I. Introduction
Cloud services have become part of the ordinary infrastructure of European economic and administrative life. European Union (EU) enterprise cloud uptake rose from 34% in 2021 to 46.7% in 2025, against the EU’s Digital Decade target of 75% by 2030.Footnote 1 This expansion takes place in a market marked by cloud provider concentration and structural dependence. The European Commission has identified cloud as part of Europe’s technological dependence problem, noting that three large United States-based cloud service providers hold more than 70% of the EU cloud market and that the share of EU providers fell from 29% in 2017 to 15% in 2022.Footnote 2 As cloud use expands under these conditions, EU law increasingly treats switching, portability and exit rights as instruments for reducing dependence.Footnote 3
These instruments make departure legally credible while leaving open what happens afterwards. A cloud customer may hold a binding right to leave a cloud provider and still lack an executable basis for continuing the service elsewhere. Ending the relationship and transferring data or digital assets differ from making applications, configurations, security arrangements and service functionality work in another environment. This second task is the migration problem, understood here as the reconstitution of a working cloud service after exit. The legal puzzle concerns how law allocates responsibility for the conditions on which migration depends. This gives rise to the article’s inquiry: why, under EU law, can a binding right to exit a cloud service provider leave the customer unable to migrate?
Existing scholarship has made Europe’s cloud dependence visible from several directions. Cloud sovereignty and digital political economy scholarship explains dependence through strategic autonomy, infrastructural power and provider concentration.Footnote 4 Financial regulation studies examine cloud concentration as a source of operational and potentially systemic risk.Footnote 5 Private law research on cloud contracts addresses technical lock-in alongside contractual allocation, control, security and risk.Footnote 6 Data Act scholarship comes closest to the legal problem examined here, analysing cloud switching and interoperability, service-type classification, standardisation, and the difficulty of applying equivalence duties to dynamic and differentiated cloud services.Footnote 7 These literatures identify the principal sources of cloud dependence and the difficulties of governing them. They have paid less attention to how different legal regimes allocate responsibility across departure, switching and operational continuity when provider-side portability duties may themselves have defensible limits.
This article examines the allocation directly. It contends that a binding right to exit can leave the customer unable to migrate because departure and service reconstruction depend on different conditions and are allocated across different actors and regulatory techniques. The explanation therefore lies in this allocation of responsibility rather than simply in the absence of stronger portability duties. Provider-side switching rules can make departure legally robust while bounding the departing provider’s responsibility where reconstruction also depends on the customer, the destination environment, differentiated functionality or technical conditions beyond its control.Footnote 8 Migration difficulty alone provides an insufficient basis for extending the departing provider’s responsibility to the reconstruction outcome.
The analysis focuses on EU financial law, where this allocation is structured through two intersecting regimes. The Data Act supplies the horizontal switching regime for customers of data processing services,Footnote 9 while the Digital Operational Resilience Act (DORA) governs financial entities’ management of information and communication technology (ICT) third-party dependence, including preparation for exit from arrangements supporting critical or important functions.Footnote 10 Within finance, DORA places cloud reliance within digital operational resilience, with continuity of critical or important functions itself a legal and supervisory concern. The two regimes also rest on distinct regulatory rationales. Data Act switching rules respond partly to limits of private ordering: integration can raise switching costs, future migratability can be costly to verify, and voluntary arrangements had proved insufficient to remove baseline switching obstacles reliably.Footnote 11 DORA adds a prudential rationale because privately chosen exit optionality may fall short of the continuity preparedness required for critical or important functions, particularly where common ICT dependencies create correlated exposure.Footnote 12 The article uses doctrinal legal analysis of these regulations, their implementing measures and supervisory evidence. Adjacent regimes addressing other dimensions of cloud dependence remain outside the article’s core inquiry.Footnote 13
The article contributes a legal design account of how responsibility is distributed across cloud exit. It shifts the unit of analysis from portability duties in isolation to the allocation of responsibility across instruments for the conditions of migration and continuity. The analysis incorporates proportionality concerns about the burdens expansive equivalence obligations may impose on dynamic and differentiated cloud services.Footnote 14 It applies instrument reach as an analytical lens for distinguishing the actor, dependency and outcome governed by different legal duties, and for identifying where responsibility for residual dependence lies when an obligation reaches only part of the operational problem.
The broader implication concerns regulatory architectures in which responsibility for a single operational outcome is distributed across duties with different objects and addressees. Proportionality may justify limits on obligations imposed on one actor while residual risk is governed elsewhere. The legal significance of compliance depends on what each duty is capable of evidencing. Compliance with switching duties can establish that the provider-side conditions governing departure have been satisfied. DORA’s exit-planning requirements raise a different evidentiary question: whether the financial entity’s preparations substantiate a credible, feasible and sufficiently tested path for reconstituting and continuing the regulated function after exit. In EU financial law, this evidentiary relationship connects the Data Act’s bounded switching regime with DORA’s continuity objective. The regulatory challenge is to assess each form of compliance according to the operational outcome it can substantiate, without treating completion of one regulatory task as proof of another.
The article proceeds as follows. Section II develops instrument reach and explains why proportionate ex ante intervention can be justified while provider-side portability remains bounded, distinguishing the switching rationale from the additional prudential rationale for financial sector resilience. Section III applies this framework to EU financial law, examining DORA’s entity-side resilience obligations, the Data Act’s provider-side switching regime and Article 30’s differentiated treatment of migration conditions. Section IV draws the regulatory consequence by arguing that DORA’s existing exit-planning requirements should substantiate a credible, workable and sufficiently tested path for reconstituting and continuing the regulated function after exit.
II. Cloud exit and instrument reach
Exit rights discipline dependence by making departure from a relationship legally credible.Footnote 15 In cloud services, however, the legal capacity to leave and the operational capacity to continue elsewhere are distinct. A customer able to terminate a provider relationship gains a protected outside option, but its practical value depends on what must be transferred, replaced or reconstructed before the service can operate elsewhere. The question concerns both the legal strength of an exit duty and the part of the underlying dependence it governs.
Instrument reach describes the part of an underlying dependence governed through a legal mechanism, with attention to its addressee, object and required outcome. Legal instruments differ in what they require, from whom and through which institutional setting; their effectiveness depends partly on the fit between regulatory technique and the problem being governed.Footnote 16 An instrument may govern termination, switching charges, provider cooperation, technical transfer or the service outcome after switching, and may operate through a customer-held entitlement, a provider obligation or supervisory oversight. These mechanisms can shape the practical value of exit across different parts of dependence. Assessing an instrument’s reach requires attention to regulatory fit, with broader intervention carrying no presumption of superiority. Extending an obligation to conditions outside the regulated actor’s control can be difficult to specify and justify. The relevant question is which part of dependence an instrument can appropriately govern and how responsibility for what remains is allocated.
Cloud architecture makes this distinction consequential. Standards, interfaces, system configuration and technical design can structure the practical possibilities of switching alongside the legal terms governing exit.Footnote 17 Portability scholarship similarly establishes that a legally protected transfer has limited practical value if what is transferred cannot be effectively used in the receiving environment.Footnote 18 Cloud migration extends the problem beyond transfer. Dependence may arise not only from contractual terms, charges and accumulated investment, but also from provider-specific interfaces, managed services, customised applications, configuration and the skills needed to operate them. Migration can consequently involve adaptation, re-engineering and architectural change, including modification or reconstruction of applications for the destination environment.Footnote 19 The relevant distinction cuts across cloud service layers, since infrastructure services can also generate lock-in. It separates dependencies addressed through departure and transfer duties from those embedded in the conditions required for the service to operate elsewhere.
Technical integration can change the economic value of the exit option over time. The effective outside option available at initial contracting can deteriorate over the course of a cloud relationship. The UK Competition and Markets Authority (CMA) found that longer use can deepen integration into the hosting cloud and that switching costs vary with source-destination compatibility, workload architecture, data, continuity requirements and available skills. Cloud adoption can require investment in organisational change, complementary services, business-process adaptation, skills, monitoring and contract management.Footnote 20 Provider specificity may nevertheless reflect a rational trade-off, with customers accepting weaker future portability in return for differentiated or customised functionality.Footnote 21 An initially competitive procurement can be followed by a more costly exit once workloads and operations have adapted to the chosen environment.Footnote 22
Future migratability is only partly foreseeable and can be costly to verify when the relationship begins. Contract terms can specify notice, data-return formats, assistance, charges and other exit conditions. Future workload architecture, destination compatibility, accumulated integrations and reconstruction effort remain partly unsettled at contracting. The CMA found that newer cloud customers may struggle to understand the technical requirements of switching. Concrete obstacles can remain difficult to identify until migration becomes an active exercise; extensive recoding was among the concerns identified once those obstacles were examined more closely.Footnote 23 Earlier European Commission-commissioned research likewise found migration difficulty to depend on service type, application and data architecture, interfaces, service requirements and customer capability. The study concluded that large organisations could generally overcome such difficulties, although at a cost.Footnote 24 The evidence supports a narrower diagnosis of incomplete foresight and costly verification rather than a general provider-customer information asymmetry.
In market-failure terms, the intervention case rests on more specific frictions than technical dependence or vendor lock-in alone. Integration can weaken competitive discipline after contracting by raising the cost of the customer’s outside option;Footnote 25 important aspects of future migratability can be costly to verify; and provider incentives to remove switching frictions may be insufficient or mixed. The CMA found providers’ incentives to facilitate switching and the use of multiple cloud providers to be mixed, since portability may attract new customers while also strengthening the bargaining position of existing ones.Footnote 26 Concentration can amplify these conditions where credible substitutes are limited, but concentration alone does not establish a switching failure. A customer’s choice of a less portable architecture likewise provides no basis, by itself, for inferring inefficient underinvestment. The case for provider-side intervention is strongest where private ordering leaves unresolved contractual, economic, procedural or avoidable technical barriers substantially within the source provider’s control.
The Data Act’s preparatory record reflects this limited rationale. Its impact assessment identified contractual, economic and technical obstacles to switching and recorded very limited uptake of the voluntary cloud switching codes, which were largely confined to pre-contractual transparency and did little to address technical and economic hurdles. The European Commission considered those problems likely to persist absent intervention but selected binding minimum framework conditions rather than the more prescriptive option of generally applicable technical interoperability requirements.Footnote 27 The European Commission study had likewise identified weaknesses in voluntary approaches. It found that sophisticated organisations could usually overcome portability problems at a cost and recorded concerns that poorly bounded portability duties could impose substantial compliance burdens and impede innovation.Footnote 28 The rationale for ex ante switching rules is therefore not that law should eliminate provider specificity or guarantee reconstruction. Baseline obligations can instead preserve a more credible exit option by addressing barriers left unresolved by voluntary arrangements.
Financial regulation adds a distinct prudential rationale. DORA places ICT third-party dependence within a broader digital operational resilience framework, where continuity of critical or important functions is itself a regulatory concern. Its impact assessment distinguished ICT third-party risks affecting individual institutions from concentration and potentially systemic risks created by common dependence on a limited number of providers, and identified limits in a supervisory model centred on each institution’s contractual arrangements with its suppliers.Footnote 29 The Financial Stability Board (FSB) supplies the corresponding incentive logic: cloud services can improve resilience for an individual institution while common third-party dependencies can create additional system-level exposure, including possible negative externalities and collective underinvestment in continuity, contingency, exit preparedness and relevant expertise.Footnote 30 This does not establish that sophisticated cloud customers generally underinvest in switching. The evidence supports the narrower conclusion that the privately rational level of exit optionality may fall short of the continuity preparedness required for critical or important functions. This prudential rationale supports DORA’s requirement of tested exit preparedness beyond what bilateral contracting alone can be relied upon to secure, without treating every concentrated dependency as systemic or every service as interchangeable.Footnote 31
Instrument reach places these rationales within a common legal design frame that preserves their distinct objects. Provider-side rules can address obstacles substantially controlled by the source provider; entity-side resilience duties can require preparation for dependencies that remain; and interoperability requirements can reduce technical barriers while leaving reconstruction of differentiated functionality dependent on additional conditions. Dependence beyond one instrument’s reach is not, by itself, evidence of regulatory failure. The legal design question is whether responsibility for the remaining dependence is allocated to actors and instruments capable of governing it and whether residual continuity risk is addressed elsewhere. Section III applies this framework to EU financial law, examining cloud arrangements in which the Data Act and DORA govern the same exit through different actors and legal techniques.
III. Cloud exit in EU financial law
EU financial law makes the allocation of responsibility for cloud exit and continuity especially clear. Cloud reliance is governed within digital operational resilience, which places ICT third-party risk-management obligations on financial entities and establishes oversight of critical ICT third-party providers. The Data Act adds a horizontal layer of switching duties imposed directly on providers of data processing services. Where both regimes apply to a cloud arrangement, the same exit is governed through different actors and legal techniques. This section first explains how DORA embeds exit within the financial entity’s management of ICT third-party risk and continuity. It then examines the Data Act’s provider-side switching duties and the legally protected process of departure they create, before turning to Article 30 and the allocation of responsibility where continuation depends on reconstruction in another environment.
1. Exit within digital operational resilience
DORA situates cloud dependence within digital operational resilience. Its recitals treat ICT third-party dependence as a source of concentration risk with possible systemic effects and describe the Union financial ecosystem as intrinsically dependent on ICT services, including cloud computing, software solutions and data-related services.Footnote 32 The operative text defines ICT concentration risk by reference to dependence on one or more critical ICT third-party providers whose unavailability, failure or other deficiency may endanger critical or important functions or the financial stability of the Union as a whole.Footnote 33 European Central Bank (ECB) outsourcing data give this concern empirical weight: nearly all banks in its 2024 analysis had contracts for cloud-based critical functions, and on average they spent 13.5% more on cloud outsourcing than reported in the 2023 analysis.Footnote 34 For the cloud-exit problem examined here, exit forms part of the entity’s responsibility to keep dependence on an ICT provider compatible with continuity of the regulated function when the arrangement has to be changed, replaced or brought back in-house.Footnote 35
DORA embeds exit within ex ante ICT third-party risk management. Financial entities must manage ICT third-party risk within their ICT risk-management framework, maintain a register of contractual arrangements with ICT third-party providers and assess ICT concentration risk before entering new arrangements.Footnote 36 For ICT services supporting critical or important functions, they must adopt exit strategies, take account of provider-level risks and ensure that exit can occur without undue disruption to business activities or adverse effects on compliance, continuity and quality of service.Footnote 37 Article 30 of DORA gives this preparedness contractual form through requirements concerning access, recovery and return of data, cooperation with competent and resolution authorities, termination rights, notice periods and transition to another provider or to in-house arrangements.Footnote 38 Exit is thus incorporated into resilience planning before disruption occurs, requiring the entity to prepare both for termination of the relationship and protection of the supported function through the transition.
The delegated framework gives exit planning greater specificity. Commission Delegated Regulation 2024/1773 requires a documented exit plan for each arrangement supporting critical or important functions and requires the plan to be realistic, feasible and based on plausible scenarios and reasonable assumptions.Footnote 39 These requirements connect documentary preparedness to the circumstances in which exit would actually occur and to the assumptions on which continuity through transition depends.
The reporting framework brings substitutability and migration difficulty into the supervisory record. DORA’s register templates require information on substitutability, identified alternatives, exit plans, reintegration and discontinuation impact, and record reasons for limited substitutability including proprietary technology and difficulties in migrating data and workloads.Footnote 40 ECB Banking Supervision reported in February 2025 that 82% of critical functions outsourced to external providers were considered difficult or impossible to substitute and, of those, 95% were difficult or impossible to reintegrate.Footnote 41 These figures leave the causes of migration difficulty unresolved while establishing substitutability and reintegration as part of the supervisory context in which DORA’s exit requirements operate.
DORA also reaches provider-side risk through its oversight framework for critical ICT third-party providers.Footnote 42 Each designated critical provider is assigned a Lead Overseer from among the European Supervisory Authorities. The Lead Overseer assesses the provider’s ICT-risk arrangements, expressly including mechanisms for data portability, application portability and interoperability, and has investigative and recommendation powers.Footnote 43 Provider-side risk can be addressed through oversight while responsibility for managing ICT third-party dependence and continuity risk remains with the regulated entity. The Data Act adds the distinct direct switching obligations imposed on providers considered next.
2. Provider-side duties for cloud switching
The Data Act establishes a horizontal layer of switching duties imposed directly on providers of data processing services.Footnote 44 Where a financial entity uses cloud services covered by Chapter VI, those provider-side obligations operate alongside its existing responsibilities for exit preparedness and continuity.
Article 23 establishes the core provider-side switching obligation. Providers must take the measures laid down in Chapter VI to enable customers to switch to another provider, move to on-premises ICT infrastructure or, where relevant, use several providers in parallel. They must remove pre-commercial, commercial, technical, contractual and organisational obstacles that inhibit termination, conclusion of a new contract, porting of exportable data and digital assets, functional equivalence where applicable, and technically feasible unbundling.Footnote 45 Article 24 reinforces the source-side boundary by limiting the relevant responsibilities to services, contracts or commercial practices provided by the source provider.Footnote 46 Article 23 gives switching legal protection beyond termination by constraining the provider’s ability to use the existing contractual, organisational or technical relationship to obstruct it.
The surrounding provisions turn the entitlement into a regulated switching process. Article 25 requires contractual terms addressing the right to switch, transitional periods, notice, reasonable assistance, business continuity and security during transition, information on known continuity risks, support for the customer’s exit strategy and the categories of data and digital assets that can be ported. Article 26 requires disclosure of available procedures, methods, formats, restrictions, technical limitations and relevant standards or open interoperability specifications. Article 27 requires all parties involved, including the destination provider, to cooperate in good faith, enable timely data transfer and maintain continuity of the data processing service. Article 29 provides for the gradual withdrawal of switching charges.Footnote 47 These provisions address practical sources of provider-created friction, including restrictive terms, opacity, delay, unsupported transfer, disruption and exit costs.
Articles 25 and 27 protect continuity during the switching process. Destination-side reconstruction raises a separate question of whether the service can operate in the new environment after switching. Article 30 addresses the technical conditions of the post-switching service separately.Footnote 48 Legal protection against disruption during switching leaves the level of functionality achievable in the new environment to those separate rules.
The interaction of the two regimes places departure within a legal framework combining entity-side continuity preparation with provider-side switching obligations. By the time the technical conditions of migration are reached, prior planning, mandatory contractual terms, transition support, switching charge discipline and supervision already govern the exit process. Article 30 then specifies how far provider-side duties reach the service’s operation after switching, making the distinction between protected departure and service reconstruction legally decisive.
3. Architecture and residual cloud migration risk
Article 30 is where instrument reach becomes decisive for the technical conditions of migration. The legal framework is strong at the point of exit, but the obligations governing post-switching outcomes differ by service type. For services concerning scalable and elastic computing resources limited to infrastructural elements, the provider must take all reasonable measures in its power to facilitate functional equivalence after switching.Footnote 49 For other data processing services, Article 30 proceeds through open interfaces, compatibility with common specifications or harmonised standards following publication of the relevant references, and export of exportable data where those standards or specifications have not yet been published.Footnote 50 Article 31 further qualifies this architecture for certain custom-built services not offered at broad commercial scale, for which Article 30(1) and (3), among other switching obligations, do not apply; limited-period non-production services supplied for testing and evaluation fall outside Chapter VI altogether.Footnote 51 EU law directs its strongest generally applicable duty concerning the post-switching service outcome to services limited to infrastructural computing resources, while other services are governed through more conditional duties of interface access, exportability and standards-based compatibility.
Functional equivalence is distinctive because it reaches beyond handover to operation of the service after switching. The duty is nevertheless bounded. It applies only to infrastructure-type services, requires reasonable measures within the source provider’s power and extends only to features offered independently by both source and destination services.Footnote 52 The Data Act also distributes responsibility across the switching process. The source provider is responsible for extracting data in a machine-readable format, while uploading them into the new environment falls to the customer and destination provider unless a separate transition service has been obtained. The destination environment lies outside the source provider’s access and insight, and recital 92 confines its obligation to measures short of rebuilding the service there.Footnote 53 Responsibility for the migration outcome is distributed across the source provider, customer and destination provider.
For other data processing services within Chapter VI, providers must make open interfaces available free of charge, including sufficient information to enable software to communicate with the service for data portability and interoperability.Footnote 54 Subject to Article 31(1), Article 30(3) also requires standards-based compatibility once the relevant references become applicable.Footnote 55 Pending publication of relevant references for services of the same service type, the provider must, at the customer’s request, export all exportable data in a structured, commonly used and machine-readable format.Footnote 56 These significant technical duties govern interface access, compatibility and exportability while leaving general reconstruction of the service in the destination environment outside their scope.
The difference between these regimes is not, by itself, evidence of defective legal design. A broader obligation requiring a particular post-switching outcome becomes harder to justify where successful migration depends on conditions outside the source provider’s control. The Data Act recognises those limits directly. Functional equivalence does not require reconstruction in another provider’s infrastructure. Article 30(6) further limits provider responsibility by excluding requirements to develop new technologies or services, transfer protected digital assets or compromise security and service integrity.Footnote 57 Its interoperability framework likewise requires standards to accommodate technical advances, new functions and innovation and to preserve security and integrity.Footnote 58 Extending an obligation to secure a comparable post-switching outcome across highly differentiated environments could make the source provider responsible for reconstruction that also depends on the destination service, customer architecture and functionality outside its control. The differentiated regime consequently has a defensible regulatory rationale. The optimality of each boundary drawn by Article 30 remains open. Proportionality must therefore assess both the dependence reduced by stronger portability and the burdens created by extending provider responsibility.Footnote 59
The rationale leaves the migration problem in place. The same characteristics that make migration harder can also make a source-provider obligation to guarantee reconstruction harder to formulate. Infrastructure services can themselves create lock-in through configuration, cost, skills, proprietary interfaces and incompatible environments.Footnote 60 The problem becomes especially acute where cloud use extends into managed, customised, software-mediated or provider-specific services, since migration may require application adaptation, reconfiguration, replacement of provider-specific functionality and operational work in the destination environment.Footnote 61 The legal boundary between infrastructural and higher-layer services is also imperfect and may diverge from the degree of migration difficulty.Footnote 62 Article 30 bounds source-provider responsibility as reconstruction becomes increasingly dependent on other actors and technical conditions.
The Article 35(8) repository illustrates how this conditionality arises in practice. As of October 2026, no published Article 35(8) repository references for interoperability of data processing services had been identified in the official EU sources reviewed. The European Commission’s February 2026 interoperability study was presented as assisting establishment of the repository and preparation of the first batch of open specifications and harmonised standards. The 2026 annual standardisation work programme likewise treated interoperability for data processing services as ongoing work.Footnote 63 Article 30(5) retained practical importance by securing exportability in a usable format pending operation of the repository-triggered compatibility obligation. This is a contingent feature of the present regime rather than the basis of the wider argument. Once relevant standards become applicable, standards-based compatibility can reduce migration barriers while remaining short of a general entitlement to reconstruction of provider-specific functionality.
Supervisory evidence indicates what remains beyond transfer and interface access. The ECB’s cloud outsourcing guide treats exit as an explicitly technical exercise, identifying granular technical planning, time and cost, required tasks and skills, application complexity and periodic testing among relevant considerations. It distinguishes relatively portable infrastructure-as-a-service (IaaS) technologies such as virtual machines and container-based applications from platform-as-a-service (PaaS) and software-as-a-service (SaaS), whose portability depends on the specific solutions used, and warns that some service configurations may prevent resumption by another provider or by the supervised entity after termination.Footnote 64 The operational problem can persist even where the source provider has complied with the legal duties governing departure and transfer.
The Dutch Authority for the Financial Markets (AFM) and De Nederlandsche Bank (DNB) identify how deeper integration intensifies the same migration dependence. Their joint report describes technology vendors as moving higher up the technology stack and becoming more deeply embedded in the operational core of financial institutions. Migration becomes harder as applications and data are tailored to a particular provider ecosystem, and extensive use of a provider’s PaaS and SaaS suite increasingly constrains workload mobility.Footnote 65 These findings locate the residual dependence in architecture, provider-specific functionality, customer capability and reconstruction in the destination environment.
DORA carries this remaining continuity problem through the entity-side resilience framework established above. For ICT services supporting critical or important functions, financial entities must be able to exit without detriment to continuity, identify alternatives, develop transition arrangements and sufficiently test and review their exit plans; the delegated framework requires those plans to be realistic and feasible.Footnote 66 DORA also recognises that substitutability may itself be constrained by limited alternatives, technical complexity, proprietary technology and migration difficulty. Critical-provider oversight can examine portability and interoperability mechanisms.Footnote 67
The legal picture is more precise than a simple shortfall in portability. The Data Act bounds the source provider’s responsibility for the destination outcome; DORA carries the remaining continuity problem through obligations imposed on the financial entity. The vulnerability concerns whether those entity-side arrangements provide a workable basis for migration that preserves the regulated function.
IV. Exit, migration and the limits of cloud risk regulation
A binding right to exit a cloud provider can leave a customer unable to migrate because the legal obligations governing departure do not, by themselves, secure the conditions necessary to reconstitute and continue the service elsewhere. The Data Act makes switching legally enforceable by regulating contractual, commercial and technical obstacles and requiring provider cooperation. Its technical duties, however, do not extend uniformly to the reconstruction of services in another environment. Article 30 requires reasonable measures towards functional equivalence for services limited to infrastructural elements, while other services are governed through obligations concerning interfaces, exportability and, where applicable, standards-based compatibility. The departing provider is not required to rebuild applications or reproduce provider-specific functionality in the destination environment. Successful migration may consequently depend on the customer’s architecture, the capabilities of the receiving provider and technical work beyond the source provider’s control. In financial services, DORA addresses this remaining dependence through the financial entity’s responsibility for preserving the continuity of critical or important functions.Footnote 68
This distribution of responsibility reflects a defensible regulatory choice. Extending functional equivalence across differentiated PaaS and SaaS environments would make the departing provider responsible for outcomes partly determined by another provider’s technology, the customer’s applications and the configuration of the destination service. Such an obligation would be difficult to specify and could impose disproportionate burdens on differentiated cloud services.Footnote 69 The limits placed on provider-side duties therefore have a rationale independent of the migration difficulties they leave unresolved. Instrument reach captures this distinction by directing attention to the actor, dependency and outcome governed by a legal obligation. A duty can be effective within its defined scope while important conditions of operational continuity remain elsewhere. The difficulty is particularly consequential where the customer must adapt applications, replace provider-specific functions or reconstruct security arrangements before the service can operate in another environment.
For financial entities, DORA provides the legal basis for governing those remaining conditions. Its existing requirements already connect exit from ICT providers supporting critical or important functions to continuity, realistic and feasible planning, and sufficient testing.Footnote 70 Reading these obligations alongside the Data Act clarifies what compliance should substantiate when the departing provider has fulfilled its switching responsibilities. A financial entity may possess enforceable termination rights, receive the required switching assistance and identify an alternative provider while still lacking a workable means of continuing the regulated function after migration. DORA’s exit-planning obligations should therefore substantiate a credible, feasible and sufficiently tested path for reconstituting and continuing that function. This interpretation develops the evidentiary significance of existing resilience requirements rather than creating a new obligation to guarantee migration success or demanding technical identity between the source and destination services.
The practical significance of this interpretation lies in the assumptions on which exit plans depend. A plan may identify an alternative provider and contain the prescribed documentary elements while leaving substantial uncertainty about the operational work required to move. Its credibility depends on whether the contemplated exit scenario can support continuity in practice. Supervisory assessment should accordingly examine the proposed destination, the applications and configurations requiring adaptation, the provider-specific functions needing replacement, and any dependencies that would persist after departure. The assessment also concerns the availability of expertise, the time required for transition, the preservation of security and regulatory compliance, and the extent to which critical migration steps and service resumption have been tested.Footnote 71 These questions connect DORA’s requirements of feasibility and testing to the actual technical and organisational conditions of migration, rather than treating the existence of an exit plan as sufficient evidence of operational preparedness.
The supervisory record shows why such scrutiny matters. DORA’s register already captures information on available alternatives, proprietary technology, discontinuation impact, exit planning and difficulties in migrating data and workloads.Footnote 72 ECB Banking Supervision reported that 82% of critical functions outsourced to external providers were considered difficult or impossible to substitute and that 95% of those functions were difficult or impossible to reintegrate.Footnote 73 AFM and DNB likewise identify growing dependence where financial institutions become embedded in provider-specific ecosystems and higher-layer cloud services.Footnote 74 These findings do not establish how frequently migration fails following legally compliant switching. They do, however, reveal the practical limits of treating the identification of an alternative as evidence that the regulated function can be continued there. The information already collected through supervision provides a starting point for examining those limits, although the credibility of a particular migration path ultimately depends on the technical assumptions and testing underpinning the entity’s exit arrangements.
The distinction acquires further significance as EU cloud policy moves beyond facilitating exit towards expanding alternative capacity and, in certain circumstances, requiring migration. The European Commission’s June 2026 proposal for a Cloud and AI Development Act (CADA) seeks to strengthen European cloud and AI capacity and address cloud sovereignty risks.Footnote 75 Under proposed Article 29, sovereignty-risk assessments concerning public sector cloud use may require migration to another provider. Article 29(6) would require such movement within a reasonable transition period of no more than twelve months, taking account of technical feasibility, service continuity and applicable data-portability requirements.Footnote 76 The proposal brings into view three distinct conditions of movement: the availability of an alternative destination, the legal requirement to move and the operational capacity to continue after moving. Greater domestic capacity may expand the destination set, and a migration requirement may establish when departure must occur. Neither determines whether applications can be adapted, provider-specific functions replaced or the service securely resumed within the prescribed period. The proposed deadline makes the feasibility of those tasks a particularly consequential part of the migration decision.
The broader regulatory problem therefore concerns how instruments governing different dimensions of dependence relate to the operational outcomes they seek to secure. Capacity-building can enlarge the range of alternatives, switching rules can make departure enforceable, sovereignty requirements can mandate movement, and resilience law can require preparation for continuity. Each addresses a distinct condition of migration, and each may be justified on its own terms. Their interaction nevertheless matters because the operational outcome depends on conditions that no single instrument necessarily governs in full. The contribution of instrument reach is to distinguish what compliance with a particular duty establishes from what remains to be demonstrated through other responsibilities. In EU financial law, this distinction connects the Data Act’s bounded provider-side obligations with DORA’s requirement for credible continuity preparedness. More generally, it reveals a vulnerability in regulatory architectures that distribute responsibility for a shared operational outcome across different instruments. That vulnerability arises when success under one instrument is treated as evidence of an outcome beyond its reach.
Data availability statement
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Acknowledgments
The author wishes to thank the reviewers and editorial team of the European Journal of Risk Regulation (EJRR) for their constructive feedback and guidance, which helped strengthen the article’s argument. Any remaining shortcomings are solely the author’s responsibility.
Financial support
This work has received funding from the European Research Council (ERC) under the European Union’s Horizon Europe research and innovation programme (Grant Agreement No. 101116328).
Open access funding was provided by Vrije Universiteit Brussel (VUB).
Competing interests
None.