubMed
Feinstein, A.R. (1987). The intellectual crisis in clinical science: medaled models and muddled mettle. Perspectives in Biology and Medicine 30, 215–230.CrossRefGoogle ScholarPubMed
Feinstein, A.R. (1994). Clinical Judgement revisited: the distraction of quantitative models. Annals of Internal Medicine 120, 799–805.CrossRefGoogle ScholarPubMed
Flaherty, J.A. (1985). Education and evaluation of interpersonal skills. In: The Interpersonal Dimension in Medical Education (ed. Rezler, A.G. and Flaherty, J.A.). Springer Publishing Company: New York.Google Scholar
Foss, L. & Rothenberg, K. (1987). The Second Medical Revolution: From Biomedicine to Infomedicine. Shambhala: Boston.Google Scholar
Francis, V., Korsch, B.M. & Morris, M.F. (1987). Gaps in doctorpatient communication: patients' response to medical advice. In Encounters Between Patients and Doctors (ed. Stoeckle, J.D.). MIT Press: Cambridge.Google Scholar
Frankel, R.M. (1984). From sentence to sequence: understanding the medical encounter through microinteractional analysis. Discourse Process 7, 135–170.CrossRefGoogle Scholar
Freeling, P. (1983). The doctor-patient relationship in diagnosis and treatment. In Doctor-Patient Communication (ed. Pendleton, D. and Hasler, J.). Academic Press: Orlando.Google Scholar
Freemon, B., Negrete, V.F., Davis, M. & Korsch, B.M. (1971). Gaps in doctor-patient communication: doctor-patient interaction analysis. Pediatric Research 5, 298–311.CrossRefGoogle Scholar
Gorlin, R. & Zucker, H.D. (1983). Physicians' reactions to patients: a key to teaching humanistic medicine. New England Journal of Medicine 308, 1059–1063.CrossRefGoogle ScholarPubMed
Gruen, A. (1986). The Betrayal of the Self-the Fear of Autonomy in Men and Women. Grove Press: New York.Google Scholar
Hall, J.A., Roter, D.L. & Katz, N.R. (1988). Meta-analysis of correlates of provider behavior in medical encounters. Medical Care 26, 657–675.CrossRefGoogle ScholarPubMed
Hopkinson, K., Cox, A. & Rutter, M. (1981). Psychiatric interviewing techniques III naturalistic study: eliciting feelings. British Journal of Psychiatry 138, 406–415.CrossRefGoogle ScholarPubMed
Huycke, L.I. & Huycke, M.M. (1994). Characteristics of potential plaintiffs in malpractice litigation. Annals of Internal Medicine 120, 792–798.CrossRefGoogle ScholarPubMed
Inui, T.S. & Carter, W.B. (1985). Problems and prospects for health services research on provider-patient communication. Medical Care 23, 521–538.CrossRefGoogle ScholarPubMed
Johnson, A.H. (1979). Assessing counselling skills and attitudes in family practice. Journal of Family Practice 9, 447–452.Google ScholarPubMed
Kaplan, S.H., Greenfield, S. & Ware, J.E. (1989). Impact of the doctor-patient relationship on the outcomes of chronic disease. In Communicating with Medical Patients (ed. Stewart, M. and Roter, D.). Sage Publications: London.Google Scholar
Kasteler, J., Kane, R.L., Olsen, D.M. & Thetford, C. (1976). Issues underlying prevalence of «doctor-shopping» behavior. Journal of Health and Social Behavior 17, 328–339.CrossRefGoogle ScholarPubMed
Kern, D.E., Grayson, M., Barker, L.R. et al. (1989). Residency training in interviewing skills and the psychosocial domain of medical practice. Journal of General and Internal Medicine 4, 421–431.CrossRefGoogle ScholarPubMed
Kleinman, A. (1987). Explanatory models in health-care relationships: a conceptual frame for research on family-based healthcare activities in relation to folk and professional forms of clinical care. In Encounters Between Patients and Doctors (ed. Stoeckle, J.D.). MIT Press: Cambridge.Google Scholar
Kleinman, A., Eisenberg, L. & Good, B. (1978). Culture, illness and care-Clinical lessons from anthropologic and cross-culture research. Annals of Internal Medicine 88, 251–258.CrossRefGoogle Scholar
Korsch, B.M., Gozzi, E.K. & Francis, V. (1968). Gaps in doctor-patient communication-I. Doctor-patient interaction and patient satisfaction. Pediatrics 42, 855–871.CrossRefGoogle Scholar
Kuhn, T. S. (1962). The Structure of Scientific Revolutions (2nd ed.). University of Chicago Press: Chicago.Google Scholar
Kurtz, S.M. & Silverman, J.D. (1996). The Calgary-Cambridge Referenced Observation Guides: an aid to defining the curriculum and organizing the teaching in communication training programmes. Medical Education 30, 83–89.CrossRefGoogle ScholarPubMed
Langewitz, W.A., Eich, P., Kiss, A. & Wossmer, B. (1998). Improving communication skills. A randomized controlled behaviorally oriented intervention study for residents in internal medicine. Psychosomatic Medicine 60, 268–276.CrossRefGoogle ScholarPubMed
Lazare, A., Eisenthal, S. & Wasserman, L. (1975). The customer approach to patient hood: attending to patient requests in a walk-in clinic. Archives of General Psychiatry 32, 552–558.CrossRefGoogle Scholar
Lazare, A., Eisenthal, S., Frank, A. & Stoeckle, J.D. (1987). Studies on a negotiated approach to patient hood. In Encounters Between Patients and Doctors (ed. Stoeckle, J.D.). MIT Press: Cambridge.Google Scholar
Lazare, A., Putnam, S. & Lipkin, M. (1995). Three functions of the medical interview. In The Medical Interview (ed. Lipkin, M., Putnam, S. and Lazare, A.). Springer-Verlag: New York.Google Scholar
Levenstein, J.H., McCracken, E.C., McWhinney, I.R., Stewart, M.A. & Brown, J.B. (1986). The patient-centered clinical method. 1. A model for the doctor-patient interaction in family medicine. Journal of Family Practice 3, 24–30.CrossRefGoogle Scholar
Levenstein, J.H., Brown, J.B., Weston, W.W., Stewart, M., McCracken, E.C. & McWinney, I. (1989). Patient centered clinical interviewing. In Communicating with Medical Patients (ed. Stewart, M. and Roter, D.). Sage Publications: London.Google Scholar
Ley, P., Whitworth, M.A., Skilbeck, C.E., Woodwaard, R., Pinsent, R.J., Pike, L.A. et al. (1976). Improving doctor-patient communication in general practice. Journal of the Royal College of General Practitioners 26, 720–724.Google ScholarPubMed
Lipkin, M. (1987). The medical interview and related skills. In Office Practice of Medicine (ed. Branch, W.T.). W.B. Saunders: Philadelphia.Google Scholar
Lipkin, M., Quill, T.E. & Napodano, R.J. (1984). The medical interview: a core curriculum for residencies in internal medicine. Annals of Internal Medicine 100, 277–284.CrossRefGoogle ScholarPubMed
Lipp, M.R. (1977). Respectful Treatment. The Human Side of Medical Care. Harper and Row: New York.Google Scholar
Lorenz, K. (1971). Knowledge, beliefs, and freedom. In Hierarchically Organized Systems in Theory and Practice (ed. Weiss, P.A.). Hafner: New York.Google Scholar
Maguire, P. (1992). Teaching interviewing skills to medical students. Medical Encounter 8, 4–5.Google Scholar
Maguire, P., Fairbaim, S. & Fletcher, C. (1986). Consultation skills of young doctors: 1. Benefits of feedback training in interviewing as students persist. British Medical Journal 292, 1573–1578.CrossRefGoogle Scholar
Mayr, E. (1982). The Growth of Biological Thought. Diversity, Evolution, and Inheritance. Belknap Press of Harvard University Press: Cambridge, MA.Google Scholar
McKeachie, W.J., Pintrich, P.R., Lin, Y., Smith, D.A.F. & Shanna, R. (1990). Teaching and Learning in the College Classroom (2nd ed.). Regents of the University of Michigan, Suite 2400, School of Education Bldg.: Ann Arbor, MI.Google Scholar
McWhinney, I. (1981). An Introduction to Family Medicine. Oxford University Press: New York.Google Scholar
McWhinney, I. (1989). The need for a transformed clinical method. Evolution, In Communicating with Medical Patients (ed. Stewart, M. and Roter, D.). Sage Publications: London.Google Scholar
Merkel, W.T., Margolis, R.B. & Smith, R.C. (1990). Teaching humanistic and psychosocial aspects of care: current practices and attitudes. Journal of General and Internal Medicine 5, 34–41.CrossRefGoogle ScholarPubMed
Mishler, E.G. (1984). The Discourse of Medicine. Ablex Publishing Corp: Norwood, NJ.Google Scholar
Novack, D.H. (1987). Therapeutic aspects of the clinical encounter. Journal of General and Internal Medicine 2, 346–355.CrossRefGoogle ScholarPubMed
Novack, D.H., Volk, G., Drossman, D.A. & Lipkin, M. Jr (1993). Medical interviewing and interpersonal skills teaching in US medical schools. Journal of the American Medical Association 269, 2101–2105.CrossRefGoogle ScholarPubMed
Parrino, T.A. & Kem, D.C. (1994). The alumni survey as an instrument for program evaluation in internal medicine. Journal of General and Internal Medicine 9, 92–95.CrossRefGoogle ScholarPubMed
Putnam, S.M., Stiles, W.B., Casey-Jacob, M. & James, S.A. (1985). Patient exposition and physician explanation in initial medical interviews and outcomes of clinic visits. Medical Care 23, 74–83.CrossRefGoogle ScholarPubMed
Putnam, S.M., Stiles, W.B., Casey-Jacob, M. & James, S.A. (1988). Teaching the medical interview. Journal of General and Internal Medicine 3, 38–47.CrossRefGoogle ScholarPubMed
Quill, T.E. (1983). Partnerships in patient care: a contractual approach. Annals of Internal Medicine 98, 228–234.CrossRefGoogle ScholarPubMed
Quill, T.E. (1989). Recognizing and adjusting to barriers in doctor patient communication. Annals of Internal Medicine 111, 51–57.CrossRefGoogle ScholarPubMed
Reiser, D.E. & Schroder, A.K. (1980). Patient Interviewing. The Human Dimension. Williams and Wilkins: Baltimore.Google Scholar
Rogers, C.R. (1951). Client-Centered Therapy. Houghton Mifflin Company: Boston.Google Scholar
Roter, D. (1989). Which facets of communication have strong effects on outcome. A meta-analysis. In Communicating with Medical Patients (ed. Stewart, M. and Roter, D.). Sage Publications: London.Google Scholar
Roter, D.L., Hall, J.A. & Katz, N.R. (1987). Relations between physicians' behaviors and analogue patients' satisfaction, recall, and impressions. Medical Care 25, 437–451.CrossRefGoogle ScholarPubMed
Roter, D.L., Cole, K.A., Kem, D.E., Barker, L.R. & Grayson, M. (1990). An evaluation of residency training in interviewing skills and the psychosocial domain of medical practice. Journal of General and Internal Medicine 5, 347–354.CrossRefGoogle ScholarPubMed
Sackett, D.L., Richardson, W. S., Rosenberg, W. & Haynes, R.B. (1997). Evidence-based Medicine. How to Practice and Teach EBM. Churchill Livinsgtone: New York.Google Scholar
Schunk, D.H. (1985). Self-efficacy and classroom learning. Psychology in the Schools 22, 208–223.3.0.CO;2-7>CrossRefGoogle Scholar
Shear, C.L., Gipe, B.T., Mattheis, J.K. & Levy, M.R. (1983). Provider continuity and quality of medical care-a retrospective analysis of prenatal and perinatal outcome. Medical Care 21, 1204–1210.CrossRefGoogle ScholarPubMed
Simpson, G.G. (1963). Biology and the nature of science. Science 139, 81–88.CrossRefGoogle ScholarPubMed
Smith, R.C. (1984). Teaching interviewing skills to medical students: the issue of ‘countertransference’. Journal of Medical Education 59, 582–588.Google ScholarPubMed
Smith, R.C. (1986). Unrecognized responses by physicians during the interview. Journal of Medical Education 61, 982–984.Google Scholar
Smith, R.C. (1995). Use and management of physicians' feelings during the interview. In The Medical Ilterview (ed. Lipkin, M., Putnam, S.M. and Lazare, A.). Springer-Verlag: New York.Google Scholar
Smith, R.C. (1996). The Patient's Story. Integrated Patient-Doctor Interviewing. Little, Brown and Company: Boston.Google Scholar
Smith, R.C. (1997). La Storia del Paziente. Un Approccio Integrato All'Intervista Medica (Ed. it. a cura di Christa Zimmermann). II Pensiero Scientifico Editore: Roma.Google Scholar
Smith, R.C. & Hoppe, R.B. (1991). The patient's story: integrating the patient and physician-centered approaches to interviewing. Annals of Internal Medicine 115, 470–477.CrossRefGoogle ScholarPubMed
Smith, R.C. & Zimny, G. (1988). Physicians' emotional reactions to patients. Psychosomatics 29, 392–397.CrossRefGoogle ScholarPubMed
Smith, R.C., Osbom, G., Hoppe, R.B., Lyles, J.S., Van Egeren, L., Henry, R., Sego, D., Alguire, P. & Stoffelmayr, B. (1991). Efficacy of a one-month training block in psychosocial medicine for residents: a controlled study. Journal of General and Internal Medicine 6, 535–543.CrossRefGoogle ScholarPubMed
Smith, R.C., Lyles, J.S., Mettler, J.A., Marshall, A.A., Van Egeren, L.F., Stoffelmayr, B.E., Osborn, G.G. & Shebroe, V. (1995a). A strategy for improving patient satisfaction by the intensive training of residents in psychosocial medicine: a controlled, randomized study. Academic Medicine 70, 729–732.CrossRefGoogle ScholarPubMed
Smith, R.C., Mettler, J.A., Stoffelmayr, B.E., Lyles, J.S., Marshall, A.A., Van Egeren, L.F., Osbom, G.G. & Shebroe, V. (1995b). Improving residents' confidence in using psychosocial skills. Journal of General and Internal Medicine 10, 315–320.CrossRefGoogle ScholarPubMed
Smith, R.C., Lyles, J.S., Mettler, J., Stoffelmayr, B.E., Van Egeren, L.F., Marshall, A.M., Gardiner, J.C., Maduschke, K.M., Stanley, J.M., Osborn, G.G., Shebroe, V. & Greenbaum, R.B. (1998). The effectiveness of an intensive training for residents in interviewing. A randomized, controlled study. Annals of Internal Medicine 128, 118–126.CrossRefGoogle ScholarPubMed
Stewart, M.A. (1984). What is a successful doctor-patient interview? A study of interactions and outcomes. Social Science and Medicine 2, 167–175.CrossRefGoogle Scholar
Stewart, M. & Roter, D. (1989). Conclusions. In Communicating with Medical Patients (ed. Stewart, M. and Roter, D.). Sage Publications: London.Google Scholar
Suchman, A.L. & Matthews, D.A. (1988). What makes the patientdoctor relationship therapeutic? Exploring the connexional dimension of medical care. Annals of Internal Medicine 108, 125–130.CrossRefGoogle ScholarPubMed
Sullivan, M.D., Cole, S.A., Gordon, G., Hahn, S.R. & Kathol, R.G. (1996). Psychiatric training in medicine residencies. Current needs, practices, and satisfaction. General Hospital Psychiatry 18, 95–101.CrossRefGoogle Scholar
Tresolini, C.P. & Stritter, F.T. (1992). Medical students' development of self-efficacy in conducting patient education for health promotion: an analysis of learning experiences. Presented at the Annual Meeting of the American Educational Research Association, San Francisco, April, 1992.Google Scholar
von Bertalanffy, L. (1968). General System Theory: Foundations, Development, Application (Revised ed.). George Braziller: New York.Google Scholar
Weiss, P.A. (1973). The Science of Life: the Living System. A System for Living. Futura Publishing: Mount Kisco, NY.Google Scholar
Westberg, J. & Jason, H. (1994). Teaching Creatively With Video: Fostering Reflection, Communication and Other Clinical Skills. Springer Publishing: New York.Google Scholar