Skip to main content Accessibility help
×
Hostname: page-component-74656f9884-j7cmm Total loading time: 0 Render date: 2026-11-06T01:21:36.608Z Has data issue: false hasContentIssue false

8 - The Use of AI by Banks in Financial Crime Risk Management

Published online by Cambridge University Press:  15 September 2026

Adam Abukari
Affiliation:
Coventry University
Athina Sachoulidou
Affiliation:
Aristotle University, Thessaloniki
Dimitrios Kafteranis
Affiliation:
Coventry University
Umut Turksen
Affiliation:
University of Exeter

Summary

Financial Crime Risk Management (FCRM) is one of the top priorities of senior managers in the banking industry. The use of AI tools, products and services by banks is on the rise. Using AI in FCRM is a natural progression in combating financial crime such as fraud detection. It also enables financial institutions such as banks to reduce costs as well as to improve customer satisfaction and their performance ratings with regulators, including the Financial Conduct Authority (FCA) and Competitions Market Authority (CMA). Current approaches to managing financial crime risk (FCR) may become outdated if banks do not align themselves with the opportunities that can be derived from the use of AI. AI already in use to combat fraud and other financial crimes in banks includes AI tools and products that have successfully mitigated against money laundering, blocked suspicious transactions and phishing emails, and managed sanctions risks, while strengthening Know Your Customer (KYC) processes. The use cases of AI within banks, such as pattern recognition and data analysis as well as machine learning for predictive analysis, are explored further in this chapter. Despite the risks and vulnerabilities associated with the use of AI to counter financial crime such as algorithmic bias and data privacy, financial institutions and their employees have increasingly continued to use it. The voices of bank employees on the use of AI in their banks in fostering its responsible use are, therefore, included in this study, using empirical data gathered from three United Kingdom (UK) high street banks. Harnessing AI’s power and promise responsibly will help in managing FCRs. This chapter, as such, offers novel ways in which stakeholders of banks can use the transformative power of AI in FCRM sustainably and responsibly, while promoting the principles of Fairness, Education, Accountability, and Transparency (FEAT).

Information

Save book to Kindle

To save this book to your Kindle, first ensure no-reply@cambridge.org is added to your Approved Personal Document E-mail List under your Personal Document Settings on the Manage Your Content and Devices page of your Amazon account. Then enter the ‘name’ part of your Kindle email address below. Find out more about saving to your Kindle.

Note you can select to save to either the @free.kindle.com or @kindle.com variations. ‘@free.kindle.com’ emails are free but can only be saved to your device when it is connected to wi-fi. ‘@kindle.com’ emails can be delivered even when you are not connected to wi-fi, but note that service fees apply.

Find out more about the Kindle Personal Document Service.

Available formats
×

Save book to Dropbox

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Dropbox.

Available formats
×

Save book to Google Drive

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Google Drive.

Available formats
×