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Words Matter

Published online by Cambridge University Press:  04 December 2025

Abstract

Language is a powerful tool in legal research, but its influence is often underestimated. From the diplomatic fallout of the Ems Dispatch, to the varied terminology used to describe a person bringing a claim, in this article Holly Mottram examines how subtle variations in terminology have significantly altered global events and have a day-to-day impact on legal research outcomes. Several practical strategies are proposed to enhance research accuracy– focused contextual questioning, taking time at the beginning of a research task for keyword planning, and careful usage of artificial intelligence (AI) to assist the process. Ultimately, this paper argues that legal information professionals must remain vigilant and intentional in their language use if they wish to meet the needs of the requestor, and that their practices should evolve and adapt to not only account for changes in language, but changes in technology. Words matter– not just in theory, but in every day legal research.

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General Features
Copyright
© The Author(s), 2025. Published by British and Irish Association of Law Librarians