I. Introduction
Technology-facilitated gender-based violence (TFGBV) is an international human rights issueFootnote 1 with serious consequences for the human rights of cis-gendered and trans women and girls and other gender diverse people and sexual minorities. It manifests in multiple forms including discrimination, sexual harassment, doxxing, extortion, non-consensual distribution of intimate images (NCDI), deepfakes, and hate propaganda, with far-reaching emotional, physical, psychological, financial and cultural impacts on those it targets.Footnote 2 Technology corporations (tech corporations)Footnote 3 not only perpetuate TFGBV initiated by individual users by providing tools and platforms for its creation and dissemination and through their content moderation practices, but they also perpetrate it through practices such as discriminatory algorithmic profiling and content generated by artificial intelligence (AI).Footnote 4
States in many jurisdictions have enacted legislation to deal with certain manifestations of TFGBV perpetrated by individuals (e.g., NCDI) but have not adopted regulatory frameworks that fully address the many aspects of TFGBV or the role of tech corporations in the facilitation and commission of such harm. We argue that taking a business and human rights approach (BHR) in this context could contribute to the development of meaningful responses to such harm by shifting the focus beyond individual perpetrators to tech corporations and their role in such violence. A BHR approach is grounded in the international human rights law obligation of states to protect human rights—to take legislative, administrative and other measures to prevent business actors from violating human rights and to provide effective remedies where harm occurs, including ensuring corporate accountability.Footnote 5 It also requires businesses, independent of any action or inaction on the part of states, to respect human rights by, among other things, undertaking human rights due diligence (HRDD).Footnote 6
A variety of intergovernmental organisations such as the United Nations (UN), the Organisation for Economic Cooperation and Development (OECD)Footnote 7 the European Union (EU),Footnote 8 the Council of Europe (CoE),Footnote 9 the Organization of American States (OAS)Footnote 10 and the African Commission on Human and Peoples’ RightsFootnote 11 have acknowledged that tech corporations and AI can play a role violating the human rights of individuals and groups and have pointed to the need to ensure that technology platforms and technology, including AI, are developed and operate in a manner that respects international human rights. Within the UN itself, a variety of UN bodies and special procedures have issued reports with recommendations on addressing the human rights impacts of tech corporations and AI.Footnote 12
Yet, to date, only a few of these international organisations or UN bodies and expertsFootnote 13 explicitly point to the need to address TFGBV, even in general terms, and only a few recognise the role of tech corporations in such violence and the need to hold the latter accountable. For example, the Group of Experts on Action against Violence against Women and Domestic Violence (GREVIO), the body tasked with ensuring state implementation of the Council of Europe Convention on Preventing and Combating Violence against Women and Domestic Violence (the Istanbul Convention),Footnote 14 released its General Recommendation No. 1 on the Digital Dimension of Violence against Women. It provides one of the first definitions of TFGBV in international human rights law as well as recommendations to states parties on how to address TFGBV,Footnote 15 including through enlisting the help of tech corporations in combatting such violence. However, it does not adequately recognise or address the structural dimensions of TFGBV or the role of tech corporations as facilitators or perpetrators of such violence that should be held accountable for such harm.
On the other hand, in 2023, the UN Commission on the Status of Women (UNCSW) recognised the need to address the ‘challenges associated with the misuse of new and emerging digital technologies which can be designed and/or used to incite violence, hatred, discrimination and hostility, inter alia, racism, xenophobia, negative stereotyping and stigmatization of women and girls’.Footnote 16 It expressed deep concern about ‘the magnitude of various forms of violence, including gender-based violence (GBV) that occurs through or is amplified by technology, and the significant physical, sexual, psychological, social, political and economic harm it causes to women and girls’.Footnote 17 In September 2024, UN member states adopted the Global Digital Compact (GDC),Footnote 18 which aims, among other things, to ‘[f]oster an inclusive, open, safe and secure digital space that respects, protects and promote[s] human rights’ and ‘enhance[s] international governance of artificial intelligence for the benefit of humanity’.Footnote 19 The principles include mainstreaming ‘a gender perspective and counter[ing] and eliminat[ing] all forms of violence, including sexual and gender-based violence that occurs through or is amplified by the use of technology’.Footnote 20
The UN Secretary-General (UNSG) has recently expressed concern that such violence ‘has continued to intensify and manifest itself in new ways, causing significant harm to women and girls’ and has called for an international framework based in international human rights law and for states to impose obligations on tech corporations ‘to proactively detect, assess and address technology-facilitated violence against women and girls and provide a safe and respectful environment online’.Footnote 21 UN Women, for its part, has, among other things, developed a strategy to address TFGBV along with forthcoming model framework legislation.Footnote 22
The UNCSW resolution, the GDC, UN Women and the UNSG recognise the need for states to regulate or to strengthen existing regulation to address such violence in compliance with their international human rights obligations,Footnote 23 for the private sector to undertake HRDD,Footnote 24 and all but the UNSG explicitly identify the United Nations Guiding Principles on Business and Human Rights (UNGPs)Footnote 25 as the appropriate normative framework to guide legislative efforts in this regard.Footnote 26 The GDC also points to the work of the UN Office of the High Commissioner for Human Rights (OHCHR),Footnote 27 which, through the Human Rights Business and Human Rights in Technology Project (B-Tech project), is developing guidance on how the UNGPs can inform state and business action to prevent and address human rights violations caused by digital technology, including in relation to its gendered impacts.Footnote 28
In March 2026, the CoE Committee of Ministers issued a Recommendation that focuses specifically on technology-facilitated violence against women and girls.Footnote 29 Among other things, it calls on states to ‘adopt and implement measures to ensure accountability of technology companies and internet intermediaries for any responsibility they bear’ for such violence, with such obligations being ‘proportionate to the level of risk and the potential severity’ of the human rights impacts ‘of their products and services’.Footnote 30 It also calls on states to require such corporations to integrate inclusive ‘safety-by-design standards during product development’.Footnote 31 This includes ‘conducting regular human rights risk assessments recognizing the full diversity of women’s and girls’ experiences … prior to deployment of their products’ and services, including AI, and taking steps to mitigate identified risksFootnote 32 and liability for online platforms that fail to expeditiously remove unlawful content amounting to such violence.Footnote 33
This paper contributes to the literature on TFGBV and to the BHR literature on tech corporation accountability for human rights violations by providing insights on what an effective BHR approach to addressing the role of tech corporations in facilitating and committing TFGBV might look like. We start with the UNGPs and their interpretation through the B-Tech project in order to draw out key elements of a BHR approach to regulation that can address both TFGBV and the role of tech corporations in such violence. While what constitutes a BHR approach is not delimited by the UNGPs, they have been widely influential in setting expectations for international organisations, states and business actors in preventing and addressing corporate-related violations. Importantly, as noted above, they are a reference point for a variety of international organisations and UN bodies seeking to address the human rights implications of tech corporation activity and AI systems. Moreover, although not the only UN response to these issues, the B-Tech project, unlike other UN bodies and initiatives, attempts to provide a more comprehensive interpretation of how the UNGPs can be applied to, and used by, tech companies in light of the particularities of the tech sector’s impacts on human rights. We then apply our conclusions to critically assess a sample of legislative initiatives in Canada, the UK, and the EU, as examples of governmental action on this issue.
Part I provides an overview of what constitutes TFGBV based on a definition that draws heavily on feminist intersectional analysis. It highlights not only individually perpetrated violence and corporations’ role in perpetuating that violence, but also how corporations themselves directly perpetrate structural forms of TFGBV. Part II considers what a BHR approach could offer in terms of meaningfully responding to TFGBV by engaging in a critical examination of the UNGPs and how they have been interpreted through the B-Tech project to apply to tech corporation conduct. We argue that for numerous reasons, including the gender-neutral approach of the UNGPs and B-Tech project, there remain concerns as to their ability to meaningfully address GBV in a systemic way,Footnote 34 let alone TFGBV. We therefore develop a four-factor framework for a fortified BHR approach that includes: (i) an inclusive and intersectional gender lens and broad spectrum coverage; (ii) prevention and accountability measures that may include but go beyond HRDD; (iii) no-go zones with enforceable bottom lines; and (iv) a range of effective individual remedies. Part III draws on the analyses in Parts I and II to assess the degree to which legislative initiatives in Canada (Safe Social Media Act), the UK (Online Safety Act) and the EU (Digital Services Act and AI Act) address the four factors from our fortified approach. While the analysis shows that these initiatives fall short, we suggest that they also provide important insights for law and policy reform at the international and domestic level that can better address tech corporations’ role in TFGBV. In conclusion, we argue that meaningfully addressing TFGBV requires a fortified BHR approach that centres and prioritises proactive protection of human rights, rather than simply responding after the fact to the human rights violations that are the foreseeable consequence of the surveillance capitalistFootnote 35 business model currently underlying our digitally networked environment.
II. The problem: Technology-facilitated gender-based violence
TFGBV can be used as an umbrella term to describe a wide range of harms carried out against gender-marginalised individuals and groups via technologies.Footnote 36 We adopt Bailey and Dunn’s delineation of the three key aspects of the term: technology, gender-based and violence.Footnote 37
‘Technology’ for purposes of our analysis focuses on ‘digital technologies that communicate information like cell phones, texting, apps and [AI],’Footnote 38 recognising that the term itself will expand as existing technologies evolve and new ones emerge. We prefer this term over those using prefixes such as ‘cyber’ or ‘online’ both to avoid reinforcing a commonly held, but false presumption that ‘online’ and ‘offline’ spaces are meaningfully separableFootnote 39 and to ensure sufficient breadth to include non-Internet-enabled technologies such as text messaging and tracking devices that are widely used to perpetrate gendered harms.Footnote 40
‘Gender-based’ has been specifically chosen to ensure an inclusive focus that concerns itself with ‘all people whose sex and gender-identities are systemically marginalized’, including cis and trans women and girls, as well as non-binary and gender variant people.Footnote 41 Drawing on both longstanding feminist and LGBTQ2S+ analyses of the impacts of gender marginalisation, this approach reflects the reality of the disproportionate targeting of girls, women, trans, non-binary and gender variant people in digital environments.Footnote 42 Grounded in a commitment to intersectionality,Footnote 43 our approach also recognises the complex ways in which ableism, colonialism, racism, and homophobia combine with misogyny and transphobia to escalate the risk and severity of exposure to TFGBV for gender-marginalised people who are also affected by multiple other axes of oppression.Footnote 44
Finally, our approach to the term ‘violence’ comprises two distinct, but related branches. First, it relies on feminist, human rights-based approaches that conceive of violence as part of a continuum,Footnote 45 which includes not only physical, but also non-physical financial, psychological, sexual, and emotional harms like sexual harassment and coercive control.Footnote 46 This approach is consistent with international instruments relating to violence against women,Footnote 47 and, importantly, centres the lived knowledge of TFGBV survivors by reflecting the expansive range and severity of harms they report experiencing.Footnote 48
Second, it relies on structural and systemic approaches to violence grounded in the work of Black and other women of colour feminist scholars and activists who have clearly demonstrated how systems and structures participate in the perpetration and perpetuation of violence against women, girls and other gender marginalised people. As Jiwani puts it, understanding violence solely in terms of individual acts results in structural oppressions such as racism, homophobia and misogyny being ‘erased, trivialized, or contained within categories that evacuate the violation of [structural] violence’.Footnote 49 In the context of TFGBV, taking this insight seriously means not only looking at the behaviours of individuals who use digital services, platforms and devices to stalk, harass and threaten, but also the spectrum of roles played by the corporate providers of these services, platforms and devices. Corporate roles range from perpetuating individually perpetrated TFGBV to directly perpetrating structural violence through, among other things, use of algorithmic processes that produce harmful discriminatory outcomes.Footnote 50 Thus, meaningfully responding to TFGBV requires attention to individual and corporate behaviours documented in research. Below we highlight reports relating to both, noting the impacts of intersecting factors such as gender, sexual orientation and age.
A. Individually perpetrated TFGBV—overview of types and scope
People experience digitally inflicted harms every day in multiple image- and text-based forms and combinations of these forms, including NCDI, digital sexual forgeriesFootnote 51 (also referred to as deepfakes), secret recordings in showers, bathrooms, change rooms and classrooms,Footnote 52 verbal threats and extortion, disclosure of personal information (doxxing), individually perpetrated and networked harassment and trolling, and group-based hate speech.Footnote 53 These harms are perpetrated using a wide range of digital technologies including mobile phones, cell phone cameras,Footnote 54 social media platforms, online games,Footnote 55 texting, hidden cameras,Footnote 56 tracking devices,Footnote 57 home security systems,Footnote 58 e-transfers,Footnote 59 AI and more.Footnote 60 People are targeted by current and former intimate partners,Footnote 61 family members, friends, acquaintances and complete strangers who can be located in the same room, next door, another city, across the country or on the other side of the world.Footnote 62 The Centre for International Governance Innovation’s (CIGI) 2023 report on an 18-country survey found that nearly 60% of the 18,149 participants had experienced at least 1 of 13 online harmsFootnote 63 included in the survey.Footnote 64
While anyone can be targeted, gender and sexual orientation impact who is more likely to be targeted, who is more likely to be seriously affected, and who is more likely to perpetrate. For example, CIGI’s 2023 report parallels findings from other research demonstrating that transgender and gender-diverse people are disproportionately likely to be targeted by online harms, and cis women and LGBTQ+ people are more likely to report being seriously impacted by online harms than are their cis male and heterosexual counterparts, respectively.Footnote 65 Further, women and transgender and gender diverse people were more likely to report having been targeted on the basis of their gender identity than men, and ‘LGB+ people were more likely to report they were targeted … because of their sexual orientation than heterosexual people’.Footnote 66 Gender also played a role in relation to perpetration, with men being the most likely among all genders to be reported as the perpetrator of the most serious online harms, particularly where a cis or trans woman or gender diverse person was targeted.Footnote 67
Being targeted by TFGBV can result in physical, mental, social, psychological and financial harms, and discourages cis women and girls, and gender diverse people from participating in public life.Footnote 68 As Anja Kovacs put it:
Right to life and liberty and right to freedom of opinion and expression are basic human rights…. TFV steals these rights from women, LGBTQ+ people and equity-seeking groups. Governments, technology companies, civil society organizations, researchers, academics and think tanks must work together to eradicate TFV.Footnote 69
In Canada, for example, statistics indicate that age, race, ability and gender are factors in exposure to and commission of ‘cyber-related hate crimes’, with young Canadians aged 15 to 24, especially those with a disability, being much more likely to report having seen hateful online content compared to the national average.Footnote 70 Reported incidents of cyber-related hate crimes more than doubled from 2019 to 2022 with anti-Black racism and homophobia being the most common forms of those crimes reported to police.Footnote 71 In that same period, nearly 25% of cyber-related hate crimes targeted young people aged 12 to 17. While young women and girls were more often targeted by online bullying and abuse (particularly sexualised abuse), men and boys were slightly more likely to be the victims of police-reported cyber-related hate crimes, except in teen years and early adulthood when young women comprised a greater portion of police-reported cyber hate crimes than young men.Footnote 72 Nonetheless, online sexual exploitation and harassment were more likely to be directed at young women, leaving young women aged 15 to 24 three times as likely as young men to be pressured to send, share or post explicit images, videos or messages.Footnote 73 Similarly, among young people aged 15 to 24, women were 2.5 times as likely as men to receive unsolicited sexually suggestive or explicit images or messages.Footnote 74
Between 2018 and 2022, 87% of those ‘charged with or suspected of cyber-related hate crimes were men or boys’.Footnote 75
With this sketch of recent research focused largely on individually perpetrated TFGBV, we turn now to consider the growing body of work focused on corporate perpetuation and perpetration.
B. Recognition of the spectrum of corporate facilitation of TFGBV
Individual perpetration of TFGBV is often more easily recognised than the roles played by tech corporations—especially when the latter are cast as mere conduits for communication. Understanding their capacity to facilitate TFGBV in a range of ways—from perpetuating GBV posted by others to perpetrating it directly themselves will be essential for holding them to account in meaningful ways. Achieving that understanding has been unnecessarily complicated by the fact that some of the most critical aspects of corporate roles in TFGBV are too often not recognised as being about TFGBV, and instead are treated as separate issues associated with building an innovative information economy, such as data protection and/or cybersecurity.
Moreover, the roles played by tech corporations in TFGBV (as in other forms of social, political and cultural malady) are often obfuscated by what Winner termed ‘cyberlibertarianism’—‘a whole hearted embrace of technological determinism’ in which digital technologies are represented as ‘endless opportunities for achieving wealth, power, and sensual pleasure’ while existing social, political and economic structures (including democratic legal governance) are cast as undesirable ‘barriers’ to freedom.Footnote 76 Tech corporations and cyberlibertarian advocates have engaged in adept campaigns to portray these for-profit corporate entities as purveyors of freedom and democracy. These campaigns, combined with public policy that makes global economies increasingly dependent on these corporations, have created an environment in which government regulation is understood as a hindrance to human rights and freedoms. This is so even though, as Golumbia points out, social media ‘has been shown in study after study to correlate with the most striking retreat of democratic values in over a century’.Footnote 77 In this context, public policy initiatives such as those discussed below begin the work of prioritising human rights and imposing a degree of democratic oversight that does not presume digital technology to be synonymous with human flourishing are encouraging.Footnote 78 That said, the willingness and capacity of states to resist uncritical embrace of technological developments, such as AI, are increasingly being tested by geopolitical and economic factors suggesting that those who attempt to regulate such developments in the public interest could ultimately be left behind in what is being positioned as a technological arms race and/or be punished economically by the United States.Footnote 79 More recently, however, even the Trump administration has acted to regulate certain aspects of AI development through issuance of an Executive Order.Footnote 80
Indeed, growing attention has been paid over the last several years to legal and ethical shortcomings of corporate practices and the data-in-exchange-for-services model currently underlying our digitally networked environment, including how that model allows tech corporations to profit from TFGBV.Footnote 81 For example, in 2023, the United Nations’ 67th Commission on the Status of Women recognised that:
the way many digital platforms are designed, maintained and governed has given rise to disinformation, misinformation and hate speech, which can undermine the fulfilment of women’s and girls’ rights, including the right to freedom of opinion and expression and to participate in all spheres of public life.Footnote 82
This statement is significant because it recognises tech corporations as more than passive intermediaries. Conceptualising corporate facilitation of TFGBV along a spectrum from perpetuation to perpetration helps to illustrate the various roles tech corporations play in TFGBV, highlighting opportunities for effective regulatory interventions. We use the terms perpetuation and perpetration to denote opposite ends of a spectrum from minimal to maximal engagement, acknowledging that in many cases no clear line delineates one from the other. Our spectrum is meant only to highlight the range of corporate conduct that needs to be accounted for in designing human rights-respecting responses, not to suggest that any particular point along it is worse or better than another. TFGBV is harmful, regardless of who generates it or how it is done. We turn now to discuss examples at both ends of the spectrum.
C. Corporate perpetuation
If a distinguishing feature of corporate perpetuation of TFGBV turns on dealings with content posted by others, any corporation that employs digital technology in its operations can engage in perpetuation. Tech corporations may be involved in a variety of activities, from networked home security systems to livestreaming services to hosting digital content to online gaming. One of the services widely associated with tech corporations is the provision of digital platforms that host, organise and/or circulate online content primarily created by others, where the service is built on an infrastructure aimed at processing users’ data for profit.Footnote 83 Often tech corporations own and operate numerous services through a variety of subsidiary corporations with offices strategically located in various places around the world,Footnote 84 which, like other multinational enterprises, gives them significant power, while simultaneously making them less susceptible to state regulation.Footnote 85 Further, power is increasingly concentrated in technology giants like Apple, Google (Alphabet), Amazon, Facebook (Meta), Microsoft and Netflix,Footnote 86 leading to some referring to ‘big tech’ as the ‘new governors.’Footnote 87
Perhaps the clearest examples of tech corporation perpetuation of TFGBV relate to hosting others’ content, as well as decisions by online platforms regarding removal of that content. Notwithstanding having community guidelines and/or terms of use that specify that certain forms of harmful content are impermissible and subject to removal by the platform, social media giants like Facebook, X (formerly Twitter), and YouTube have long and continuing histories of hosting hate speech against cis and trans women and girls, gender diverse, racialised, disabled and newcomer populations, as well as members of many other marginalised communities.Footnote 88 There are also a smaller number of platforms that are purpose-built to host hateful and other forms of harmful and illegal content, such as NCDIFootnote 89 and transphobic attacks.Footnote 90 In these latter cases, the line between perpetuation of others’ TFGBV and direct corporate perpetration of TFGBV is razor thin.
Online platforms have become ‘central sites of TFGBV’Footnote 91 (although most are not intentionally created for dissemination of hateful content) due to four common features highlighted by Cynthia Khoo: (i) the underlying data-in-exchange-for-services business model; (ii) ease and low cost of dissemination; (iii) user anonymity; and (iv) user avoidance of content moderation features.Footnote 92 Of these, the first is perhaps the most insidious. Online platforms profit from capturing as much data about users as possible because that data is a marketable commodity for, among other things, building profiles that are in turn used to influence user behaviour, often in order to sell people things, a model that Shoshana Zuboff has labelled ‘surveillance capitalism’.Footnote 93 Under this model, platforms’ profit potential is maximised by capturing user attention. The longer users engage with the platform, the more profitable data they are likely to spill.Footnote 94 Thus, the deliberately chosen design of most online platforms is practically purpose-built ‘to optimize and maximize violent or abusive content and behaviours’ that are likely to attract and keep user attention.Footnote 95 For example, online platforms design and deploy algorithms that drive ‘engaging’ content to the top of user feeds, which, when it comes to TFGBV, results in corporate perpetuation of (and profit from) this harmful content.Footnote 96
D. Corporate perpetration
Corporations not only perpetuate TFGBV posted by others, but they can also perpetrate structural violence through content they generate. Structural violence focuses on interlocking systems of oppression, such as racism and misogyny, as forms of violence.Footnote 97 That structural violence is deeply intertwined with interpersonal violence is reflected in the fact that women and girls from certain marginalised communities, including Indigenous and Black communities, are disproportionately exposed to interpersonal violence and suffer exacerbated harms from such violence.Footnote 98
As Bailey and BurkellFootnote 99 note, the structural form of TFGBV perpetrated by tech corporations has been variously labelled: digital structural violence,Footnote 100 digital colonialism,Footnote 101 digital exclusionFootnote 102 and algorithmic violence.Footnote 103 Tech corporations perpetrate structural violence in various ways, often resulting from decisions about platform design and choice of digital tools.Footnote 104 For example, Elon Musk’s generative AI tool, Grok, was originally designed to allow users to ‘edit photos of real people to show them in revealing clothing’ and/or nude that were then automatically uploaded to social media platform X.Footnote 105 It was only after significant international backlash ‘over sexualised AI deepfakes’ that X announced ‘technological measures to prevent the Grok account’ from doing so in ‘jurisdictions where it is illegal’.Footnote 106 Some AI systems go beyond enabling others to perpetrate TFGBV, such as chatbots that generate ‘original’ misogynistic and otherwise hateful responses to user queries never intended to prompt them.Footnote 107 Similarly, some virtual gaming environments deliberately build in sexist and racist discoursesFootnote 108 that studies show decrease empathy for female victims,Footnote 109 potentially reinforcing pre-existing structural inequalities in the physical world.Footnote 110
Tech corporations’ use of algorithms as the basis for profiling and delivery of content can also be understood as corporate perpetration of structural violence, often with disparate impacts on cis and trans girls and women, gender diverse people and members of other marginalised communities. Algorithms trained on data in which women and racialised people are not included or in which they are stereotypically portrayed produce discriminatory outcomes that exclude members of these communities in ways that both reflect and reinforce forms of structural violence that characterise the physical world.Footnote 111 As a result, such algorithms have produced faulty results that disproportionately misidentify Black women,Footnote 112 and discriminatory search results classifying hairstyles of Black women as ‘unprofessional’Footnote 113 and associations of Black girls with demeaning, sexualised, racist and misogynistic stereotypes.Footnote 114 In each instance, the corporate choice to employ such algorithms reflects and reinforces exclusions that mirror and amplify pre-existing exclusionary structural violence, that can simultaneously occasion direct harm on individuals to whom such content is delivered.Footnote 115
The rights-violating harms occasioned by TFGBV and the spectrum of corporate roles in perpetuating and perpetrating those harms provide an important contemporary example of the urgent need to ensure business respect for human rights. The next section critically examines the strengths and weaknesses of UNGPs and how they have been interpreted by the B-Tech project to inform state and tech behaviour and suggests what an effective BHR approach to regulating tech corporations’ role in TFGBV might look like.
III. Bringing a business and human rights approach to address TFGBV
Bringing a BHR approach to addressing the pressing issue of TFGBV is critical for two reasons. First, it broadens the otherwise narrow focus of accountability from individual users to tech corporations and their roles in the commission of such violence. Second, it considers the human rights implications of business activity and requires action on the part of both states and business actors to prevent and redress human rights violations. A BHR approach is grounded in the international human rights law obligation of states to protect human rights, which requires states to take legislative, administrative and other actions to prevent private actors, such as tech corporations, from violating human rights.Footnote 116 Where violations occur, it obliges states to provide effective remedies to victims, including by investigating allegations of harm, holding perpetrators accountable and providing redress to victims.Footnote 117
The UNGPs incorporate these obligations in Pillar 1 and Pillar 3. Pillar 1 addresses the international legal obligation of states to take necessary measures to prevent private actors from violating human rights and to provide effective remedies, and Pillar 3 expands on the right to an effective remedy and state and business obligations. In addition, Pillar 2 sets out the responsibility of business actors to respect human rights that is distinct from the obligation of states to protect human rights and any steps the latterFootnote 118 may or may not take to fulfil that obligation.Footnote 119 It also sets out what businesses need to do to meet their responsibility to respect human rights including by undertaking HRDD.
The B-Tech Project is an initiative of the UNHCHR aimed at ‘addressing the urgent need to find principled and pragmatic ways to prevent and address human rights harms connected with the development of digital technologies and their use by corporate, government and non-governmental actors, including individual users’.Footnote 120 The project has four focus areas: (1) addressing the human rights risks created by the business models of tech corporations through HRDD; (2) using HRDD to prevent and address end-use harm; (3) ensuring access to effective remedies for violations of human rights by tech corporations; and (4) drawing attention to the need for state ‘regulatory and policy responses to human rights challenges linked to digital technologies’.Footnote 121 The OHCHR has produced a number of foundational papers to frame their approach to addressing the ‘impacts of new technology products and services on human rights’ and to advocate for the implementation of the UNGPs by states and tech corporations and other actors.Footnote 122 These include, among other things, papers discussing the state duty to take measures to protect against human rights violations by tech corporations, the responsibility of tech corporations to undertake HRDD in relation to the human rights impacts of their business models and end use of their products or services, and the obligations of states and businesses to establish remedies.
A. The state obligation to protect human rights
The UNGPs state in Guiding Principle (GP) 3 that in order to meet their obligation to protect human rights, states should:
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(a) Enforce laws that are aimed at, or have the effect of, requiring business enterprises to respect human rights, and periodically to assess the adequacy of such laws and address any gaps;
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(b) Ensure that other laws and policies governing the creation and ongoing operation of business enterprises, such as corporate law, do not constrain but enable business respect for human rights;
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(c) Provide effective guidance to business enterprises on how to respect human rights throughout their operations;
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(d) Encourage, and where appropriate require, business enterprises to communicate how they address their human rights impacts.Footnote 123
The UNGPs commentary on this provision calls on states to take action and ‘consider a smart mix of measures – national and international, mandatory and voluntary – to foster business respect for human rights’.Footnote 124 It also emphasises the importance of reviewing existing laws and addressing any gaps: ‘It is equally important for States to review whether these laws provide the necessary coverage in light of evolving circumstances and whether, together with relevant policies, they provide an environment conducive to business respect for human rights.’Footnote 125
The B-Tech foundational paper on the state obligation to protect human rights makes five key points: (1) it sets out the state duty to protect and warns against states ‘roll[ing] back human rights protections when fulfilling this duty’; (2) states should use a ‘smart mix’ of regulation and policy measures; (3) regulation and policy measures ‘should reflect the UNGPs’ normative expectation’ that companies undertake HRDD; (4) states should use their leverage in public procurement to ensure suppliers respect human rights; and (5) ‘[s]tates should ensure that they have the necessary policy coherence – as well as capacity and ability – to effectively protect people against harms involving technology companies’.Footnote 126
The paper takes a hesitant approach to the need for new human rights-focussed domestic and other regulation. The way the state duty to protect human rights is represented in a diagram early in the paper downplays the importance of assessing the gaps in regulation that is emphasised in the UNGPs’ commentary on GP3. In the part representing the ‘smart mix’ of measures, there is no mention of introducing new legislation, including mandatory HRDD legislation, to ensure tech corporation accountability for the harm they cause or to which they contribute. Rather, it lists ‘[e]nforcing existing laws’; ‘[p]roviding guidance to business’; and ‘[i]mplementing transparency measures’.Footnote 127 The discussion later in the paper mentions the UNGPs guidance about assessing gaps in laws and policies to ensure that they ‘provide an environment conducive to business respect for human rights’.Footnote 128 But again it does not recommend the introduction of mandatory HRDD laws. It notes that while there is no panacea for addressing the human rights harms of all types and sizes of tech corporations, ‘[s]tates will need to be deliberate and firm in making human rights protection a non-negotiable feature of such laws’.Footnote 129 It is only much later on that mandatory HRDD is mentioned as an example of legislation that some states have enacted in establishing a ‘smart mix’ of measures, rather than something that states should consider enacting now.Footnote 130 This all seems counterintuitive given that the problem is not simply that states are not enforcing relevant laws against tech corporations, but that existing laws are often insufficient on their own to address tech company-related human rights violations.
B. The business responsibility to respect human rights
The UNGPs call on businesses to respect human rights.Footnote 131 Under GP 14, all business actors ‘regardless of their size, sector, operational context, ownership and structure’ are encouraged to respect human rights by avoiding infringing on the human rights of others and addressing adverse impacts in which they are involved.Footnote 132 This is further explained in GP 13, which states that businesses should:
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a. Avoid causing or contributing to adverse human rights impacts through their own activities, and address such impacts when they occur;
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b. Seek to prevent or mitigate adverse human rights impacts that are directly linked to their operations, products or services by their business relationships, even if they have not contributed to those impacts.Footnote 133
Therefore, in the case of tech corporations the UNGPs offer the potential to address both corporate perpetuation and perpetration of TFGBV. When it comes to perpetration, sub-paragraph (a) would mean, for example, that tech corporations must not deploy algorithms that discriminate against Black girls and women by returning racist and misogynistic search results or that target girls and young women with harmful body image content. With respect to perpetuation, sub-paragraph (b) would mean, for example, that tech corporations must have in place content removal procedures and harms reduction measures both to minimise others’ use of their platforms to perpetrate violence (e.g., through posting hateful content) and to ensure that the platform’s own algorithms are not amplifying violent content posted by others or generating violent content of their own.
To meet this responsibility to respect human rights, corporations must develop a policy commitment to respect human rights and undertake ongoing HRDD initiated at the earliest possible opportunity. In doing so they need to identify actual and potential human rights impacts, the process of which should include internal or external human rights experts and meaningful consultation ‘with potentially affected groups or other relevant stakeholders’ (GP 18), integrate findings and take appropriate action (GP 19), track the effectiveness of the company’s response (GP 20) and communicate publicly (GP 21). Where the business finds that it has caused or contributed to human rights harms, it should ‘provide for or cooperate in their remediation through legitimate processes’ (GP 22).Footnote 134
B-Tech, in two of its foundational papers, interprets this obligation for tech corporations as undertaking HRDD in which ‘business model-driven practices and related technology designs, create or exacerbate human rights risks’.Footnote 135 This means such companies must consider ‘what risks to people emerge as a consequence of the very essence of how their companies make money, serve customers, and increase market share and share price’ and take ‘reasonable steps – consistent with the UNGPs – to prevent, mitigate and remediat[e] harms to people’.Footnote 136 Equally, businesses must engage in HRDD with respect to the end use of their products and services. This includes ‘identifying whether and how the design, development, promotion, deployment, sales/licensing and use of its products and services could lead to adverse human rights impacts’.Footnote 137
The B-Tech Project has also produced a paper on using the UNGPs to ensure that the development and deployment of generative AI is undertaken in a way that respects human rights.Footnote 138 It argues that HRDD processes should be embedded ‘into the product-oriented working methods and cultures of technology companies developing foundation models’.Footnote 139 It notes that currently, there is ‘very little understanding’ of how to ensure that such models do not violate human rights and any human rights risk assessment processes may not be undertaken early on and throughout the development, deployment and monitoring of the product.Footnote 140 It further observes that there is often little communication about any human rights risk processes that companies may already have in place. Additionally, methodologies for human rights impact assessment ‘may be too far removed from the pace and iterative nature of developing foundation models’ and companies may simply end up engaging in HRDD as ‘a compliance exercise’ rather than ‘a meaningful tool’,Footnote 141 which is a generic problem with HRDD well beyond the technology context.
C. Effective remedies
As noted above, as part of their obligation to protect human rights, states must also provide effective remedies to victims of business-related human rights violations. Thus, they must investigate allegations of corporate-related abuse, sanction the actors involved and take ‘appropriate steps to ensure, through judicial, administrative, legislative or other appropriate means … that those affected have access to effective remedy’.Footnote 142 Judicial remedies are central to the right to an effective remedy,Footnote 143 and should be supplemented with state- and non-state-based non-judicial remedial mechanisms (NJRMs). Non-state-based NJRMs include remedy mechanisms ‘administered by a business enterprise’. In interpreting the UNGPs, the WGBHR notes that all remedial mechanisms must not only be accessible to all rights holders without discriminationFootnote 144 but they must be capable of furnishing effective remedies. This means, in the view of rights holders, they are ‘accessible, affordable, adequate and timely’,Footnote 145 and should ‘result in some form of corporate accountability’.Footnote 146 In addition, remedial mechanisms for business-related human rights violations should be ‘responsive to the diverse experiences and expectations of rights holders’ and the latter should be able to choose from ‘a bouquet of preventive, redressive and deterrent remedies’.Footnote 147
The B-Tech foundational papers on remedies, which draw on the WGBHR report on effective remedies, set out quite well many of the elements of an effective remedy for states and tech corporations.Footnote 148 Additionally, they emphasise the importance, as well as the challenges, of creating a ‘[w]ell-functioning remedy ecosystem’ that ensures ‘realistic and readily-identifiable pathways to an effective remedy’.Footnote 149
D. Shortcomings of the UNGPs and their interpretation in the B-Tech project in addressing TFGBV
The UNGPs have been influential and widely welcomed by states and businesses and clearly do have a lot to offer in terms of guidance for the tech sector on preventing business-related human rights violations through HRDD processes and taking action to address harm that does occur, as well as guidance for states on how to meet their international legal obligation to protect human rights through legislative, administrative and other measures and to provide effective remedies. However, these norms (and how they have been interpreted in the B-Tech Project) have some significant shortcomings when it comes to preventing, addressing and redressing TFGBV.
1. The need for an inclusive and intersectional gender lens
The UNGPs have been criticised for their androcentric, heteronormative bias. Neither LGBTQ+ nor other gender diverse persons are mentioned in the norms. Women’s rights and women’s interests, as well as those of other groups, are marginalised in the UNGPs.Footnote 150 For example, although the UNGPs state that corporations could violate the full range of internationally recognised human rights, women’s human rights (along with Indigenous peoples’ rights, children’s human rights and the rights of other vulnerable groups) are listed as rights that companies may need to take into account in certain situations, as if they were special interests.Footnote 151 In addition, gender-based violence in the UNGPs refers to violence against women (and not against girls, LGBTQ+ or gender diverse persons). It is also treated as something that occurs in exceptional situations such as armed conflict rather than as an everyday/every night occurrence.Footnote 152 As Simons and Handl note, there is no mention of violence against women that may occur outside of conflict-affected areas, nor do the principles on HRDD directed at business actors identify the potential of sexual violence against women in any context as an issue.Footnote 153 However, the commentary on GP3 does indicate that states, in providing guidance to business on respecting human rights ‘should advise on appropriate methods, including human rights due diligence, and how to consider effectively issues of gender, vulnerability and/or marginalization, recognizing the specific challenges that may be faced by indigenous peoples, women, national or ethnic minorities, religious and linguistic minorities, children, persons with disabilities, and migrant workers and their families’.Footnote 154
These shortcomings have been addressed by the UN Working Group on Business and Human Rights (WGBHR) in its reports on the gender dimensions of the UNGPsFootnote 155 and on states’ obligations and business’ responsibilities under the UNGPs regarding LGBTQI+ persons.Footnote 156 While many of the B-Tech papers predate the LGBTQI+ report, the Gender Dimensions report was published in 2019 and includes trans and intersex women. The latter report acknowledges gender diversity and emphasises the pervasiveness of gender discrimination and violence in society, including in the workplace and in business-impacted communities regardless of business sector.Footnote 157 It recognises the structural oppression of women, girls and persons of diverse genders and sexual orientation, noting that gender discrimination is the result of ‘discriminatory social norms, patriarchal power structures and gender stereotypes’,Footnote 158 and that such discrimination and violence reflects the ‘failure to integrate a gender perspective in laws, regulations, policies, plans, practices, processes and decisions’. It also points to the ‘[t]he current general business practice of gender-neutral human rights due diligence’ as a salient example.Footnote 159 The report puts forward a gender framework for the interpretation of the UNGPs and provides some excellent recommendations for how states and businesses can meet their respective obligations and responsibilities.Footnote 160
To date, the B-Tech project has not taken on board the pervasiveness of gender discrimination, gender-based violence and gender stereotypes or adopted the gender framework or any of the WGBHR’s recommendations. The B-Tech foundational papers that have been produced so far take on the gender-neutral approach of the UNGPs. They occasionally mention the impact of tech business models, products and services on women and girls and the potential for gender-based harms (and harms to marginalised or vulnerable groups). For example, in the B-Tech paper on the state duty to protect, ‘gender’, ‘women’, ‘girls’, LGBTQ+ and gender diverse persons are not even mentioned. In its discussion of GP3 and the UNGPs’ recommendations, the paper merely notes that, among other things, the guidance from states could ‘inform expectations about how companies integrate considerations of affected groups especially those at risk of vulnerability or marginalization’.Footnote 161 TFGBV is not identified as a risk that states should take into account in meeting their obligation to protect human rights. Indeed, violence itself is only mentioned briefly twice.Footnote 162
The foundational paper on Generative AI does mention TFGBV, but only as an example of some of the harms caused by the ‘in-built characteristics of [generative AI] tools or from their misuse’ alongside ‘the amplification of discriminatory racial and ethnic stereotypes, … or the creation of child sexual abuse material [CSAM] at scale’.Footnote 163 However, TFGBV is not treated as something pervasive, commonplace and high risk that should be on state and business radars in all situations.
A related B-Tech paper that develops a taxonomy of rights for corporations to take into account in order to deal with the human rights risks of generative AI, discusses the rights to security of the person and the right to the best attainable state of physical and mental health, in relation to the potential for generative AI to cause or contribute to physical or psychological harm. It provides the example of the creation of non-consensual sexualised content such as deepfake pornography or violent sexual imagery and notes that in ‘all cases, women and girls are at heightened risk’.Footnote 164 But the list of human rights instruments relevant to this issue does not mention the Convention on the Elimination of Discrimination against Women (CEDAW),Footnote 165 the Committee on the Elimination of Discrimination against Women’s General Recommendation 35 on Gender-Based Violence against Women,Footnote 166 or the Convention on the Rights of the Child (CRC).Footnote 167 The paper also mentions the role of Generative AI in violations of the right to freedom from discrimination and provides the example of AI models that are based on ‘culturally hegemonic groups (white, western, male, heterosexual, cisgender, those who benefit from the legacy of colonialism) …’ that can ‘entrench detrimental stereotypes, exacerbate biases and discrimination’, among other things.Footnote 168 However, again the list of relevant human rights instruments only mentions the Universal Declaration of Human Rights (UDHR)Footnote 169 and does not include CEDAW, the International Convention on the Elimination of All Forms of Racial Discrimination (ICERD)Footnote 170 or the UN Declaration on the Rights of Indigenous Peoples (UNDRIP), for example.Footnote 171 There is a separate section on the Rights of the Child which mentions the CRC, but the examples of risks in that section do not discuss the issue of violence against children or the girl child.Footnote 172 These omissions are especially concerning given the disproportionate risk of gendered violence borne by members of these communities. This is a risk that the current statistics, discussed above, demonstrate is still prevalent in the context of TFGBV, with particularly troubling outcomes for the human rights of cis and trans women and girls, sexual minorities and members of racialised and Indigenous communities.
This underlines the importance of developing norms and laws that from the outset apply a gender lens and are gender inclusive, taking into account the rights and interests of cis and trans women, girls and gender diverse people, rather than relying only on after-the-fact interpretation. It is the text of norms like the UNGPs that will ‘operate to discipline how the various actors using them think about a particular issue … and to shape institutional practices’.Footnote 173 B-Tech has held two consultations and developed a concept note for a separate report on gender and technology which, at the time of writing, had not yet been released.Footnote 174 However, there are a number of concerns with B-Tech’s approach. These include the fact that the concept note uses a narrow understanding of gender, focussing on the impact of tech corporations on women’s and girls’ rights and failing to mention the rights of gender diverse or LGBTQ+ persons.Footnote 175 In addition, developing a separate report on gender, rather than including gender concerns in all of the foundational papers and addenda, further underlines the idea that gender-based harms such as TFGBV are a separate and special interest.
2. The need for prevention and accountability mechanisms beyond HRDD
One of the key impacts of the UNGPs has been to popularise the concept of HRDD as the primary tool through which states aim to address the impacts of business actors on human rights. The focus of the UNGPs on HRDD as the principal means for changing corporate behaviour and ensuring that companies prevent, mitigate and redress human rights violations is problematic. HRDD is an ‘obligation’ of process and not result. Therefore, corporations are expected to demonstrate that they have engaged in this process and have taken reasonable steps to prevent, mitigate and account for their human rights impacts. Parker and Howe contend that the ‘thrust of “due diligence” is about controlling or “containing” relationships with stakeholders from the inside out’,Footnote 176 making it subject to corporate capture. While corporations are supposed to ‘engage in meaningful consultation with potentially affected groups and other relevant stakeholders’,Footnote 177 there is nothing that requires companies to take input from such persons into account in their decision-making, only that such input should inform the next steps of the process.Footnote 178 Further, as Deva observes, ‘HRDD is a business-led process’ in which ‘the rights holders at risk are only expected to be consulted as passive participants, rather than being active agents’, and the UNGPs do not take into account the power imbalance between the corporation—which designs and controls the consultation process—and the affected or potentially-affected rights holders.Footnote 179
Additionally, HRDD cannot get to the heart of exploitative business practices. For example, Karnamadakala argues that ‘language of due diligence ultimately obfuscates and nullifies the ways in which MNCs orchestrate supply chains through their managerial, financial and technological power, and also directly impact human rights risks through the pressures they generate throughout the supply chain’.Footnote 180 Moreover, although companies are meant to identify the risks at the earliest time possible, it is not clear that this means before developing a particular business model. Exploitative business practices are at the heart of many tech company business models, platform design and choice of digital tools. The current data-in-exchange-for-services model of digitally networked environments means that tech corporations’ primary aim has been to capture user attention in order to maximise the amount of data available for their collection and use, leading to strong incentives to amplify controversial, attention-grabbing content, including many forms of TFGBV. Therefore, laws aimed at addressing TFGBV must go beyond simply requiring HRDD and include a variety of other measures, such as criminal sanctions, where tech corporations are aiders and abetters or direct perpetrators of TFGBV and criminal accountability is appropriate.
3. The need for no-go zones with enforceable bottom lines
Another key concern is the fact that the UNGPs do not consider ‘no-go zones’, either literally or figuratively. For example, even where the HRDD reveals that a company cannot operate in a particular state or area of a state without causing or contributing to violations of human rights, there is no recommendation to states to prevent a corporation from investing or operating in such a state or location.Footnote 181 The assumption is that with HRDD, the business activity can still go forward.Footnote 182 Following a corporation’s HRDD, UNGP 19 encourages companies, among other things, to ‘take appropriate action’ to prevent, mitigate or redress the human rights violations that it has caused or to which it has contributed and use its leverage to effect change. If the impact is something that is only ‘directly linked to its operations, products or services by a business relationship with another entity’, the company will have to look at a number of factors including ‘how crucial the relationship is to the enterprise, the severity of the abuse, and whether terminating the relationship with the entity itself would have adverse human rights consequences’.Footnote 183
The B-Tech papers replicate this omission to some extent. The paper on business models, for example, notes that:
just because a business model or strategy carries inherent human rights risks does not necessarily mean that a company will be unable to operate with respect for human rights or that the business model needs to be entirely discarded. Rather, the challenge becomes to demonstrate that the company is taking reasonable steps – consistent with the UNGPs – to prevent, mitigate and remediat[e] harms to people.Footnote 184
It does, however, recommend that if ‘the company cannot take effective steps to prevent or mitigate negative human rights impacts within the framework of its existing business model then that model – or features of it – will need to be adapted or perhaps even transformed by the company’.Footnote 185 Yet there is no suggestion that the business would need to stop doing what it is doing until its business model is transformed or adapted. Again, although the preliminary guidance here does call for change, there is an assumption that HRDD will solve the problem. In the context of TFGBV, a due diligence approach, if taken seriously, could potentially help to mitigate some of the harmful impacts of certain of the most obvious individually perpetrated acts of violence. However, in the absence of enforceable ‘bottom lines’ or ‘no go zones’ that materially modify or mandate departure from the current data-in-exchange-for-services model of most digital platforms,Footnote 186 it seems unlikely that tech corporations’ role in perpetuating and perpetrating TFGBV will ever be meaningfully addressed.
Finally, the UNGPs as drafted do not identify, or purport to address structural violence or oppression of women, LGBTQ+ persons or other gender diverse people. On the contrary, these norms do little to challenge or disrupt structures of power such as the patriarchy or the neoliberal capitalist system.Footnote 187 The WGBHR’s Gender Dimensions report, on the other hand, identifies ‘patriarchal power structures’ as one of the causes of women’s inequality and calls on states to address the ‘root causes of discriminatory power structures’.Footnote 188 However, it does not identify ‘the role of the neoliberal global capitalist system in the oppression of women or persons of diverse genders, nor does it explore the ways in which the UNGPs either contribute to, or disrupt, these power structures’.Footnote 189 These omissions are also visible within the B-Tech reports, which briefly mention some of these power structures in passing.Footnote 190 To the extent that tech corporations are permitted to continue with a business model that by definition allows them to profit from perpetuating and perpetrating TFGBV, TFGBV will continue to be treated as if it is acceptable collateral damage, for which some people may get a remedy after the harm is already done.
4. The need for effective remedies
Finally, ensuring the availability of effective remedies is crucial. The WGBHR notes that to be effective, remedies must be accessible to all, include preventative, deterrent and redressive aspects and result in some form of corporate accountability. Thus, legislation must go beyond simply requiring tech corporations to adopt codes of conduct and create efficient, accessible means for victims of TFGBV to have content removed.
Like the other B-Tech papers the B-Tech papers on remedy take a gender-neutral approach and while there is a recognition of the need for a combination of remedies (judicial and non-judicial) to be available to meet the needs of those harmed,Footnote 191 this is not sufficiently unpacked and there is not enough emphasis on preventative and deterrent remedies that could address the role of tech corporations as perpetuators and perpetrators of TFGBV.
To summarise, while the UNGPs and the B-Tech Project together provide a basic framework which can inform states in their development of legislative initiatives to address tech corporation harm, we can draw some conclusions from the above analysis to better guide states in addressing the role of tech corporations in facilitating and perpetrating TFGBV in what we term our ‘fortified BHR framework’. Under this enhanced framework, laws requiring tech corporations to respect human rights would incorporate four components. First, laws that require tech companies to respect human rights must apply an inclusive and intersectional gender lens and explicitly recognise the many manifestations of TFGBV, including corporate roles in its perpetuation and perpetration. Second, laws must go beyond simply requiring HRDD and risk assessment frameworks and create accountability, including, but not limited to, corporate criminal liability for situations where tech corporations are aiders and abetters or direct perpetrators of TFGBV where individuals would be held criminally accountable. Third, they must include enforceable bottom lines that materially modify or mandate departure from tech company business models that by their very nature will violate human rights and facilitate TFGBV. The laws must also address tech corporations’ roles in perpetuating and perpetrating structural violence. Finally, these laws must provide effective remedies accessible to all rights holders without discrimination.Footnote 192 They should also discourage tech companies ‘from committing the same or similar abuses in the future’, combining ‘preventive, redressive and deterrent elements’,Footnote 193 and ‘result in some form of corporate accountability’.Footnote 194
The next section draws on our fortified BHR framework to analyse and compare the capacity of four sample legislative initiatives from Canada (Bill C-34 (Safe Social Media Act (SSMA)),Footnote 195 the UK (Online Safety Act (OSA))Footnote 196 and the EU (Digital Services Act (DSA) Footnote 197 and AI Act)Footnote 198 to respond meaningfully to the spectrum of corporate roles in TFGBV. As Canadian scholars we have a distinct interest in the SSMA, especially given a Canadian policy landscape that has been particularly active during the writing and revision of this article. The EU’s leadership in regulating big tech (e.g., the GDPR), its more human-centric focus in tech policy, and growing ties between Canada and Europe make regulatory initiatives like the OSA, DSA and AI Act particularly interesting for Canadian policymaking.Footnote 199 Further, the relative recency of these EU and UK initiatives,Footnote 200 the EU’s leading role in AI regulation, and both jurisdictions’ specific (though occasional) references to human rights-based accountability for tech corporations with respect to GBV make them particularly relevant not just for Canadian policy, but for international human rights-based initiatives more broadly. Our focus on the EU and the UK is not meant to idealise their tech regulation efforts.Footnote 201 Despite having generally been well ahead of Canada (and many other jurisdictions) in terms of policy articulation, both jurisdictions face implementation challenges. These challenges include pressure from member states,Footnote 202 as well as from lobbying by US-based tech corporations,Footnote 203 buoyed by what had (until recently)Footnote 204 been, at least superficially, an anti-regulation stance by the Trump administration.Footnote 205 Nonetheless, all three jurisdictions provide fertile ground for thinking about what a fortified BHR approach to TFGBV might look like.
IV. Legislative initiatives in Canada, the UK and the EU
Recent domestic policy initiatives dealing with the harmful impacts of technology in Canada, the UK and the EU do not tend to deal with the full range of corporate roles in the perpetuation and perpetration of TFGBV in a single piece of legislation. Moreover, as discussed in more detail below, in most cases, the initiatives examined do not specifically focus on TFGBV per se. That said, historically corporate perpetuation of content posted by others is typically dealt with in online harms and safety legislation, while corporate perpetration of harmful content and outcomes through discriminatory algorithmic systems is more likely to be addressed in initiatives aimed at regulating AI. While all three jurisdictions have at least proposed (or passed) relatively detailed initiatives aimed at online harms/safety, the EU AI Act Footnote 206 is the first comprehensive legal framework for AI in the world,Footnote 207 while Canada’s SSMA would regulate AI chatbots. For that reason (and for the sake of brevity), while we consider online harms/safety initiatives from Canada, the UK and the EU, our analysis of proposed AI-related regulation focuses on the EU and Canada. After providing an overview of the four legislative initiatives, we consider whether (and, if so, to what extent) each initiative meets the four key requirements of the fortified BHR approach outlined above. In so doing, our primary aim is to compare relevant provisions within the initiatives to identify approaches that are more closely aligned with the objectives underlying our fortified BHR framework, rather than to comparatively evaluate the initiatives overall.
A. Overview of the SSMA, OSA, DSA and AI Act
In June 2026, the Canadian government tabled Bill C-34– the Safe Social Media Act,Footnote 208 which replaced predecessor online harms legislation that had expired on the dissolution of Parliament in 2025.Footnote 209 Aimed at promoting the safety of people in Canada, especially children, C-34 would impose five duties on certain regulated services. First, operators of regulated social media services would have a duty to act responsibly by implementing measures to mitigate users’ exposure to seven categories of harmful content.Footnote 210 Second, regulated chatbot service operators would have a duty to act responsibly by implementing measures to mitigate the risk of chatbot communication of harmful content and engagement in harmful behaviours.Footnote 211 Third, all regulated services would have a duty to protect children by integrating design features to be provided for by regulation, and by imposing age restrictions for access to pornographic content, while minimum age restrictions would apply to having a social media account, except for exempted operators.Footnote 212 Fourth, regulated social media services would have a duty to make NCDI and CSAM inaccessible to people in Canada in certain situations.Footnote 213 Fifth, operators would have a duty of transparency relating to the regulated services they provide, including by submitting a digital safety plan to a new regulator, the Digital Safety Commission of Canada (DSCC).Footnote 214
The UK’s OSA passed in 2023 and came fully into force in 2025. It aims to protect children from illegal and harmful content and adults from illegal content by imposing new duties on social media and search services to better protect user safety by implementing systems and processes to reduce risk, and by taking down illegal content when it appears. Its strongest protections relate to children (including taking steps to prevent children from accessing harmful and age-inappropriate content), while also increasing transparency for adults about what kinds of potentially harmful content regulated entities allow. Ofcom, an independent regulator of online safety, both sets up codes of practice for, and has enforcement powers over, regulated entities.Footnote 215
The EU’s DSA came into force in 2022. As an initiative primarily concerned with EU digital sovereignty and security writ large,Footnote 216 unlike the OSA, the DSA focuses on the process of content moderation, rather than on specific types of content. It imposes due diligence obligations on regulated entities to identify and mitigate individual and, in the case of very large entities, systemic risks of individual and collective harm arising from the design, function and use of their services.Footnote 217 Member states must appoint a Digital Services Coordinator (DSC) with strong investigatory, oversight and enforcement powers in relation to both individual and systemic harms, with potential for cross-border mutual assistance between DSCs from different states.Footnote 218 The European Board for Digital Services supervises regulated entities, with powers to support investigations and DSCs, analyse reports from very large regulated entities (subject to additional obligations), and issue opinions and advice to DSCs.Footnote 219
The EU’s AI Act came into force in 2024, with various aspects of the regulation staged to come into effect between 2025 and 2027. It provides a harmonised set of rules for AI regulation in the EU.Footnote 220 Aimed at ensuring that ‘Europeans can trust what AI has to offer’, the Act takes a risk-based approach, defining four levels of risk: (1) unacceptable risk; (2) high risk; (3) limited risk; and (4) minimal risk. Any AI system that poses an unacceptable risk (e.g., social scoring, harmful AI-based manipulation and deception, harmful AI-based exploitation of vulnerabilities) is banned, while high-risk systems are subject to strict obligations relating to risk assessment and mitigation, and no specific regulations are imposed on minimal to no risk systems.Footnote 221 Implementation, enforcement and supervision of the Act falls to the European AI Office and Member State authorities, steered and advised by the AI Board, the Scientific Panel and the Advisory Forum.Footnote 222 The Act also sets out rules for general purpose AI models, including obligations relating to transparency and copyright, as well as assessment and mitigation obligations for models that may carry systemic risks.Footnote 223
B. Assessing consistency with the key requirements of a fortified BHR approach
As noted above, states are obliged under international human rights law to take legislative and other measures to prevent tech corporations from violating human rights and to provide effective remedies where harm occurs. The four key focuses of our fortified BHR approach would obligate states to bind businesses through laws that include: (i) an inclusive and intersectional lens and broad spectrum coverage; (ii) prevention and accountability measures that may include, but go beyond HRDD; (iii) no-go zones with enforceable bottom lines; and (iv) effective individual remedies for situations where systems implemented to protect human rights fail. None of the four initiatives comprehensively satisfies all four of these criteria. Nor does any of them guarantee that tech corporations will adopt equality-centred, human rights-focused measures to end their involvement in TFGBV. That said, aspects of all four initiatives offer insight and inspiration for domestic legislation that could go some way toward greater accountability across the spectrum of corporate roles in TFGBV.
(i) Inclusive and intersectional gender lens and broad spectrum coverage—None of these initiatives begins the work of explicitly recognising and requiring inclusive responses to the disproportionate impacts of TFGBV on all gender-marginalised people and sexual minorities.Footnote 224 However, the OSA and DSA explicitly advert to the disproportionate impact of certain online harms on women and girls, as well as the systemic role of tech corporations in facilitating such harms. That said, while the OSA directs regulated entities’ attention toward harms arising from the design and operation of their systems (such as through algorithmic amplification) and recognises the disproportionate harms women and girls experience from certain types of illegal and otherwise harmful content,Footnote 225 the legislation does not explicitly link the two. In contrast, the DSA specifically connects due diligence obligations relating to system design, including algorithms, with possible negative effects on GBV.Footnote 226 These represent small but important steps toward broad spectrum coverage of both corporate perpetuation and perpetration by connecting certain systemic corporate behaviours with TFGBV.
Finally, none of the four initiatives refers to any of the international instruments relating to GBV specifically or to gender or racial equality more generally. That said, the DSA refers to various rights under the Charter of Fundamental Rights of the European Union (EU Charter), including rights to non-discrimination, the SSMA refers to rights to privacy, equality and to non-discrimination under federal Canadian human rights legislation,Footnote 227 and the AI Act refers repeatedly to fundamental rights. However, without references to specific gender and GBV-focused instruments, corporate attention will not be specifically trained on addressing the impacts of their behaviour on these specific international rights and obligations, continuing the problematic pattern of disconnecting technology regulation from GBV and discrimination.Footnote 228
(ii) Prevention and accountability mechanisms that may include, but go beyond HRDD—All four initiatives refer to human rights. However, the DSA and AI Act do so most frequently, and in language that most directly connects tech corporations and/or the operation of algorithmic systems to human rights obligations and outcomes. For example, the DSA’s preamble specifies that in addition to taking account of EU Charter rights, all intermediary service providers should also ‘pay due regard to relevant international standards for the protection of human rights, such as the [UNGPs]’.Footnote 229 When it comes to specific rights, all four initiatives were more likely to cite freedom of expression and privacy, with significantly fewer references to rights to equality and non-discrimination. Moreover, regulated entities were more likely to be directed to take freedom of expression and privacy into account in carrying out legislatively imposed obligations,Footnote 230 whereas references to equality and non-discrimination tended to relate to other things.Footnote 231 While advertence to human rights in all four initiatives is encouraging, when it comes to the human rights harms of TFGBV, language that consistently and specifically ties tech corporations’ obligations not simply to free expression and privacy, but also to substantive equality will be essential.
With respect to specific accountability mechanisms, while all four initiatives differently define the scope and, sometimes, obligations of the entities they regulate, each of them imposes obligations on services and/or products of tech corporations without expressly referring to those obligations as HRDD. The SSMA, OSA and DSA centre many of these obligations on content-related harms, with the SSMA focused on seven defined types of illegal and otherwise harmful content,Footnote 232 the OSA focused on illegal content rated from high to low risk, and the DSA focuses on moderation of both illegal and otherwise harmful content with obligations adjusted according to size of entity and risk.Footnote 233 All of these initiatives empower regulatory bodies to oversee compliance with these obligations, as well as to impose significant financial penalties for failure to comply.Footnote 234 All three, therefore, employ HRDD mechanisms backed by accountability measures.Footnote 235
The SSMA, OSA and DSA, however, go even further by imposing obligations on regulated entities not only in relation to content posted by others, but also, to varying degrees, with respect to the harms posed by their own systems. The SSMA would require regulated chatbot services not only to mitigate against the risk of delivery of harmful content, but also to implement measures (to be specified in regulations) to address situations where a user expresses suicidal ideation or an intention to cause death or serious bodily harm, and to mitigate risks of harmful chatbot behaviour, including presenting as a human, and engaging in manipulative techniques that could cause a user to form a social attachment to the chatbot.Footnote 236 It would also require regulated social media services to label synthetic content posted by others,Footnote 237 to make NCDI and CSAM inaccessible,Footnote 238 and to address multiple instances of automated harmful content accessible on their services, though it exempts from that obligation programs used by a regulated entity to ‘facilitate proper functioning of the service’.Footnote 239 Operators of all regulated online services would be required to submit digital safety plans that include, among other things, information about measures taken to mitigate the risk of user exposure to harmful content.Footnote 240 The OSA requires providers to specifically include in their risk assessment and mitigation strategies how platform design, functionalities and algorithms impact user exposure to illegal content and child exposure to harmful content. This includes, for example, consideration of harm arising from the way content is disseminated, such as where an ‘algorithm repeatedly pushes content to a child in large volumes over a short space of time’.Footnote 241 Published annual transparency reports must include information about the algorithms used and their effect on user experience.Footnote 242 Moreover, the OSA specifically acknowledges that certain forms of illegal content disproportionately affect women and girls,Footnote 243 necessitating provision of explicit guidance from Ofcom (published in 2025) to ensure that regulated entities implement ‘holistic and effective protections for women and girls across their various duties’ under the legislation.Footnote 244 While mandated compliance backed by the same kinds of enforcement powers that are provided for in other areas, rather than requested cooperation with Ofcom-provided guidance, would be preferable, advertence to the gendered dimensions of online harms represents an important first step.
The DSA also imposes obligations on very large online platforms and very large online search engines not only to undertake due diligence and related mitigatory action with respect to illegal content on their services, but also with respect to systemic risks arising from the ‘design, functioning or use, including through manipulation’ of their services with an ‘actual or foreseeable negative effect on’, among other things, GBV.Footnote 245 This includes any systems or elements relevant to such risks, including algorithmic systems (especially recommender and advertising systems), data collection and use practices, terms of service, content moderation practices, technical tools and allocated resources.Footnote 246 Mitigation attempts must be mindful of the fundamental rights at stake, with particular consideration of freedom of expression.Footnote 247
Like the online harms/safety initiatives, the AI Act also imposes obligations on tech corporations, in this case with respect to high-risk AI systemsFootnote 248 and general-purpose AI (GPAI) models.Footnote 249 High-risk AI systems include those relating to certain biometric systems, critical infrastructure, education, employment, law enforcement, migration and justice administration.Footnote 250 The Commission may expand the list of what constitutes high-risk where the system is intended for use in any of the listed areas and ‘poses a risk of harm to health and safety or an adverse impact on fundamental rights’ and carries with it an equal or greater risk of harm or adverse impact to already-listed high-risk AI systems,Footnote 251 including human rights to non-discrimination and gender equality.Footnote 252 Providers of high-risk AI systems are subject to stringent due diligence processes and obligations,Footnote 253 and must also be subjected to a fundamental rights impact assessment and registered in an EU database. They cannot be placed on the market without a signed declaration of conformity.Footnote 254
In recognition of the systemic risks posed by GPAI models that are widely used, these models must comply with specific transparency (including in relation to content used for training) and copyright-related rules.Footnote 255 Further, if they are evaluated as carrying with them systemic risks (e.g., due to actual or reasonably foreseeable negative effects on fundamental rights), providers of GPAI models must also assess and mitigate possible systemic risks, and track and report serious incidents to the AI Office.Footnote 256
Like the other three initiatives, the AI Act also provides for significant financial penalties for non-compliance with its due diligence and transparency requirements.Footnote 257 However, some of its enforcement powers have yet to come into force, and it remains unclear how such penalties will be enforced pending member state passage of enforcement legislation since the AI Act itself does not clearly vest enforcement powers in the statutory regulators.Footnote 258 Moreover, as of May 2026, an agreement between the COE and the European Parliament on the Digital Omnibus on AI (originally proposed in November 2025), if formally adopted, would delay implementation of high-risk AI system rules in some cases to December 2027 and in others to August 2028, while also expanding the scope of exemptions from the high-risk category.Footnote 259
Overall, two aspects from the four initiatives suggest strategies for moving away from the tick-box approach to which HRDD can so easily give rise toward more substantive results. First, although we have characterised all four initiatives as featuring due diligence approaches to some extent, the SSMA and OSA stand out in one respect by imposing duties on regulated services that go beyond risk assessment and mitigation. The SSMA imposes duties to act responsibly specific to social media and chatbot providers, and general duties to protect children, to make certain content inaccessible, and to be transparent, while the OSA imposes numerous duties relating to illegal content, content harmful to children, as well as to freedom of expression and privacy.Footnote 260 Articulation of generalised duties offers the prospect for moving beyond satisfaction of a tick-box procedural exercise of identifying, mitigating against and assessing the results of mitigation efforts toward recognition of an ongoing substantive obligation that requires thought and engagement. Explicit imposition of a duty to ensure substantive equality and/or non-discrimination (rather than vague references to these values) will be essential to communicate these rights’ equal place in corporate policy and practice, taking the first step toward recognition and redress of corporations’ roles in TFGBV.Footnote 261
Second, the move toward articulation of substantive obligations would benefit from the availability and exercise of strong enforcement powers to impose meaningful penalties, rather than legislation that primarily provides guidance. All four initiatives incorporate the possibility of after-the-fact financial penalties for non-compliance. However, for those initiatives that are now in force, it remains to be seen whether severe penalties will actually be meted out, especially when it comes to TFGBV-related infractions.Footnote 262 Further, for larger entities who may profit substantially from both perpetuating others’ TFGBV and perpetrating it themselves in structural form (or who resist intervention under the banner of protecting free expression),Footnote 263 ex post fines may not be sufficient. Here, expansion of the possibility of court-ordered business disruption measures and criminal prosecution of senior managers of chronically non-compliant regulated entities, such as those provided for under the OSA,Footnote 264 if made specific to TFGBV-related instances, could prove useful in driving home the substantive nature of the obligations at stake.
(iii) No-go zones with enforceable bottom lines—Closely tied to transitioning to substantive rather than procedural regulatory measures is the implementation of no-go zones. The AI Act and SSMA set out the clearest examples of these. First, the AI Act explicitly articulates a list of prohibited practices relating to AI, including certain dealings with AI systems facilitating purposefully manipulative or deceptive techniques, social scoring, prediction of future criminality, emotion inferenceFootnote 265 in certain situations, and biometric categorisation.Footnote 266 These reflect careful prior evaluation of uses of AI systems deemed too problematic to be allowed into the market. Further, in 2026, as part of the Digital Omnibus on AI, the COE and European Parliament agreed to amend the AI Act to impose prohibitions on AI practices relating to ‘generation of non-consensual sexual and intimate content [and CSAM]’,Footnote 267 both of which are common forms of TFGBV. The ban would prohibit, as of 2 December 2026, ‘placing AI systems on the EU market with the purpose of creating such content’, ‘placing them on the EU market without reasonable safety measures to prevent such creation’, and ‘deployers using these systems for the purpose of creating such content’ (including audio, images or video).Footnote 268
Second, the AI Act provides specific rules for tighter controls on high-risk AI systems, many of which also present threats to human rights. While not banning high-risk systems entirely, satisfaction of certain requirements is necessary before they are permitted entry into the market,Footnote 269 allowing for prior review as a condition precedent to unleashing these systems onto the public.Footnote 270 Though not specific to GBV or to TFGBV, some of the human rights harms sought to be avoided overlap with these forms of violence. And, in any event, these examples from the AI Act demonstrate that the imposition of no-go zones is at least in theory a plausible response for proactively addressing systemic perpetration of violence by tech corporations.
Without directly prohibiting certain chatbot functions, the SSMA would impose a no-go zone of sorts by requiring regulated chatbot providers to implement measures to prevent them from engaging in certain types of behaviours.Footnote 271 The SSMA’s age verification requirements would impose another type of no-go zone in relation to children. First, regulated entities would be required to implement age verification or estimation measures to prevent those under the age of 18 from accessing pornographic content on their services.Footnote 272 Second, regulated entities would have to implement similar verification mechanisms to prevent those under 16 from having a social media account, unless they obtain an exemption from the DSCC by demonstrating that they have designed their systems to adequately safeguard children.Footnote 273 Use of age verification mechanisms to create no-go zones raises a myriad of concerns, including disparate impacts on marginalised communities, privacy, access to information and efficacy.Footnote 274 Widespread threat of age-related bans in numerous jurisdictions worldwide, coupled with the capacity to avoid them through design choices, is one way of incentivising material change in platform design. However, the AI Act’s direct approach of articulating no-go zones offers a more principled and rights-respecting means of achieving the kind of systemic and structural change that will be essential in addressing tech corporations’ multiple roles in TFGBV.
(iv) Effective individual remedies—All four initiatives offer tools for corporate accountability to individuals, with the DSA and AI Act offering the strongest examples. The DSA imposes detailed and explicit obligations on regulated entities to provide ‘timely, non-discriminatory, diligent and non-arbitrary’ internal complaints mechanisms for users with respect to corporate decisions relating to content (and to take measures to protect complaint mechanisms from abuse).Footnote 275 Not only are users entitled to ‘effective, user-friendly, free’ mechanisms that are not fully automated and that allow for e-filing of complaints, but also, in certain cases, to be provided with reasons for decision and information about additional dispute resolution processes, including through impartial, independent, expert DSC-approved out-of-court dispute settlement processes established under the Act, as well as court-based redress.Footnote 276
The AI Act provides several individual remedies relating to violation of its provisions. These include the right of individuals to submit complaints about infringements to the relevant market surveillance authority,Footnote 277 and the right of individuals affected by a decision based on an output from a certain high-risk AI system that significantly affects them (including by having an adverse effect on their fundamental rights) to obtain from the deployer of that system ‘clear and meaningful explanations of the role of the AI system in the decision-making procedure and the main elements of the decision taken’.Footnote 278 Further, whistleblower protection is offered to ‘persons reporting such infringements’.Footnote 279
The SSMA would require regulated social media services to implement mechanisms to allow users to block other users and to report harmful content to the service, and to file certain content-related complaints with the DSCC, and to render NCDI and CSAM inaccessible to everyone in Canada within 24 hours of a report.Footnote 280 Perhaps most importantly, the SSMA’s proposed DSCC would provide assistance to users of regulated services,Footnote 281 potentially supporting those targeted by TFGBV in having content removed and accessing other kinds of remedial responses and resources expeditiously.Footnote 282
The OSA imposes obligations relating to monitoring for, and takedown of, illegal content,Footnote 283 but also mandates regulated entities to offer easily accessible tools to allow individuals to manage the content to which they are exposed,Footnote 284 as well as providing clear complaints procedures.Footnote 285 However, it offers little guidance with respect to moderation of harmful, but legal content, or to user rights in relation to moderation decisions made under corporate terms of service.Footnote 286
None of these initiatives satisfies all four criteria in our fortified BHR approach, though provisions within the EU initiatives provide some of the most promising examples. First, where gender inclusivity and broad-spectrum coverage are concerned, only the OSA and DSA explicitly focus on disproportionate harms to women and girls and corporations’ systemic roles in facilitating such harms. However, none of the four approaches gender inclusively or refers explicitly to international human rights instruments relating to gender or racial equality or to GBV. Second, in terms of prevention and accountability mechanisms, all four initiatives refer to human rights and incorporate due diligence mechanisms backed by accountability measures without necessarily tying due diligence specifically to human rights. Yet rights to equality and non-discrimination are infrequently referenced and none of the initiatives explicitly incorporates equality into regulated entities’ mandatory obligations. That said, the DSA and OSA, and to a lesser extent the SSMA, make certain regulated entities accountable not just for harmful content posted by others, but also for harms arising from the operation of their own systems and the OSA and SSMA allow for the possibility of prosecution for certain situations of non-compliance. Third, of the four initiatives, the AI Act goes furthest in imposing no-go zones by prohibiting certain dealings with AI systems, including generation of CSAM and NCDI, both of which can be forms of TFGBV, while the SSMA imposes specific kinds of constraints on chatbots and in relation to children. Fourth, with respect to effective remedies, all four initiatives provide for various kinds of individual remedies, including services to support those targeted by harmful content and corporate-provided complaint and takedown mechanisms.
V. Conclusions
TFGBV, in its multiple forms, has serious consequences for the human rights, and consequently the lives, of cis and trans women and girls, gender diverse people and other sexual minorities. We have demonstrated that it is committed not only by individual users, but also by tech corporations that both perpetuate TFGBV committed by individual users through algorithmic amplification and poor moderation processes, and perpetrate structural forms of TFGBV via design processes and outcomes that reiterate and re-entrench familiar GBV patterns. Corporate perpetuation and perpetration of TFGBV flows inevitably from the current underlying data-in-exchange-for-services model of digitally networked technologies through which corporations profit from amplifying, producing and reproducing sensational content in order to keep users online and shedding data that are the foundation of surveillance capitalism.
In order to target more effectively the roles of tech corporations in perpetuating and perpetrating TFGBV, we have argued for a fortified BHR approach that addresses some of the problematic shortcomings of the UNGPs and their interpretation by the B-Tech Project. This includes (1) an inclusive and intersectional gender lens and broad spectrum coverage of the many forms of TFGBV; (2) prevention and accountability mechanisms that may include, but move beyond HRDD to address tech corporations’ roles in perpetuating and perpetrating structural violence; (3) enforceable bottom lines that materially modify or mandate departure from tech company business models that by their very nature will violate human rights and facilitate TFGBV; and (4) a range of effective preventative, redressive and deterrent remedies,Footnote 287 for individuals that ensure some form of corporate accountability.Footnote 288
Our analysis shows that legislative initiatives in Canada (SSMA), the UK (OSA) and the EU (DSA and AI Act) fall short of a fortified BHR approach incorporating all four of these criteria. However, these initiatives, especially those from the EU, offer points of inspiration for building toward a regulatory framework that meaningfully responds to the full breadth of individual and corporate TFGBV. By explicitly recognising the gendered impacts of online harms and the impacts of corporate practices on GBV, the DSA sets the table for the imposition of positive obligations on tech corporations to take equality into account not only in terms of perpetuation of content posted by users, but also in terms of perpetrating structural violence themselves. All four initiatives offer mechanisms for improving corporate transparency and accountability by imposing HRDD to mitigate risks of harm with substantial financial penalties for non-compliance, with the OSA and SSMA going even further to impose general duties of care and the OSA providing the prospect for criminal sanction of senior managers of non-compliant corporations. Further, while not specifically adverting to TFGBV, by prohibiting certain kinds of dealings with AI and requiring pre-approval of certain kinds of products before they can enter the market, the AI Act provides a prototype for preventative interventions in the problematic business model that perpetuates and perpetrates tech-facilitated harms, including TFGBV. Finally, all four initiatives provide models of redress for targeted individuals. These include requirements for corporations to establish reporting procedures, to provide tools to users for self-protection, complaints mechanisms, and timely takedown procedures. The SSMA would augment these remedies with a public agency to provide much-needed support to targets of online harms.
Drawing on the promise of and prototypes in initiatives such as those discussed in this paper, we must dare to imagine a way forward that moves beyond accepting that the current surveillance capitalism business model underlying digital technologies is just how it has to be. We should start with revising our priorities. We need to adopt an approach that centres the human rights of cis and trans women and girls, gender diverse people and other sexual minorities as priorities and requires business models that respect those rights, rather than prioritising the business model and figuring out how rights can be accommodated after the fact. TFGBV is an extension of other forms of GBV. It is intimately linked to gender inequality in society, including the inequality of cis and trans women and girls, and other persons of diverse genders. Therefore, any laws and reforms that seek to address this form of violence should be seen as only one part of a comprehensive legislative strategy to tackle gender inequality as a whole. Moreover, it will be necessary to think beyond corporate compliance, HRDD models and individual after-the-fact remedies if TFGBV’s human-rights-eroding effects are to be meaningfully addressed. This includes tackling the international and domestic legal structures that protect and facilitate global business activity.Footnote 289
Acknowledgements
The authors would like to thank Robert McCorquodale, the peer reviewers and the editors for their insights and helpful comments on earlier drafts of this paper. They are also grateful to Bahar Jafarian, Areena Ansari, Anne Merritt, Richelle Demers and Jacob Norris for their excellent research assistance over the course of this project.