Introduction
Since the beginning of the 2000s, research has paid more attention to the phenomenon of informal payments for health care (IPHC). As governments seek to expand access to quality healthcare services, decision makers all over the world are confronting the problem of IPHC. Despite the distinct contribution of IPHC to the funding of various healthcare systems throughout the world, the literature asserts that the phenomenon raises numerous problems. Defining and measuring IPHC, as the paper will show, is a very challenging task, and studies vary in their descriptions of the aspects and configuration of the phenomenon. Although a variety of exchanges are associated with the phenomena the two major types of IPHC are payments to healthcare providers to solicit higher quality care or improved access to care, and ‘gift’ or ‘present of gratitude’ from patients to providers after treatment.
The Israeli experience offers a fascinating perspective for understanding IPHC from a much broader point of view, one that is both political and cultural. As the literature already demonstrates (Mizrahi and Meydani, Reference Mizrahi and Meydani2003, Reference Mizrahi and Meydani2006; Ben-Porat and Mizrahi, Reference Ben-Porat and Mizrahi2005; Cohen et al., Reference Cohen, Mizrahi and Yuval2008: 59; Mizrahi and Vigoda-Gadot, Reference Mizrahi and Vigoda-Gadot2009; Cohen and Mizrahi, Reference Cohen and Mizrahi2010; Mizrahi et al., Reference Mizrahi, Vigoda-Gadot and Cohen2010: 122), a variety of structural factors and social processes cause many members of Israeli society to adopt an activity pattern that can be described as creating faits accomplis. Such actions arise when the government fails to provide public goods and services in the quantity and quality that satisfy the public. Citizens, therefore, take matters into their own hands and find other means of satisfying their needs. This pattern of activity is known in literature as ‘alternative politics’ (AP; Lehman-Wilzig, Reference Lehman-Wilzig1991, Reference Lehman-Wilzig1992; Mizrahi and Meydani, Reference Mizrahi and Meydani2003; Ben-Porat and Mizrahi, Reference Ben-Porat and Mizrahi2005).
AP refers to specific strategies adopted by individuals and groups in response to their dissatisfaction with the declining availability of government services. More specifically, AP is based on a ‘do-it-yourself’ approach where citizens on their own adopt extra-legal and often illegal strategies to improve the services provided by the government. In many cases, such strategies are adopted by individuals who want to solve immediate problems such as obtaining more responsive and better quality services from the government. These actions are described as alternative, because this informal behavior becomes an integral part of the political culture and political behavior processes.
The main purpose of this essay is to consider IPHC within the broader context of AP with the objective of creating a better description and understanding of the phenomenon. I will suggest that, while the concept of AP comes from the Israeli setting, it might also have relevance elsewhere. Thus, given certain conditions, the phenomena of AP could characterize the role IPHC plays in other societies all over the world.
The paper consists of seven sections. The next section will examine the definitions of IPHC that have been offered. The third section will suggest a typology of IPHC based on its presence throughout the world. The fourth section will review the explanations for this phenomenon presented in the literature. The fifth section will introduce various consequences of the phenomenon. The sixth section will review IPHC in Israel and will expand on this review by offering a wider context that reveals the existence of the phenomenon, based on political culture and social diffusion. This part will focus on the Israeli case and rely on public policy literature, suggesting that under certain conditions, the notion of AP is not limited only to the Israeli case. The last section will be devoted to conclusions.
Defining IPHC
One can assert that IPHC are paid to various suppliers of healthcare services in order for those services to be accessible or to obtain services of a higher quality (for instance, earlier appointments, the ability to choose a doctor and more). Such payments are made by bypassing the existing formal rules. This definition includes the insight that those payments are clearly a kind of bribery. Furthermore, they often indicate the defects in the regulation of the provision of medical services to large groups in the population. Nevertheless, this definition is not perfect because it excludes a major part of the phenomenon and does not encompass the various configurations that exist worldwide. The literature reveals that some of the IPHC are received as ‘gifts’ or ‘presents of gratitude’ to doctors only after the patient has been treated properly in every sense of the term, including quality and speed of care. In those cases, it is impossible to contend that there is a relationship between the IPHC and the patient's desire to have priority over other patients. Moreover, the literature maintains that ‘bribery’ cannot be a successful definition for IPHC. Even though this phenomenon is illegal, there are various places and times when it is lawful (Lewis, Reference Lewis2000: 1). Indeed, although we cannot exclude bribery from the description of the phenomenon, it does not appear to be the characteristic that distinguishes informal payments from other phenomena (Gaal et al., Reference Gaal, Belli, McKee and Szocska2006: 270).
In her important work, Lewis (Reference Lewis2000: 1) defines IPHC as payments to individuals and institutional providers, in kind or in cash, that are made outside official payment channels and purchases that are meant to be covered by the healthcare system. However, Lewis’ definition is incomplete because it does not entirely explain the normative significance of the payments and the social implications of the phenomenon in all cases. Is the purpose of those payments to receive top priority over other patients? Are the payments offered as gratitude or as bribery? Are they always part of ‘corruption’?
Lewis (Reference Lewis2000: 1–2) asserts that in some countries IPHC are indeed illegal, whereas in other countries their legal position is controversial. Furthermore, there is a problem in describing the phenomenon of IPHC as ‘informal’. Some of those payments are entirely formal because they are reported and submitted by the authorities. Hence, in Hungary, for instance, those who report IPHC to the tax authorities can receive refunds, making the phenomenon formal (Gaal et al., Reference Gaal, Belli, McKee and Szocska2006: 268). This situation also exists in Poland (Shahriari et al., Reference Shahriari, Belli and Lewis2001). In addition, the use of IPHC is not confined to public healthcare services, as this phenomenon exists even when healthcare products and services are privately supplied. Thus, a patient in a private hospital may informally pay the private services supplier IPHC, as gratitude and out of a desire to be given priority over other patients who pay ‘regularly’.
Ensor (Reference Ensor2004) also attempted to delimit the phenomenon. He divided IPHC into three categories: contributions (including equipment or salaries), abuse of position and supplementary payments. However, given the variations in IPHC, these categories probably do not include all the aspects of the phenomenon. Some IPHC are received as cash, some as contributions and some as gifts or presents of gratitude to healthcare providers.
Gaal et al. emphasized the difficulty in doing comparative, cross-national research on the subject, citing the lack of a definition that is acceptable to researchers in other countries (Gaal et al., Reference Gaal, Belli, McKee and Szocska2006: 262–266). Some researchers emphasize the illegality of the phenomenon, some researchers focus on its informality, and others see it as indicative of corruption in the system. Hence, Gaal et al. offer a definition based on ‘entitlement for services’ and the additional nature of informal payment-type contributions. In other words, IPHC are everything that exceeds basic entitlement for services (Gaal et al., Reference Gaal, Belli, McKee and Szocska2006: 260). However, this definition does not encompass cases in which the basic eligibility for services is not so clear to everyone or is vague.
In addition, it is very difficult to gauge this phenomenon. Usually there is no documentation of this activity, which is normally done secretly. Only small parts of it emerge for public discussion every so often. Some countries forbid this phenomenon by law, making documentation difficult to acquire. Nevertheless, even if IPHC are not unlawful, they are usually offered in private by the person who is paying the supplier of the service without many witnesses, making the collection of data about monetary amounts difficult (Lewis, Reference Lewis2000: 11; Gaal et al., Reference Gaal, Belli, McKee and Szocska2006: 259). Since the early 90s, attempts to gather such data have been made by introducing questions in surveys, even recurrent and comprehensive surveys, and through interviews and surveys which focus exclusively on IPHC. Another approach to gathering data is through focus groups (Lewis, Reference Lewis2006: 22). Of all those research methods, surveys of households are the most common way of measuring the phenomenon throughout the world. Surveys of the World Bank Group may provide a relatively good comparative basis because they use a constant standard questionnaire throughout the world, a random sample and various applications of healthcare models.
IPHC: typology
IPHC exists in tens of countries throughout the world in various configurations. IPHC are mainly paid in the former USSR, in Eastern and central Europe, in Northern and Central Asia, in South America and in Africa – as well as in other places. Lewis (Reference Lewis2000) claimed that with the possible exceptions of the Czech Republic and Slovenia, the phenomenon has been reported in all countries of the Eastern Europe and Central Asia Region. Gaal et al. (Reference Gaal, Belli, McKee and Szocska2006: 253) pointed out this phenomenon in at least 22 countries throughout Europe, Africa and Asia. A broad review indicates the prevalence of this phenomenon in many other countries, such as Albania (Vian et al., Reference Vian, Gryboski, Sinoimeri and Hall2006), Armenia (World Bank, 2000), Bolivia (Chakraborty et al., Reference Chakraborty, Gatti, Klugman and Gray-Molina2002), Bulgaria (Delcheva et al., Reference Delcheva, Balabanova and McKee1997; Balabanova, Reference Balabanova1999; Balabanova and McKee, Reference Balabanova and McKee2002), Costa Rica (Lewis, Reference Lewis2006: 29), Georgia (Belli et al., Reference Belli, Shahriari and Gotzadze2004), Hungary (Gaal and McKee, Reference Gaal and McKee2005; Szende and Culyer, Reference Szende and Culyer2006), India (Gopakumar, Reference Gopakumar1998), Kazakhstan (Ensor and Savelyeva, Reference Ensor and Savelyeva1998; Sari et al., Reference Sari, Langenbrunner and Lewis2000: 37), Poland (Chawla et al., Reference Chawla, Berman and Kawiorska1998; Shahriari et al., Reference Shahriari, Belli and Lewis2001; McMenamin and Timonen, Reference McMenamin and Timonen2002), Russia (Feeley et al., Reference Feeley, Sheiman and Shiskin1999) and Tajikistan (Falkingham, Reference Falkingham2004).
Studies have also pointed out the phenomenon in various countries in Northern and Central Asia and in the southern and eastern parts of the continent, in such countries as Bangladesh (Killingsworth et al., Reference Killingsworth, Hossain, Hedrick-Wong, Thomas, Rahman and Begum1999), Vietnam (World Bank, 1992), the Philippines (Killingsworth, Reference Killingsworth2003), South America (Giedion et al., Reference Giedion, Morales and Acosta2001; Gatti et al., Reference Gatti, Gray-Molina and Klugman2003; Barber et al., Reference Barber, Bonnet and Bekedam2004), Africa (McPake et al., Reference McPake, Asiimwe, Mwesigye, Ofumbi, Ortenblad and Streefland1999; Lindelow et al., Reference Lindelow, Ward and Zorzi2004) and even in more prosperous countries such as Turkey (Adaman Reference Adaman2003; Tatar et al., Reference Tatar, Ozgen, Sahin, Belli and Berman2007), and in members of the OECD, such as Greece and Mexico (Liaropoulos and Tragakes Reference Liaropoulos and Tragakes1998; Mossialos et al., Reference Mossialos, Allin, Karras and Davaki2005; Hofbauer, Reference Hofbauer2006: 43–45).
A comparative study conducted in Bangladesh, India, Nepal, Pakistan and Sri Lanka affirmed that in all those countries citizens had to pay informally in order to get a hospital bed, and receive subsidized medicines and healthcare services from the hospital. With the exception of Sri Lanka, IPHC were a precondition for the receipt of healthcare services from the suppliers of healthcare services (Thampi, Reference Thampi2002). A more disturbing phenomenon was revealed in India where mothers were forced to pay nurses IPHC in order to see their new born babies (Gopakumar, Reference Gopakumar1998). A recent study of three hospitals in Greece discovered that in addition to considerations of timing and the convenience of the date of the surgery, there were financial bonuses that encouraged the doctors there to do more cesarean sections. Those bonuses were paid as payments for private medical services in hospitals but also by IPHC (Mossialos et al., Reference Mossialos, Allin, Karras and Davaki2005). The prevalence of the phenomenon throughout the world is considered one of the main reasons for studying it and bringing it to the attention of decision makers (Gaal et al., Reference Gaal, Belli, McKee and Szocska2006: 253).
On the basis of a systematic review of cross-national evidence for IPHC, this article suggests a typology of the phenomena. This typology is based on two variables: legality and improvement, as shown in Table 1.
Typology of informal payments for health care

Legality refers to the question: ‘Is the payment legal or not?’. Hence, IPHC can be considered as an illegal activity, or can be considered as a legal or vague activity. Vague activity refers to laws or organizational rules that do not strongly forbid the activity. Although such activity can raise ethical questions, in these cases, the payer does not break the law or the formal institutional rules. Improvement refers to the outcome created as a result of the payment: ‘Did the payment actually change the payer's situation for better or not?’. Theoretically, IPHC could also worsen the payer’ situation in some cases, but it is reasonable to assume that in most cases, it will better the situation and in other cases it might not make any change. Thus, this typology distinguishes between four types of IPHC: ‘Black’ payments, ‘Grey’ payments, ‘Gratitude’ payments and ‘Lost’ payments. As will be shown, the first two types can be considered AP.
Black payments are probably the most discussed and critiqued type of IPHC. In these cases, the payment is given illegally and the payer receives better treatment. In essence, these payments are part of corruption. Perhaps due to the fact that many discussions in the literature about this subject emerge or develop from a broader discussion about the issue of corruption (Gaal and McKee, Reference Gaal and McKee2004: 164; Spector, Reference Spector2005; Lewis, Reference Lewis2006), research has paid more attention to this issue in developing countries with minimal income levels (Ensor, Reference Ensor2004; Gaal et al., Reference Gaal, Belli, McKee and Szocska2006; Lewis, Reference Lewis2007). Clearly, however, such a focus does not imply that the phenomenon exists only there. Indeed, we may infer that while the phenomenon occurs in developing countries more often than other places, it is also present in wealthier countries.
Black payments are also related to discussions about ‘black’ medicine, which is part of the ‘Shadow Economy’. The term ‘black medicine’ refers to a variety of illegal actions that individuals take in order to obtain healthcare services for themselves. Such actions include direct payments to the doctor in order to improve one's position on the waiting list (especially for surgeries); payment to the doctor so he or she will treat the patient personally; giving gifts and bonuses to the doctor before or after treatment; donations to research funds of the hospital department where the patient is treated in order to receive a better treatment; donations of instruments and medical equipment or money for the purchase of medical equipment for the department; payment for treatment which is supposed to be given free of charge in the framework of the regular healthcare insurance in the hopes of improved care; and doctors’ use of instruments and public buildings without permission in order to treat their private patients.
Shadow economies exist worldwide. They are considered a negative socio-economic influence and are related to corruption (Schneider, Reference Schneider2007: 3). In the literature, there is no consensus about the definition of the activities in what is known as the shadow economy. Neither are there indications about the methods of evaluating it nor using the results of the evaluation in an economic analysis of public policy. However, there are indications which point to a definite increase in these activities in various places in the world (Schneider, Reference Schneider2007: 3; Schneider and Buehn, Reference Schneider and Buehn2007: 1). Schneider and Buehn (Reference Schneider and Buehn2007: 2, 3–5) include all market-based legal production of goods and services that are deliberately concealed from public authorities in their definition of the shadow economy and provide various reasons for its appearance.
Interestingly enough, in many countries in which the literature discussed IPHC as a kind of black medicine, two researchers found that the shadow economy accounted for a relatively large portion of the country's income. In 2006, in Greece and Mexico, the shadow economy accounted for 25.3% and 31.5% (respectively) of the gross domestic product, and the average for the other 25 countries of the OECD whose citizens earn a good income was 15.8% (Schneider and Buehn, Reference Schneider and Buehn2007: 26). In developing countries, IPHC were defined as a kind of black medicine. A large percentage of the gross domestic income was derived from activities in the shadow economy (Schneider and Buehn, Reference Schneider and Buehn2007: 15–22).
This finding reinforces the claim that in a society that has extensive activity in a shadow economy in a certain area of policy (e.g. health care), there will be similar phenomena in other areas of policy. As will be demonstrated, the acceptance of a shadow economy in one area becomes part of the local political culture and is then diffused to the rest of the actors and areas of policy in the society.
Grey payments have also emerged in the literature as a dominant configuration of IPHC. In these cases, there is no obvious rule forbidding informal payments, hence the payment is given legally and the payer eventually receives better treatment. For example, in Hungary and in Poland IPHC is legal, and those who report IPHC to the tax authorities can also receive refunds (Shahriari et al., Reference Shahriari, Belli and Lewis2001; Gaal et al., Reference Gaal, Belli, McKee and Szocska2006: 268).
However, IPHC may also be paid in indirect and circuitous ways, further complicating the identification of the phenomenon. The supplier of public healthcare services may not be paid directly or immediately. He may be paid for his services in the future, or for another area of services. This issue emerges as part of the dialogue about political culture in Arab countries. In their classic research, Cunningham and Sarayrah (Reference Cunningham and Sarayrah1993) identified the concept of wasta that they define as a ‘hidden force behind the Mediterranean society’ and an explanatory variable of decision-making in Mediterranean societies. Literally, the meaning of the word is ‘middle’ or in declension, to push two sides of a dispute to a middle point or compromise between them (meaning, the compromiser and the act). Nevertheless, in recent decades the word has come to mean to ‘receive dividends from the government’ (through connections) or a method of overcoming societal obstacles through connections. Wasta is based on familial or clan loyalty, which Arabs leverage to obtain positions or promote their causes in government offices and sometimes academic institutions (Cunningham and Sarayrah, Reference Cunningham and Sarayrah1993: 192). If one is close with the group in power, he or she will receive preferable services, including healthcare services. The supplier of healthcare services and his or her relatives will then be well treated in other policy areas such as education or higher education.
Hence, the cross-national evidence of black and grey payments appears to be related to other concepts and areas, as suggested in discussions describing AP. Therefore, the notion of AP, referred to by other names in other countries (e.g. Wasta) is not confined to the Israeli experience.
Gratitude payments emerged in the literature as a dominant configuration of IPHC especially in Eastern Europe. In these cases, the payment is given legally and the payer does not receive better treatment. The literature reveals that some of the IPHC are received as ‘gifts’ or ‘presents of gratitude’ to doctors only after the patient has been treated properly in every sense of the term, including quality and speed of care. Hence, it is impossible to contend that there is a relationship between this IPHC and the patient's desire to have priority over other patients. Thus, Gaal and McKee (Reference Gaal and McKee2004: 164) claim that the origins of IPHC are in the ‘Semashko’ method of giving gifts of gratitude that was customary in Hungary in the communist era. The notion that one should be grateful for health care and reward its providers with gifts is deeply entrenched in Hungary and effectively impossible to eradicate.
Lost payments are the last configuration of IPHC in our typology. In these cases, the payment is given illegally, but eventually the payer receives equal or even worse treatment than others. This configuration proved to be mainly theoretical, as the literature did not provide empirical data for this type of payment. However, it is reasonable to assume that in a variety of cases and conditions we may observe lost payments, and future research should delve in to this theoretical option.
IPHC: explanations
The literature supplies a variety of explanations for the phenomena of IPHC. However, as will be shown, there is no systematic framework that integrates these variables into one model. Owing to the complexity of the phenomenon and its various configurations, it is unlikely that one will be developed. Above all, there is a lack of literature about the diffusion processes that the phenomenon goes through (or may go through). As described earlier, AP can help by suggesting a wider and much more systematic theoretical framework for the phenomena, and by stressing how, under certain conditions, such mode of behavior is diffused to all sectors and levels of society through a process of collective learning. However, the explanations of IPHC suggested by the literature establish that the motion of AP, even by another name, is not a phenomena exclusive to Israel or to the Israeli healthcare system.
Structural explanations
Most of the explanations given in the literature for IPHC are structural explanations: given certain conditions and constraints, the motivation of healthcare services’ consumers and suppliers to use IPHC increases. A review of the literature does not establish the variables of gender, race or nationality as causes of IPHC. A comprehensive review reveals that the phenomenon in question prevails in various countries, and among various races and religions. Dabalen and Wane's study (Reference Dabalen and Wane2008) reveals that unlike the claims in the literature, gender is not a variable that explains the tendency of healthcare suppliers to receive IPHC. Therefore, it is reasonable to expect that after they achieve equal power and opportunity with men, women in positions of power will also become involved in this practice, even if they charge smaller sums (Dabalen and Wane, Reference Dabalen and Wane2008: 21).
Presumably, the manner in which medical services are provided to the public may determine the amount and scope of IPHC. Factors such as the nature of public healthcare services, the various kinds of medical insurance, the administration of services in general clinics or private clinics, or the methods of paying for healthcare services – whether through general taxation, insurance fees or fee-for-service when it is provided may all determine the nature of the phenomenon. Among these factors, the method of payment to doctors is extremely important.
For instance, when doctors were asked why they charge IPHC, they pointed to low salaries, irregularities in payment and the need to fill the gap between the multiple needs of healthcare organizations (mainly hospitals) and the serious lack of resources. The patients’ payments are the only way to solve that problem. Furthermore, it is clear that the lack of government involvement is a very important structural factor that promotes the IPHC (Belli et al., Reference Belli, Shahriari and Lewis2001; Bloom et al., Reference Bloom, Han and Li2001; Kutzin et al., Reference Kutzin, Maeimanaliev, Ibraimova, Cashin and O'Dougherty2003; Lindelow et al., Reference Lindelow, Serneels and Lemma2003). Thus, lack of regulation and under-funding contribute to the presence of these unofficial activities (Ensor and Witter, Reference Ensor and Witter2001). The results of research on informal payments in government health facilities in Albania suggest that factors promoting these payments include perceived low salaries of the medical staff, a belief that good health is worth any price, the desire to get better service, the fear of being denied treatment and the tradition of giving a gift to express gratitude (Vian et al., Reference Vian, Gryboski, Sinoimeri and Hall2006). Similarly, findings from various hospitals in South America indicate that unless the formal rules are enforced, suppliers and consumers of public products as well as workers in various countries are permitted to supply healthcare services while violating the existing rules. However, when laws are enforced, the phenomenon decreases (Giedion et al., Reference Giedion, Morales and Acosta2001; Jaen and Paravinski, Reference Jaen and Paravinski2001; Schargrodsky et al., Reference Schargrodsky, Mera and Weinschelbaum2001; Lewis, Reference Lewis2006: 23).
Another study reveals that the main variables which explain the phenomenon are a relatively low evaluation of applications and the patients’ dissatisfaction, lack of definition or lack of concrete information about the services which patients deserve, lack of accountability and structural conditions of basic corruption in the public administration (Belli et al., Reference Belli, Shahriari and Gotzadze2004: 121). Dissatisfaction is a variable which explains the patients’ tendency to make payments ‘under the table’ even in Thompson's research (Thompson, 2004, as cited in Lewis, Reference Lewis2007), which was done in three hospitals in Kazakhstan. This study reveals that according to the patients’ evaluation, after the illegal payment they paid, they received an improved quality of care and were able to move to the top of the waiting list. Furthermore, the patients’ evaluation of the products and the services given to them increased after the informal payment. Other studies demonstrated that patients were unaware of the rights to which they were entitled, further prompting their willingness to make informal payments (Killingsworth et al., Reference Killingsworth, Hossain, Hedrick-Wong, Thomas, Rahman and Begum1999; Narayan, Reference Narayan2000; Belli et al., Reference Belli, Shahriari and Gotzadze2004).
Corruption is another structural factor that can explain the phenomenon. For example, a study in Bolivia shows that ‘under the table’ payments are clearly related to the perception that there is corruption in the hospitals (Gray-Molina et al., Reference Gray-Molina, de Rada and Yanez2001). Similarly, Lewis (Reference Lewis2000: 5–8) notes three reasons for the appearance of IPHC: market failures, administrative failures and corruption. Moreover, the phenomenon exists because those who can afford to pay for those products and services are willing to do so (Lewis, Reference Lewis2000). Hence, while those structural conditions are not the only ones that lead to the phenomenon, IPHC can sometimes exists also as derivative of demand.
Cultural explanations
Several studies have tried to make a connection between IPHC and aspects of culture. For example, a study in Georgia suggested that the notion of IPHC resonated with the local culture. The researchers claimed that the phenomenon is rooted in the communist era mentality and may even predate it. The study also suggested that distrust of the political system and state institutions lay at the heart of the phenomenon (Belli et al., Reference Belli, Shahriari and Gotzadze2004: 117). Similarly, Lewis (2000: 3) suggests that the increase in the phenomenon in countries, which formerly belonged to the communist bloc may imply that the communist approach fostered IPHC. With the breakdown of the system and the contraction of public resources, the phenomenon is flourishing in those countries.
Culture also plays a role in Gaal and McKee's (Reference Gaal and McKee2004: 164) explanation. They claim that the origins of this phenomenon are in the ‘Semashko’ method of giving gifts of gratitude that was customary in Hungary in the communist era. The notion that one should be grateful for health care and reward its providers with gifts is deeply entrenched in Hungary and effectively impossible to eradicate. The researchers point to three reasons for the payment of IPHC: socio-cultural reasons, socio-ethical reasons and financial reasons. However, the financial explanation points to the Semashko method. The lack of public products leads to IPHC to meet demands. The low salaries of service suppliers support the phenomenon. Thus, the ‘covetous doctor’ is presented as taking advantage of his or her power in order to maximize personal interests. Moreover, the regulators’ ambivalence about the phenomenon and the lack of enforcement of laws against it perpetuate the phenomenon. Nevertheless, explanations that are based on culture do not seem to apply outside the area of health care, nor do they suggest that similar behavior characteristics exist in the same societies in other policy fields or contexts. This raises an interesting question – is it possible for such a phenomenon to persist in so many places throughout the world merely in the field of health care without expanding and diffusing to other areas of policy?
Broader contexts explanations
The literature offers even broader contexts for IPHC. Most of these contexts are generally based on economic behavior. Gaal and McKee (Reference Gaal and McKee2004) have made an interesting and significant effort to introduce IPHC to the broader context. While extending Hirschman's model (Hirschman, Reference Hirschman1970) and referring to the aspects of ‘government failure’, they developed a behavioral-cognitive model in order to understand the phenomenon. The model is based on an economic rationale. According to that model, which is known as informal/internal exit (INXIT), if someone is unsatisfied with the results he or she receives, the individual will try to change the traditional approach taken in order to try to improve the outcome. When the internal and external channels are blocked, the individual will not work through the formal channels, for instance, by lodging a complaint, but will use informal channels, such as payments or connections (Gaal and McKee, Reference Gaal and McKee2004: 167).
Still, this activity cannot be considered ‘exit’ because it is performed within the organization itself. Gaal and McKee suggest that even though the research and the model are based on the reality in Hungary, it is possible that it may fit other countries with the same details. Indeed, the rationale of this model provides a very good framework for the analysis of the phenomenon. However, it does not describe its other configurations. In particular, it does not teach us anything about its diffusion processes and the reaction of other actors to it. Therefore, the reference to the phenomenon is very narrow, and it is hard to learn about long-term influences on society and its democratic character from it.
IPHC: consequences
Generally, IPHC prove to threaten the efficiency of healthcare systems, as well as their equity. However, given certain conditions, the phenomenon also has some advantages. Cases in which IPHC are an expression of the patient's gratitude to the supplier of healthcare services, those payments might be more desirable than private healthcare services. Thus, one might argue that the payments provide further resources to the healthcare system without introducing the problem of inequality into the equation, which additional fees would. IPHC may also strengthen healthcare systems’ responsiveness to the demands of the public (Gaal et al., Reference Gaal, Belli, McKee and Szocska2006: 256). IPHC are also perceived to create continuous relationships between patients and providers, improve workers’ motivation and allow patients to show both gratitude and respect to health providers (Chawla et al., Reference Chawla, Berman and Kawiorska1998; Balabanova and McKee, Reference Balabanova and McKee2002).
Nevertheless, in most cases, IPHC proves to cause significant problems related both to efficiency and equity. The phenomena can cause patients to forgo or delay care, sell assets to seek care, or lose faith in the health system (Lewis, Reference Lewis2000; Thompson and Witter, Reference Thompson and Witter2000; Akashi et al., Reference Akashi, Yamada, Huot, Kanal and Sugimoto2004; Falkingham, Reference Falkingham2004; Vian et al., Reference Vian, Gryboski, Sinoimeri and Hall2006). It may also reduce the efficiency of the healthcare system because suppliers of healthcare services will pay the greatest attention to those who pay them extra. These suppliers may also try to reduce transparency and limit consumers’ information about the nature and the price of services (Gaal et al., Reference Gaal, Belli, McKee and Szocska2006: 256). Thus, the prevalence of IPHC highlights the inefficiencies of the healthcare system and undermines the goals and applications of universal health care (Gaal et al., Reference Gaal, Belli, McKee and Szocska2006: 254).
IPHC can also detrimentally affect the quality of clinical care and the treatment received. For example, it can motivate family members to resort to performing some clinical services themselves, in an effort to defray healthcare costs. It can also result in doctors recommending procedures in order to increase their income rather than for therapeutic benefit (Di Tella and Savedoff, Reference Di Tella and Savedoff2001; Falkingham, Reference Falkingham2004). IPHC in public facilities can also create distortions in health financing systems, draining revenue needed to support public sector goals and activities (Ensor, Reference Ensor2004).
Worse yet, IPHC may impede the efficiency of various regulatory mechanisms. Medical insurance answers certain market failures by supplying healthcare services and products. The efficiency of that system may be undermined when IPHC are paid regardless of payments the healthcare provider receives through the insurance company. Hence, both providers and recipients of services come to expect that there are both formal and informal rules that govern the delivery of health care. This understanding overshadows both the quality of the medical insurance they have and the formal insurance rules. Moreover, the existence and embeddedness of the phenomenon may undermine the public's trust in healthcare suppliers (Mizrahi et al., Reference Mizrahi, Vigoda-Gadot and Cohen2009) and challenge the latter through mechanisms such as the law, organizational rules and medical ethics.
IPHC have been proven to be a potential barrier against access to health services, particularly for the poorest groups in society (McPake et al., Reference McPake, Asiimwe, Mwesigye, Ofumbi, Ortenblad and Streefland1999). Several studies demonstrated the relationship between IPHC and restrictive social policies (Ensor, Reference Ensor2004: 241; Gaal et al., Reference Gaal, Belli, McKee and Szocska2006: 255). Furthermore, the literature emphasizes that IPHC may increase social inequality because poor people cannot use this strategy (Lewis, Reference Lewis2000: 23). On the normative level, IPHC may have negative social consequences for those who cannot provide the expected gift after having received treatment. Thus, poor people will be deprived of quality services and the gaps between the upper classes and the lower classes will increase. The principles of justice, equality and mutual assistance are violated when healthcare services are given only to the well-to-do who can violate the law. Thus, acceptance of such a system is one of the worst configurations for supplying health care as a private product, because it puts undue pressure for payment on patients and creates obstacles for poor people, underscoring and increasing social inequality (Balabanova et al., Reference Balabanova, McKee, Pomerleau, Haerpfer and Haerpfer2004). The poor are likely to pay a higher share of their income as IPHC than the rich (Balabanova and McKee, Reference Balabanova and McKee2002; Falkingham, Reference Falkingham2004; Szende and Culyer, Reference Szende and Culyer2006; Tatar et al., Reference Tatar, Ozgen, Sahin, Belli and Berman2007). Further, the amount of IPHC made may remain the same or increase with higher income (Falkingham, Reference Falkingham2004; Szende and Culyer, Reference Szende and Culyer2006).
IPHC may hurt not only the lower class, but the middle class as well. Given the embeddedness of the phenomenon in the healthcare system, even those who do not currently have financial difficulties will be under greater pressure to pay IPHC when they are in trouble.
To conclude, the literature points out both efficiency and equity problems derived from the phenomenon of IPHC. However, this article suggests that understanding IPHC in the broader context of AP may provide insights that in the long term, the consequences of this phenomenon will not be limited only to efficiency and equity. Thus, in time, such mode of behavior, based on illegal activities, is diffused to all sectors and levels of society. These activities and patterns of behaviors may become, in time, an integral part of the political process. Hence, IPHC threaten not only the public health values of efficiency and equity, but in the long term, it could also threaten democratic and participation values. As will be demonstrated in the next section, the Israeli experience provides an interesting case study in the attempt to infer the structural conditions that may lead a democratic society to apply this kind mechanism.
IPHC and the notion of AP – the Israeli experience
IPHC in the Israeli healthcare system
The Israeli healthcare system is basically composed of four healthcare organizations operating under governmental regulation. Until the mid-1990s, it was dominated by the Israeli General Health Fund (Clalit) established in 1911. Clalit was the major supplier of healthcare services, operating hospitals and clinics at all levels and in all parts of the country. Health insurance was paid for by means of union dues. Thus, adverse developments at the Israeli labor union (Histadrut) drove the national healthcare system into a major economic crisis by the 1980s (Chernichovsky and Chinitz, Reference Chernichovsky and Chinitz1995). After a very complex political process, the Knesset voted on June 15, 1994, to enact the National Health Insurance Law (NHIL). The insurance program instituted by the law included a basic package of care for every person holding resident status, thereby bringing most of the systems finances under public auspices. Although the financing of the system was actually nationalized and done through governmental channels, the provision of healthcare services remained in the hands of the four healthcare organizations, which were financed on the basis of a capitation formula.
After more than 10 years of implementation, however, only part of the goals of the NHIL focusing in equity have been achieved, largely due to significant budget cuts. Such processes widened inter-sectoral disparities in the quality and quantity of healthcare services, meaning that the equality of services set forth in the NHIL has not been achieved. Recent empirical data show that trust in Israeli healthcare organizations is modest, whereas Israeli citizens are relatively satisfied with the health services they receive (Mizrahi et al., Reference Mizrahi, Vigoda-Gadot and Cohen2009).
Israel's healthcare institutional setting and policy may be a good exemplar of other health systems due to several features that characterize it. These include the fact that its entire population is enrolled in ‘managed care’ plans, the extent to which those plans are regulated by the government and the extent to which need-based capitation is central to financing health care. Thus, the Israeli experience provides an important, real world test case of healthcare policymaking (Rosen, Reference Rosen2003: 137), and the phenomena of IPHC in Israel may be useful case study for other countries.
The studies on IPHC in Israel generally refer to the phenomenon of ‘black medicine’. These studies suggest that there is a connection between various structural factors and the existence of IPHC. The social organization of the supply of medical services to the population and the mode of payment to doctors also lead to the existence of the phenomenon. For instance, in their innovative research Shvarts et al. (Reference Shvarts, Leeuw, Granit and Benbassat1999) revealed that the development of the model of salaried physicians was a stimulus for the black market in the healthcare system. They showed that black medicine is not a new phenomenon in Israel. Indeed, the first documented incidence of black medicine dates back to 1919. Similarly, Lachman and Noy (Reference Lachman and Noy1998) explained how the continuous crisis in the healthcare system and the extremely high level of centralization of the system increased the dissatisfaction of Israeli citizens and promoted the existence of black medicine. They claim, that in a large extent doctors, directors and patients relate to black medicine in popular normative ways in which people will pay illegally, in order to ascertain a better treatment. Lachman and Noy (Reference Lachman and Noy1998: 49–52) argue that Black medicine is an integral part of the organizational culture in many parts of the Israeli healthcare system. They also asserted that the existence of black medicine expressed the distrust of the Israeli population in the healthcare system in Israel because it did not meet their needs. Indeed, subsequent research provided initial indications about the public's lack of faith in the various institutions of the healthcare system in Israel (Mizrahi et al., Reference Mizrahi, Vigoda-Gadot and Cohen2009). Future studies should examine the relationship between lack of trust in healthcare system and the tendency to seek services through black medicine.
Filc (Reference Filc2001: 267) defines black medicine as “everything that is somehow related to the preference of a treatment not from medical considerations, given in a public foundation, not in an open institutionalized framework like private medical service…” and considers it the “messenger which informed the privatization processes [in the Israeli healthcare system, the author] of the late seventies…”. In the late eighties, the Netanyahu Investigation Committee was formed to look into the practice of black medicine. The committee defined this phenomenon as follows: “Medical service in a public foundation, with a certain preference – not of medical consideration neither in an open and subsidized framework … against payments, or other benefits which the patient gives the doctor who accepts him while he is working in the public hospital…” (The Netanyahu Investigation Committee, 1990: 321). The commission ultimately concluded that it would be difficult to dismantle the institution of black medicine either administratively or legally. The Israeli State Comptroller also investigated IPHC. He indicated that in black medicine there is a tacit agreement between the senior doctor and his patients. The patients commit themselves not to introduce evidence that will incriminate the doctor. This phenomenon undermines the education and training of young doctors who are naturally excluded from those arrangements (State Comptroller, 1990: 185–191). As expressed in interviews with decision-makers in the Israeli healthcare system, and in the Ministry of Finance as well as with parliament members dealing with the issue, the phenomenon still exists in many parts of the Israeli healthcare system (Cohen, Reference Cohen2010: 105).
The notion of AP
AP refers to specific strategies adopted by individuals and groups in response to their dissatisfaction with the declining availability of government services. This pattern of behavior includes increased use of alternative channels for the immediate provision of services in areas such as education, social welfare and internal security. Originally, a process of this kind was meant to help achieve specific goals in the short run. When this process includes a wide range of policy areas and lasts for decades, it becomes internalized within the Israeli public as an acceptable approach to acquire public goods and services. The public comes to believe that the regular channels will not fulfill their needs, so they must make use of alternative channels. Thus, many Israelis participate in AP rather using normative political participation. IPHC, therefore, should not be regarded as a specific, unique phenomenon in the area of health care. They should be taken into consideration when we consider a broader explanation that is introduced in the literature of public policy.
AP is a multi-dimensional term which refers to individuals’ and groups’ use of informal institutions to acquire the public goods or services (Weimer and Vining, Reference Weimer and Vining2005: 78) which, according to the social contract, the government is supposed to supply. The narrow definition of the term relates to the self-supply of public goods in which individuals and groups are involved without the interference of administrative factors. The informal elements include both the supplier (individuals and groups as opposed to the government) and the manner in which the products are supplied (privately, sometimes illegally or semi-legally, as opposed to by government agencies). Such ‘do-it-yourself’ actions fall within a gray area because they tend to be illegal or extra/semi-legal.
At this point, it is necessary to emphasize that the legal consumption of various services and goods in the private market is not AP. AP relates to the self-supply of public goods and services illegally or semi-legally. Individuals who make use of AP are dissatisfied with the public goods, which the government institutions supply to them and feel that they cannot participate effectively in decision-making processes that affect them. They also do not trust those institutions to supply the desired goods in the future. Instead, they would rather bypass those institutions if they can afford to, seeking the goods and services they want through other channels and thereby creating faits accomplis.
The literature that deals with AP also considers the structural conditions that promote such behavior. Researchers (Lehman-Wilzig, Reference Lehman-Wilzig1991, Reference Lehman-Wilzig1992; Mizrahi and Meydani, Reference Mizrahi and Meydani2003, Reference Mizrahi and Meydani2006; Ben-Porat and Mizrahi, Reference Ben-Porat and Mizrahi2005) have pointed to deep gaps between social groups, financial issues, the need to allocate large amounts of the national budget to security, political instability and the centralization of administrative systems, all of which limit the ability of decision-makers to govern effectively. Given this context, we can view IPHC as part of the broader perspective of individuals trying to solve supply problems independently within a political and cultural system that acknowledges AP as an acceptable approach.
AP is generally embedded as an integral part of a given culture. Therefore, we expect it to diffuse to most of the layers and actors in the society. Hence, the broad definition of the term AP also refers to the manner in which the public goods are supplied, which includes the activities of the suppliers of public goods and services, namely, the politicians and the bureaucrats. Thus, the decision-makers themselves use informal institutions during the process in which they supply public goods. When structural conditions prove difficult, we should expect to see the phenomenon in many areas, not confined to specific areas of policy or particular public groups (Mizrahi and Vigoda-Gadot, Reference Mizrahi and Vigoda-Gadot2009). Indeed, it will be adopted by interest groups, politicians and bureaucrats in order to achieve the desired results. As the public comes to understand through collective learning that such practices work, the use of AP will be extended to all sectors and layers of society. Those in the area of public policy will pay greater heed to short-term demands and create unilateral initiatives that bypass the formal rules through illegal or semi-legal activities. Thus, IPHC should not be viewed as a specific, isolated phenomenon, but as a part of broader processes that occur in society.
AP in Israel
Israeli society and political culture were shaped mostly under the British Mandate in Palestine from 1917 to 1948. As explained elsewhere (Mizrahi and Meydani, Reference Mizrahi and Meydani2003), the Jewish community in Palestine under the British Mandate had a relatively large measure of autonomy in managing its own affairs in most fields of life (Horowitz and Lissak, Reference Horowitz and Lissak1978, Reference Horowitz and Lissak1989; Arian, Reference Arian1998; Sprinzak, Reference Sprinzak1999; Migdal, 2002). The Jewish leadership, elected via a relatively independent political system, created its own organizations, separate from those of both the British authorities and the Arab community, to accelerate economic development, to provide public services, such as health, education and welfare, and to develop infrastructure, such as electricity, roads, water supply and building construction. Thus, the idea that the Jewish community should not trust others and had to create its own institutions and organizations gradually became a building block of the Zionist ethos. At the same time, facing significant threats from the Arab population and a British ban on widespread Jewish immigration, as well as the aspiration to expand Jewish settlement in Palestine, the Jewish leadership gradually built illegal para-military forces that had three main goals: fighting the Arab para-military forces, organizing illegal Jewish immigration and establishing and defending illegal settlements. These channels of activity were not only ‘alternative,’ but also illegal as far as British mandatory law was concerned. The political culture passed down to generations of Israelis included not only Improvisation as a dominant characterize of the Israeli public administration (Sharkansky and Zalmanovitch, Reference Sharkansky and Zalmanovitch1999), but also the idea that acting via unilateral initiatives that might skirt the letter of the law, and sometimes even operate outside formal regulatory structures, is not only permitted, but actually serves national goals. To a large extent, this became the modus operandi of Israeli society (Migdal, Reference Migdal1989; Lehman-Wilzig, Reference Lehman-Wilzig1992; Sprinzak, Reference Sprinzak1999).
Owing to a high level of centralization, the Jewish, and later the Israeli, institutional setting enabled politicians to repress similar initiatives directed towards the Jewish, or Israeli, system itself (Horowitz and Lissak, Reference Horowitz and Lissak1989; Aharoni, Reference Aharoni1998; Sprinzak, Reference Sprinzak1999). Yet, as explained elsewhere, in the 1970s and 1980s the central systems consistently failed to respond to the demand for public services (Mizrahi and Meydani, Reference Mizrahi and Meydani2003; Ben-Porat and Mizrahi, Reference Ben-Porat and Mizrahi2005). Faced with a situation that they interpreted as blocked influence channels, significant groups in Israeli society turned back to a problem-solving approach they knew well – unilateral initiatives and AP.
Specifically, during the 1980s and 1990s, many groups and individuals in Israeli society employed non-institutionalized initiatives to create alternatives, often illegal or extra-legal, to governmental services. The 1980s were characterized by a significant growth in the black-market economy – particularly the illegal trade in foreign currency (Bruno, Reference Bruno1993), ‘grey-market medicine’ – the semi-legal, private supply of health services using public facilities (Chernichovsky, Reference Chernichovsky1991), ‘grey-market education’ – the employment of privately paid teachers and the evolution of independent private schools (Yogev, Reference Yogev1999), and pirate cable television – all of which were alternatives to inadequate governmental services (Lehman-Wilzig, Reference Lehman-Wilzig1992). These processes intensified during the 1990s and the 2000s (Mizrahi et al., Reference Mizrahi, Vigoda-Gadot and Cohen2009, Reference Mizrahi, Vigoda-Gadot and Cohen2010), when unilateral initiatives and AP were expanded to other policy areas such as internal security (Zinger, Reference Zinger2004), social welfare (Gidron et al., Reference Gidron, Bar and Katz2003) and even the policy towards the Arab–Israeli conflict (Ben-Porat and Mizrahi, Reference Ben-Porat and Mizrahi2005). Indeed, during the 1990s, it became clear that, for the most part, only initiatives of this kind could help people access the services they needed (Mizrahi and Meydani, Reference Mizrahi and Meydani2003). Furthermore, the Israeli government responded positively to these initiatives by changing its policies in the direction demanded by the groups. In this process, the legislative and the executive branches of government were weakened, while the Supreme Court, which enjoyed public legitimacy and trust, gained considerable strength (Mizrahi and Meydani, Reference Mizrahi and Meydani2003). As government financing shrank, the prevalence of AP in Israeli society and the learning processes the society had undergone also encouraged the evolution of quasi-exit strategies and AP in the area of health care.
Summary and discussion
IPHC is a worldwide practice that has been the subject of numerous studies. Its varied configurations and characteristics make it difficult to define. Its equation with corruption is inaccurate, because while the phenomenon is often considered illegal or extra-legal, in some periods and places IPHC are legally permitted. Furthermore, in various places IPHC are entirely formalized, as they are reported and registered by the legal authorities.
The assessment of the phenomenon is very difficult to make as well. Even if the phenomenon is not legally prohibited, it is usually done secretly between the person who pays and the one who supplies services. Hence, it is also very difficult to collect data about payments. Initial efforts were begun in the early 90s to collect data through questionnaires, a practice that has been continued in reiterative and comprehensive surveys, in interviews and surveys that concentrate exclusively on this phenomenon as well as through focus groups.
The article discussed IPHC’ advantages and problems. I demonstrated that IPHC also has some advantages. In most cases, however, these payments proved to cause significant problems related both to efficiency and equity. These payments can cause patients to forgo or delay care, sell assets to seek care, or lose faith in the health system. It also might reduce the efficiency of the healthcare system because suppliers of healthcare services will pay the greatest attention to those who pay them extra and undermine the goals and applications of universal health care. IPHC can also detrimentally affect the quality of clinical care and the treatment received. The existence of the phenomena in public facilities can also create distortions in health financing systems, draining revenue needed to support public sector goals and activities. IPHC also impede the efficiency of various regulatory mechanisms such as medical insurance. The existence of the phenomenon may undermine the public's trust in healthcare suppliers.
IPHC also proved to be a potential barrier against access to health services, particularly for the poorest groups in society. Thus, poor people will be deprived of quality services and the gaps between the upper classes and the lower classes will increase. The principles of justice, equality and mutual assistance are violated when healthcare services are given only to the well-to-do who can violate the law. IPHC may hurt not only the lower class, but the middle class as well.
However, this article claimed that IPHC not only can threaten values of efficiency and equity, it also can challenge democratic and participation values. The article suggested considering IPHC within a broader conceptual framework built upon studies in public policy. Specifically, it suggested viewing IPHC as an integral part of the patterns of political behavior of a given society. This behavior bypasses formal institutions in favor of illegal or semi-legal means of acquiring desired public goods and services. Such behavior is engaged by citizens who are dissatisfied with the quality and/or quality of public goods and services and believe that the political structure is so paralyzed that they are powerless to effectively change the situation. This behavior, which is described as AP, has been identified through an examination of the political and cultural structure in Israel. AP slowly and silently pervades all of the actors, sectors and areas of public policy in Israel.
Although there are certain difficulties with using AP as an explanation for all IPHC worldwide, this explanation does provide us with a much broader perspective on the phenomenon and indicates the diffusion of multi-cultural behavior patterns to other areas of public policy as well. Moreover, it also improves our understanding regarding the structural conditions that may lead societies in both developed and developing countries to apply this kind of mechanism. Wherever the existing political culture sanctions the supply of public goods and services through the black and gray market, one should expect the phenomenon of IPHC as black and grey payments. Furthermore, it is reasonable to assume that in societies that lack strong institutions that enforce legal behavior and a participatory political culture based on transparency, integrity, liability, responsiveness, accountability and credibility, IPHC and similar phenomena will appear in other areas of policy, such as education, social security, housing and more. Additional research will focus on the existence of AP in other countries and will help us determine the interplay between AP and other aspects of healthcare policies.
It is reasonable to assume that IPHC would exist in Israel even if they did not have their special brand of AP. Indeed, as the article reviews, the first documented incidence of ‘black’ IPHC dates back to 1919, long before the establishment of the State of Israel. However, the diffusing processes of AP to most players, sectors and areas of public policy in Israel is what makes the difference between ‘isolated’ phenomenon of IPHC and AP. Thus, weak formal institutions are slowly surrendering to dominant informal institutions (i.e. the given political culture). Thus, as suggested elsewhere (Cohen and Mizrahi, Reference Cohen and Mizrahi2010) it seems that Israeli decision-makers often find it very difficult to fight such phenomena, especially in systems which are in continuous crisis. Under such circumstances, Israeli politicians often attempt to control the system by institutionalizing some of the illegal activities. In other cases, when the phenomenon seems as a direct threat on the state monopoly, it fights it. This is evident in the Israel's opposition to informal channels of supplying public services by the radical Islam among Israeli Arabs.
What other countries can learn from this experience? Does the current world financial crisis create conditions in Western countries that would be conducive to more AP in general, and in particular, to phenomena like IPHC? Tentatively, it seems that the answer will be no. However, AP is strongly correlated with the strength of given formal institutions in those countries and the levels of their governability. Countries with strong institutions enforcing effective regulations against such phenomena, will probably suffer from it less than others.
Some may argue that normatively, AP is not necessarily negative; it may strengthen political participation, increase citizen's involvement in public policy and the ‘civil society’ and serve as a ‘safety valve’ in a complex world. However, as the article explains, AP is not an additional pattern of political participation in a democratic system, but a threat to stability and to the democratic system and values. Thus, citizens internalize illegal and extra-legal behaviors or attitudes that in essence bypass the existing mechanisms of social participation and social norms. In the long term, this may have destructive economic and political outcomes for any society.
Acknowledgement
I am grateful for the comments and suggestions of Prof. Shlomo Mizrahi from Ben-Gurion University of the Negev, Israel, Prof. John Gal from the Hebrew University, Israel, Prof. David Chinitz from the Hebrew University, Israel and Ms. Naama Ende on the original paper. I remain responsible for any errors of fact or interpretation in my analysis. This project was supported in part by the Israel National Institute for Health Policy and Health Services Research (NIHP) and the Rothschild Foundation (Yad Hanadiv).

