No CrossRef data available.
Published online by Cambridge University Press: 15 July 2003
Retrial queueing systems are characterized by the requirement that customersfinding the service area busy must join the retrial group and reapply forservice at random intervals. This paper deals with the M/G/1 retrial queuesubjected to breakdowns. We use its stochastic decomposition property toapproximate the model performance in the case of general retrial times.