The 2012 Iranian earthquakes took place in the cities of Ahar and Varzqan in East Azerbaijan province on August 11, 2012, at 4:53 pm Tehran time. Twin earthquakes (6.4 and 6.3 on the Richter scale) stuck northwest Iran 11 minutes apart. The earthquakes were strong enough to destroy more than 200 villages.Reference Golzari and Ghabili¹ Unfortunately, official buildings and medical centers were also destroyed.Reference Ghabili, Golzari, Salehpour and Khalili²

Official rescue operations and volunteer assistance were initiated soon after the disastrous events. Although people were eager to assist their injured compatriots, volunteer rescue operations were not effective enough to save injured people.Reference Ghabili, Golzari, Salehpour and Khalili² Many injured people were transferred to Tabriz, the capital city of Eastern Azerbaijan province to receive medical care.

Despite volunteers’ activities, there were a number of flaws in people's collaborations. First, they did not have enough knowledge about the type of collaborations that could be effective. It seemed that people were unaware of proving purposeful assistance and managing the disaster. Second, a huge mass of people were eager to go to the earthquake region; this led to a traffic jam in the roads connecting the damaged cities. Consequently, official assistance resources were stuck in heavy lines of cars. Third, people were unable to recruit effective resources because of communication difficulties. For example, according to Ghabili et al,Reference Ghabili, Golzari, Salehpour and Khalili² telecommunications following the earthquakes were disrupted due to telephone network traffic overloading.

In response to experience from these disastrous events, educational plans should be established to further prepare people regarding probable future earthquakes. In addition, volunteers should be educated to provide the most efficient care to the most injured people.