Survey results

Of the 41 responding hospitals, 39 (95%) quantified total time for ASP. Among them, 11 hospitals (28%) reported decreased time compared to 3 (8%) that reported increased time during the pandemic compared with the prepandemic era. Of the 26 hospitals with physician ASP leaders, 25 (96%) quantified physician leader time for ASP. Among them, 6 hospitals (24%) reported decreased time and 4 hospitals (16%) reported increased time as a result of the pandemic. Of the 27 hospitals with pharmacist ASP leaders, 18 (67%) quantified pharmacist leader time for ASP. Among these, 9 hospitals (50%) reported decreased time and 2 hospitals (11%) reported increased time during the pandemic.

Of 28 programs conducting PAF prior to the pandemic, 5 (18%) temporarily stopped, 1 (4.2%) stopped and had not restarted, 4 (14%) did PAF on fewer days during the pandemic, and 4 (14%) did PAF on fewer patients during the pandemic (Fig. 1). In total, 17 programs (46%) had at least 1 of these negative effects. No hospitals reported performing PAF on more patients or more days during the pandemic. Of the 24 programs implementing handshake stewardship prior to the pandemic (PAF with in-person recommendations), 8 programs (33%) temporarily stopped handshake stewardship and 2 additional programs (8.3%) stopped and had not restarted handshake stewardship at the time of survey completion. Overall, 17 PAF programs (61%) reported at least 1 negative effect of the pandemic when stopping handshake stewardship was included. The 14 prior-authorization programs were similarly evaluated and minimally affected; only 1 program temporarily stopped their prior authorization protocol.

Fig. 1.

Effects of the COVID-19 pandemic on prospective audit and feedback. Any negative effect refers to any temporary or permanent stop of PAF or use on fewer patients or fewer days. Any negative effect including HSS refers to any of the previous negative effects plus hospitals stopping handshake stewardship (temporarily or permanently). Note. HSS, handshake stewardship; PAF, prospective audit and feedback.

Interview results

In total, 24 ASPs were interviewed, and themes were stratified by negative and positive effects of the pandemic on stewardship. The impact of the COVID-19 pandemic on ASPs across Colorado was overwhelmingly negative. Overall, 20 interviews (83%) included a negative theme, compared to only 4 (16.7%) interviews mentioning positive themes. The most common negative themes included interpersonal challenges, decreased time and personnel, and decreased rigor and progress of ASPs (Table 1).

Table 1.

Summary of the Negative Effects of COVID on ASPs with Supporting Quotations—Colorado Hospitals, October 2020–May 2021

Interpersonal challenges. Changes to communication structures during the pandemic were discussed in 12 interviews (50%). An increased reliance on online chat functions and telecommunication was noted in 8 interviews (33%), and cessation of in-person communication was reported in 7 interviews (29%). The shift away from in-person communication was not seen as productive for ASPs; it compromised interpersonal communication and working relationships among ASP members. Handshake stewardship efforts were especially disrupted with transition from in-person to remote rounding. Burnout and anxiety were mentioned in 3 interviews (13%), including frustration with community perceptions of the pandemic.

Decreased time and personnel. Decreased time for ASP due to COVID-19–related activities was discussed in 18 interviews (75%). Moreover, 14 interviewees (58%) described role conflict in their program, being “forced to wear multiple hats,” as stewardship was neglected in favor of COVID-19–related activities, including COVID patient management, therapeutics, vaccine clinics, infection control procedures, and staying up-to-date with new developments. Moreover, 8 interviewees (33%) mentioned that employee turnover related to the pandemic negatively affected stewardship. Budget cuts and increased hospital census was discussed in 4 interviews (17%).

Decreased rigor and progress of ASP. ASP teams were often unable to round as effectively during the pandemic compared to prior according to 7 interviews (29%), and handshake stewardship, a keystone of many effective stewardship programs, ^{Reference Searns, Williams and MacBrayne8} was disrupted by the shift to remote communication, according to 2 interviews (8.3%). Additionally, COVID-19–related antibiotic dilemmas were common, including perceived increases in broad-spectrum antibiotic use in 4 interviews (17%) and difficulties navigating the treatment of SARS-CoV-2 and the role of antibiotics in 3 interviews (13%). Negative impacts on tracking and reporting antibiotic use were described in 7 interviews (29%), primarily related to a lack of time available. A sense of programmatic stagnation was discussed in 13 interviews (54%), again largely related to scarcity of time allocated to ASP. Such stagnation was accompanied by fewer ASP meetings in 5 interviews (21%) and was compounded by weakened relations between ASP providers, which was mentioned in 4 interviews (17%). These interviewees also mentioned that relationships were weakened by the shift to online communication and by stress and burnout. Finally, 2 interviewees (8.3%) discussed an inability to further their ASPs through education.

Positive themes. Although they were the exception, positive effects of the pandemic on ASPs were reported. Most notably, 3 programs (12.5%) noted stronger connections and resource sharing with public health officials and regional hospitals (eg, consultations, incorporating data from outside the facility, and resource sharing).