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Published online by Cambridge University Press: 14 July 2016
Quasi-birth-death processes are commonly used Markov chain models in queueing theory, computer performance, teletraffic modeling and other areas. We provide a new, simple algorithm for the matrix-geometric rate matrix. We demonstrate that it has quadratic convergence. We show theoretically and through numerical examples that it converges very fast and provides extremely accurate results even for almost unstable models.