The DEIA Learning System Framework (Fig. 1)

Fig. 1.

CTSA DEIA Learning Health System Framework.

Through a series of monthly meetings, emails, discussions, and phone calls, we organically developed a transformational DEIA framework (Table 2). Given the complexities of DEIA, and the fact that advancing DEIA has yet to be understood collectively in CTS, the initial step in developing the framework was agreement on five guiding principles to help drive DEIA efforts. These would allow the Hubs to be centered in a standard manner for gaining a greater understanding of DEIA and to normalize approaches to be shared across the consortium. These include:

1. 1. Accountable – Collective learning within and across Hubs must take place to advance DEIA across the CTSA consortium. Reporting to and sharing regularly with diverse stakeholders is necessary to determine individual and collective progress.

2. 2. Feasible – Addressing DEIA strategies and tactics that can be readily defined, conducted, measured, and reported by all of the CTSA Program Hubs within a short-time frame.

3. 3. Flexible – The ability of the CTSA Program Hubs to adapt to infrastructural changes is necessary to institutionally promote DEIA that support improvement in translational science.

4. 4. Meaningful – Conducting DEIA strategies and tactics that are deemed important to those traditionally underrepresented in the Academy and in local communities.

5. 5. Equitable – Fostering an environment at the CTSA Program Hubs and within the CTSA Program consortium where voices and opinions from an expanded stakeholder community are heard when designing and implementing DEIA strategies and tactics.

Table 2.

Glossary of diversity, equity, inclusion, and accessibility (DEIA)

The next step in developing the framework was agreement on focus areas for the CTSA consortium, which would drive recommendations for action. Based on the goals and strategies from the Fall 2020 CTSA meeting [Reference Boulware, Corbie and Aguilar-Gaxiola14], the TF developed the following four DEIA focus areas:

1. 1. Institutional – The CTSA Program, Hub-specific institutional policies, and within-institutional relationships.

2. 2. Programmatic – Hub-specific training programs and initiatives.

3. 3. Community-Centered – Interrelatedness of community engagement and efforts to end health disparities in communities of greatest need.

4. 4. Social/Cultural/Environmental – Work environment and social spaces and situations where biases and microaggressions are embedded in day-to-day activities.

Guided by these principles and focus areas and also inspired by learning health system frameworks [8–Reference Rutter11], the TF then developed the DEIA Action Cycle. This iterative component of the framework has seven stages aimed at achieving DEIA progress. The first stage is general recommendations and suggestions for addressing DEIA generated within the CTSA Hub in whatever format is deemed suitable by each Hub. The second stage is identifying objectives that the Hub intends to implement to advance its work. These should be SMART objectives (Specific, Measurable, Achievable, Relevant, Time-bound) [Reference Doran21,Reference Drucker22] and may be at multiple levels within the Hub, as well as influenced by institutional policies and procedures. Hubs should then prioritize parallel approaches balancing both short- versus long-term objectives. This entails critically reviewing what can be accomplished to demonstrate immediate progress alongside broader priorities that may require more complex infrastructural efforts. This balance is essential as focusing only on long-term priorities may miss the identification of the smaller wins through which Hubs can demonstrate rapid progress. Conversely, only focusing on short-term objectives may leave out critical longer-term strategies addressing complex infrastructural barriers.

Each Hub would then develop directed steps to meet its objectives. These steps would then be translated into actionable items including activities that can lead to recognizable outputs. Such items should also be mapped to promising practices, which eventually would be replicated and shared with other Hubs, individually and collectively. Evaluation involves assessing whether the goals and objectives were met, whether there were challenges, and identifying the lessons learned for the next iteration of recommendations and suggestions associated with the prior work conducted, thereby repeating the accountability cycle, and building on DEIA successes to create a sustainability culture. Central to each stage of the DEIA Action Cycle is that all steps need to be continuously responsive to communities and beneficiaries with input and consultation with such stakeholders at each step of the process. Whether through communication strategies, engagement, or infrastructure modifications, ensuring all activities are responsive to these vitally important stakeholders is a fundamental element of the framework.

The product of our efforts was the DEIA Learning System Framework which the TF proposes as a guide for the development of the recommendations and proposed actions by the Hubs and the consortium (Fig. 1). Regardless of the phase or readiness of the CTSA, each Hub can adopt this framework to be used at any level, whether with leadership or staff, or within the CTSA Hub and larger institution. Additionally, this DEIA learning system framework can be applicable, not only among CTSA Hubs, but also broadly across many different programs and centers.

DEIA Recommendations for CTSAs

Along with development of the framework, we also sought to identify an initial set of DEIA recommendations for each of the four focus areas. In August 2021, TF members were assigned to one of four ad hoc groups (each with 3–4 members). Each group was tasked with developing focus area-specific recommendations to help Hubs shift from performative to transformative approaches for advancing DEIA, in partnership with their affiliate institutions. To guide the small-group discussions, each ad hoc group referred to a set of four facilitating questions: 1) What focus area “ground truths” will be used to help build our DEIA framework? 2) What major concerns exist (if any) after review of the Fall 2020 CTSA Program summary report? 3) What may be missing from the recommendations?, and 4) What can be considered short- or long-term goals?

The initial recommendations by the ad hoc groups were reported to the larger TF and subsequently refined through additional input at monthly meetings and through online communications. Table 3 displays the recommendations for each of the four focus areas, including their descriptions and examples of activities for implementation. The institutional focus area includes recommendations that emphasize creating infrastructural strategies that promote meaningful opportunities for aligning DEIA program goals and leadership workforce development. The programmatic recommendations also address infrastructural change, with emphasis on DEIA capacity building through training environments for researchers and communities and more diverse, inclusive research teams.

Table 3.

Diversity, equity, inclusion, and acessability task force recommendations by focus area

The community-centered recommendations, like the programmatic ones, emphasize engagement with and support for communities. There is recognition of importance of study data that are representative of the area and are inclusive of community input and demographics in conducting research. For this recommendation, CTSA Hubs are encouraged to self-define a population-based geographic area that they primarily serve. While all CTSAs are engaged in research of broad applicability and impact, this geographic area is the one each Hub intends to primarily serve with respect to the communities it engages, the outreach it performs, and research it conducts.

The social, cultural, and environmental recommendations center on actionable ways to demonstrate the value of a diverse team of researchers, staff, community members, and partnering organizations when conducting work along the research continuum. These recommendations align with those in the institutional focus area. Examples for all of these recommendations are initial ways to operationalize efforts to improve structural approaches as well as human interaction that is diverse, equitable, and inclusive.

It is also understood that each CTSA is unique in its demographic service area, mission, operations, and needs. These factors will influence how each CTSA prioritizes and implements these recommendations. In addressing these focus areas, Hubs will have different DEIA capacities and levels of readiness unique to their CTSA environment. For instance, one Hub may prioritize building its continued capacity in community-centered DEIA, whereas another may seek to target institutional DEIA efforts, and another may choose to concentrate on social-environmental and programmatic DEIA activities. This will be determined by the CTSA Hub, its parent institution, its affiliate institutions (where applicable), and its partnering community organizations. However, it is the hope that all Hubs aspire to improve DEIA in various areas and share with the consortium promising practices, challenges, and lessons learned. By doing so, we can improve our infrastructures and foster more constructive environments to collectively improve and advance CTS across the research continuum.

DEIA Survey

Our third goal was to conduct an initial DEIA assessment designed to help us identify a baseline understanding of diversity across the CTSA Program consortium and within individual Hubs and affiliated partners and collaborators. Through an iterative process among TF members, we developed a diversity survey that each Hub is being asked to complete. If there are multiple institutions within the Hub, they can provide supplemental reports. The survey includes questions to assess: 1) demographic characteristics of the community served; 2) demographic diversity (e.g., race, ethnicity, gender, disability, age) of CTSA Program Hub leadership and staff; 3) characteristics of community engagement staff and activities; 4) infrastructure to support DEIA efforts (e.g., diversity/health equity office); 5) perceived representativeness of Hub staff and leadership relative to community; and 6) existence and use of a DEIA dashboard. CTSA Hubs will be asked to save their individual-level responses for their own internal review and understanding. Individual-level data will be de-identified and only disseminated at an aggregate level and cannot be used to compare Hubs. The hope is to ultimately develop a longitudinal series of assessments to help us better understand the state of DEIA across the CTSA Hubs.

Presentations and the TF’s 1-Year Progress

The framework and recommendations were shared with the CTSA Program National Steering Committee on November 30, 2021, and May 9, 2022. Information was also disseminated to the CTSA consortium through the CTSA listservs, in the monthly consortium newsletter (“The Ansible”), through a presentation by the TF at the CTSA consortium monthly Program Webinar, and through a presentation to the Evaluation Special Interest Group on April 19, 2022, prior to the Association for Clinical and Translational Science annual meeting. On April 18, 2022, the CTSA Steering Committee elevated the DEIA from a time-limited TF to an Enterprise Committee (EC). The CTSA ECs are long-term committees that function to advance the field of translational science through ongoing open discussions, project planning, and metric assessment. The DEIA is the fifth EC of the CTSA Program. The DEIA survey was also presented to the CTSA Program Steering Committee and modified based on their feedback. It was then approved for dissemination by the CTSA Program Steering Committee and distributed to hubs on July 8, 2022. Findings of the survey will be presented at the Fall 2022 CTSA Program meeting in November 2022, and subsequently disseminated for broad use.

Summary

There is increased national recognition that our health care and public health systems must change structurally if we are serious and intentional about turning the tide on historical, disparate health outcomes [Reference Bogard, Murry and Alexander25]. The COVID-19 pandemic revealed that this reckoning must include the transformation of healthcare’s institutional infrastructures, including care delivery, education, and research, that help perpetuate systemic health inequities. These include, but are not limited to, those experienced due to race, place, ethnicity, and gender [Reference Connor, Madhavan and Mokashi26–Reference Ramprasad, Qureshi, Lee and Jones29]. Central to achieving this goal are transformative efforts in support of DEIA. In this report, the CTSA DEIA EC puts forward a framework and set of recommendations for the CTSA consortium to collectively achieve our common goal of addressing DEIA. Recognizing that each Hub has unique characteristics and needs, to promote CTS that has a sustainable impact in DEIA, CTSA Hubs need to self-identify and address their own unique capacities. Also important is collaborating with the CTSA consortium to share and learn from promising practices to take collective, constructive action to improve DEIA and collectively improve how we conduct CTS. The survey findings will further inform DEIA efforts across the consortium and beyond.