Given our national obsession with efficiency, time management, and resource allocation, it is astounding that political scientists have not recently examined the organizational structure of congressional offices.1
1. There are some recent exceptions. See Hammond 1996; Herrnson 1994; DeGregorio 1995; Romzek and Utter 1997; and Whiteman 1995. Older classics include Malbin 1980 and Fox and Hammond 1977.
2. Office of Personnel Management, November 2005 employment estimates; see http://opm.gov/feddata/html/2005/november/table2.asp.
For the most part, the individuality of congressional offices makes sense. Each member or senator has unique views about representation, legislative priorities, future political aspirations, and the role of staff. Nonetheless, there is room in Congress for a wider sharing of “best practices” that could improve the organizational management found in its personal offices. By good fortune, I happened to stumble across such an example in Senator Joe Lieberman's (D-CT) office.
Many Senate offices (although not all, by a long shot) take advantage of the various fellowship programs available on the Hill. Some offices even make room for numerous fellows on an annual basis. What makes Senator Lieberman's office noteworthy is that the entire legislative team is organized with fellows in mind. In most offices, it is commonplace for a fellow to either assume the duties of a vacancy or work with a permanent staffer on a particular policy issue. Other offices may hire a fellow to fulfill a specific timely need, such as bringing on a health policy expert for avian flu research.
Instead of viewing fellows as gratis legislative assistants who fill policy gaps, Senator Lieberman's office organization revolves around six “policy teams” that consist of one or two fellows and one permanent legislative assistant. Every year, each policy team works to develop a legislative proposal for the senator in January. The oral and written presentation of the year's legislative goals facilitates a long-term planning mechanism for policy achievement. Although the permanent member of the senator's staff is the “team leader,” the entire group meets regularly with the legislative director, the chief of staff, and the senator to discuss relevant policy strategies and ideas. In practice, there is minimal hierarchy within the policy teams. Fellows are treated as equal members of the legislative staff, and are encouraged to hit the ground running with the legislative planning session that punctuates the start of the year.
Long-serving staff members agree that this novel approach can be attributed to Bill Bonvillian, who served as Senator Lieberman's legislative director for 17 years. Bonvillian describes the formation of the fellows program in Senator Lieberman's office as fortuitous. Soon after Lieberman joined the Senate in 1989, a prospective fellow schooled in environmental policy unexpectedly walked into Lieberman's new office and offered his services. Bonvillian decided to give it a try, and soon realized there was an untapped reservoir of knowledge available to Senate offices. He proceeded to hire more fellows from a wide range of congressionally approved programs, and gradually developed the organizational structure that now defines the office.3
3. Besides APSA's Congressional Fellowship, there are numerous other programs that support fellows in the House and Senate, including the AAAS (American Association for the Advancement of Science), the Fulbright program, the Pierson Fellowship in the State Department, the Robert Wood Johnson Foundation Health Policy Fellows (part of each APSA Congressional Fellowship class), the Congressional Black Caucus Foundation Fellowship Program, the American Psychological Association Fellowship, the American Sociological Association Fellowship, the Carl Albert Center Fellowship (also part of the annual APSA Congressional Fellowship class), the Brookings Institution Legislative Fellowship Program, the Governmental Affairs Institute Fellowship Program, and the Albert Einstein Distinguished Educator Program.
What Makes It Work
After several interviews with senior staffers, I began to understand why the considerable reliance on fellows works well in Senator Lieberman's office, but hasn't been widely adopted in the Senate. The first reason is that an office's organization must reflect the senator's own goals and preferences. Senator Lieberman has an ambitious policy agenda and views his role as a senator primarily through that lens. To this end, Lieberman's chief of staff explained the senator is “always trying to get the very best brains to work on issues.”4
4. Interview, Clarine Nardi Riddle, April 11, 2006.
5. Interview, Bill Bonvillian, March 31, 2006.
6. Interview, Joe Goffman, April 23, 2006.
7. Interview, Senator Joe Lieberman, May 24, 2006.
The bottom line is tight resources. The total amount of financial support available to a senator is the sum of two personnel allowances (administrative and legislative) and an office expense allowance. In 2006, the total of these three allowances varied from $2.5 million to $4.1 million, depending on distance from Washington, D.C. to the home state and the state's population.8
8. Paul E. Dwyer, CRS Report, “Congressional Salaries and Allowances,” 6.
9. Interview, Senator Lieberman.
10. Interview, Fred Downey, May 24, 2006.
The annual infusion of fellows also contributes its own distinct policy advantages. Goffman described Lieberman as a “compulsive innovator.” To think about policy problems in that way requires both “experienced legislative assistants” and “fellows who are on the cutting edge.”11
11. Interview, Joe Goffman.
12. Interview, Senator Lieberman.
Another factor that enables Lieberman's judicious use of fellows is the office architecture. The way in which a congressional office is laid out may seem insignificant, but the design of a senator's allocated space can actually preclude the addition of fellows. Bonvillian commented, “If you don't design a space for fellows, you won't have fellows. This is a challenge because space is a premium on the Hill.”13
13. Interview, Bill Bonvillian.
14. Interview, Lynn Baker, April 28, 2006.
Almost immediately, the policy teams became more integrated. According to Goffman, the new office layout actually benefited the permanent legislative assistants because the heightened integration of the policy teams enabled greater efficiency, better communications, and ultimately more policy achievements for the senator. The placement of a fellow within a particular office space is usually a reliable indicator of how the fellow will be utilized. If fellows are given a small workspace near interns or legislative correspondents, it only makes sense that they will assume the work duties of those who surround them. On the other hand, if they are given a permanent workspace, complete with a television for viewing the floor and committee hearings on C-SPAN, filing space, and bookshelves, the fellows will naturally assume the responsibilities of a legislative assistant. Offices hoping to attract several fellows annually must create an office configuration that accommodates this need.
Finally, the characteristics of the state represented can also impact staffing structure. At 34.6%, Connecticut ranks third nationally in the percentage of state residents (25 years of age and older) who have a bachelor's degree.15
15. U.S. Census 2004 American Community Survey; see http://factfinder.census.gov.
16. Interview, Joe Goffman.
Disseminating the Fellow Model
There are two main problems with trying to replicate Lieberman's staff organization in other Senate offices. First and foremost, the specific variables I described may shake out differently in other offices, thus discouraging a senator from adopting the “Lieberman legislative model.” The other significant impediment is that senior Senate staffers simply may have no programmatic way to learn about what works organizationally in other offices. Although general management and administrative advice is available to Senate offices, Bonvillian confessed that in his entire career as a legislative director, he never “talked to anyone about the dynamics of how to organize a legislative staff because we were following such a different model.”17
17. Interview, Bill Bonvillian.
18. Interview, Clarine Nardi Riddle.
Biography
Colleen J. Shogan, the Steiger Fellow in the 2005–2006 class of APSA Congressional Fellows, currently works as a defense policy fellow in Senator Lieberman's office and is assistant professor of government and politics at George Mason University in Fairfax, Virginia. Before moving to Washington, D.C., she lived in New Haven, Connecticut for five years.
