Koksal, et al should be commended for their timely randomized simulation study comparing video call-assisted and voice call-assisted dispatcher-guided cardiopulmonary resuscitation (CPR) among untrained laypersons.
Reference Koksal, Saribas, Tomakin, Kalafat, Caltekin and Aygun1
Their findings are important not only because video-assisted CPR improved CPR performance, but also because the study reframes video guidance as a form of real-time motor modeling rather than merely a communication upgrade. In the study, video-assisted CPR produced a substantially higher CPR Quality Score than voice-assisted CPR, with marked improvements in compression depth, the proportion of compressions within the recommended rate and depth ranges, and shorter interruption times between compressions.
The most compelling contribution of this study is the use of simultaneous real-time visual demonstration. Unlike conventional telephone-assisted CPR, in which the dispatcher relies entirely on verbal instruction, the dispatcher in the video group demonstrated CPR on a manikin while guiding the participant.
Reference Xu, Qu and Dong2
This is a meaningful design innovation. For an untrained rescuer, instructions such as “compress five to six centimeters” or “maintain a rate of 100-120 compressions per minute” may be cognitively difficult to translate into accurate bodily movement under stress. Visual demonstration changes the nature of guidance: it transforms abstract verbal commands into observable, imitable action. In this sense, the intervention functions as just-in-time motor learning during the critical early minutes of out-of-hospital cardiac arrest.
This distinction matters globally. Many emergency systems continue to prioritize dispatcher-assisted CPR as a means of increasing bystander action, but bystander CPR quality remains a persistent challenge.
Reference Imbriaco, Galazzi, Semeraro and Ramacciati3
The study by Koksal, et al suggests that the future of dispatcher-assisted CPR should not be limited to asking whether dispatchers can instruct laypersons to start CPR, but should also ask how dispatchers can help laypersons perform CPR with sufficient quality. Their findings indicate that video guidance may be especially useful for the two CPR dimensions that are most difficult to communicate verbally: compression depth and rhythm. The increase in mean compression depth and the higher proportion of compressions at adequate depth in the video group support the idea that visual modeling can strengthen the motor accuracy of untrained rescuers.
Reference Obrusnikova and Rattigan4
However, the study also raises an important operational dilemma: voice calls may be faster, but video calls may produce better CPR quality. Koksal, et al found that the time from case recognition to Emergency Medical Services (EMS) call was shorter in the voice-assisted group, whereas the time from EMS connection to CPR initiation was not significantly different between groups. This finding is highly relevant for dispatch systems. In cardiac arrest, every second matters, but speed alone is not sufficient if the resulting CPR is shallow, poorly timed, or frequently interrupted. Therefore, the practical question should not be whether video-assisted CPR should replace telephone-assisted CPR, but when and how video should be activated without creating harmful delay.
Reference Szöllősi, Horváth, Németh, Bánfai-Csonka, Betlehem and Bánfai5
A hybrid model may be most appropriate: telephone instruction can initiate immediate action, while video guidance can be introduced rapidly when the rescuer has a compatible device, adequate connection, and the dispatcher judges that visual correction may improve compression quality.
The study also invites a broader discussion about implementation in real-world and resource-variable contexts. The simulation was conducted among young, healthy university students, with fixed smartphone positioning, stable connection, and a controlled environment. These conditions may not reflect the complexity of actual out-of-hospital cardiac arrest scenes, where rescuers may be older, physically limited, emotionally distressed, surrounded by noise, or unable to maintain an appropriate camera angle.
Reference Linderoth, Hallas and Lippert6
In many regions, poor connectivity, limited smartphone access, digital literacy gaps, and language barriers may also affect the feasibility of video-assisted CPR.
Reference Magnusson, Ollis and Munro7
Thus, the global promise of this approach depends not only on technological availability, but also on equitable implementation.
Future research should therefore move beyond manikin-based efficacy studies and examine video-assisted dispatcher CPR in pragmatic, real-world conditions. Several issues deserve priority. First, studies should include more diverse lay rescuers across age, physical capacity, education level, and digital familiarity. Second, longer CPR durations should be tested to examine fatigue, since five minutes may under-estimate performance decline during actual EMS waiting times. Third, dispatcher workload and training should be evaluated, because real-time visual modeling requires not only technical infrastructure, but also standardized communication skills and the ability to demonstrate, observe, and correct simultaneously. Fourth, low-bandwidth protocols should be developed so that video guidance does not become a privilege limited to high-resource settings.
The implications of this work extend beyond emergency medicine technology. The study illustrates that effective prehospital innovation is not simply about adding devices to existing systems, but about re-designing the interaction between dispatcher and rescuer. Video technology becomes clinically meaningful when it is embedded in a structured protocol that reduces cognitive load, anchors rhythm, and provides concrete feedback. In this regard, the intervention tested by Koksal, et al is better understood as a dispatcher-led behavioral and educational intervention delivered through digital media.
In conclusion, Koksal, et al provide important evidence that video call-assisted dispatcher guidance can improve CPR quality among untrained lay rescuers, particularly when video is used for simultaneous real-time visual modeling. The next challenge is not merely to prove that video-assisted CPR works in simulation, but to determine how it can be implemented safely, quickly, and equitably across different emergency systems. If integrated carefully, video-assisted CPR may become a valuable bridge between untrained bystanders and high-quality resuscitation during the most time-sensitive moments of out-of-hospital cardiac arrest.
Koksal, et al should be commended for their timely randomized simulation study comparing video call-assisted and voice call-assisted dispatcher-guided cardiopulmonary resuscitation (CPR) among untrained laypersons. Reference Koksal, Saribas, Tomakin, Kalafat, Caltekin and Aygun1 Their findings are important not only because video-assisted CPR improved CPR performance, but also because the study reframes video guidance as a form of real-time motor modeling rather than merely a communication upgrade. In the study, video-assisted CPR produced a substantially higher CPR Quality Score than voice-assisted CPR, with marked improvements in compression depth, the proportion of compressions within the recommended rate and depth ranges, and shorter interruption times between compressions.
The most compelling contribution of this study is the use of simultaneous real-time visual demonstration. Unlike conventional telephone-assisted CPR, in which the dispatcher relies entirely on verbal instruction, the dispatcher in the video group demonstrated CPR on a manikin while guiding the participant. Reference Xu, Qu and Dong2 This is a meaningful design innovation. For an untrained rescuer, instructions such as “compress five to six centimeters” or “maintain a rate of 100-120 compressions per minute” may be cognitively difficult to translate into accurate bodily movement under stress. Visual demonstration changes the nature of guidance: it transforms abstract verbal commands into observable, imitable action. In this sense, the intervention functions as just-in-time motor learning during the critical early minutes of out-of-hospital cardiac arrest.
This distinction matters globally. Many emergency systems continue to prioritize dispatcher-assisted CPR as a means of increasing bystander action, but bystander CPR quality remains a persistent challenge. Reference Imbriaco, Galazzi, Semeraro and Ramacciati3 The study by Koksal, et al suggests that the future of dispatcher-assisted CPR should not be limited to asking whether dispatchers can instruct laypersons to start CPR, but should also ask how dispatchers can help laypersons perform CPR with sufficient quality. Their findings indicate that video guidance may be especially useful for the two CPR dimensions that are most difficult to communicate verbally: compression depth and rhythm. The increase in mean compression depth and the higher proportion of compressions at adequate depth in the video group support the idea that visual modeling can strengthen the motor accuracy of untrained rescuers. Reference Obrusnikova and Rattigan4
However, the study also raises an important operational dilemma: voice calls may be faster, but video calls may produce better CPR quality. Koksal, et al found that the time from case recognition to Emergency Medical Services (EMS) call was shorter in the voice-assisted group, whereas the time from EMS connection to CPR initiation was not significantly different between groups. This finding is highly relevant for dispatch systems. In cardiac arrest, every second matters, but speed alone is not sufficient if the resulting CPR is shallow, poorly timed, or frequently interrupted. Therefore, the practical question should not be whether video-assisted CPR should replace telephone-assisted CPR, but when and how video should be activated without creating harmful delay. Reference Szöllősi, Horváth, Németh, Bánfai-Csonka, Betlehem and Bánfai5 A hybrid model may be most appropriate: telephone instruction can initiate immediate action, while video guidance can be introduced rapidly when the rescuer has a compatible device, adequate connection, and the dispatcher judges that visual correction may improve compression quality.
The study also invites a broader discussion about implementation in real-world and resource-variable contexts. The simulation was conducted among young, healthy university students, with fixed smartphone positioning, stable connection, and a controlled environment. These conditions may not reflect the complexity of actual out-of-hospital cardiac arrest scenes, where rescuers may be older, physically limited, emotionally distressed, surrounded by noise, or unable to maintain an appropriate camera angle. Reference Linderoth, Hallas and Lippert6 In many regions, poor connectivity, limited smartphone access, digital literacy gaps, and language barriers may also affect the feasibility of video-assisted CPR. Reference Magnusson, Ollis and Munro7 Thus, the global promise of this approach depends not only on technological availability, but also on equitable implementation.
Future research should therefore move beyond manikin-based efficacy studies and examine video-assisted dispatcher CPR in pragmatic, real-world conditions. Several issues deserve priority. First, studies should include more diverse lay rescuers across age, physical capacity, education level, and digital familiarity. Second, longer CPR durations should be tested to examine fatigue, since five minutes may under-estimate performance decline during actual EMS waiting times. Third, dispatcher workload and training should be evaluated, because real-time visual modeling requires not only technical infrastructure, but also standardized communication skills and the ability to demonstrate, observe, and correct simultaneously. Fourth, low-bandwidth protocols should be developed so that video guidance does not become a privilege limited to high-resource settings.
The implications of this work extend beyond emergency medicine technology. The study illustrates that effective prehospital innovation is not simply about adding devices to existing systems, but about re-designing the interaction between dispatcher and rescuer. Video technology becomes clinically meaningful when it is embedded in a structured protocol that reduces cognitive load, anchors rhythm, and provides concrete feedback. In this regard, the intervention tested by Koksal, et al is better understood as a dispatcher-led behavioral and educational intervention delivered through digital media.
In conclusion, Koksal, et al provide important evidence that video call-assisted dispatcher guidance can improve CPR quality among untrained lay rescuers, particularly when video is used for simultaneous real-time visual modeling. The next challenge is not merely to prove that video-assisted CPR works in simulation, but to determine how it can be implemented safely, quickly, and equitably across different emergency systems. If integrated carefully, video-assisted CPR may become a valuable bridge between untrained bystanders and high-quality resuscitation during the most time-sensitive moments of out-of-hospital cardiac arrest.
Author Contributions
Conceptualization: Rizky Andana Pohan.
Data Curation: Santy Andrianie.
Investigation: Putri Angelina br Ginting.
Writing – Original Draft: Carolina Retmawati Putri.
Writing – Review & Editing: Rizky Andana Pohan, Nira Prihatin Nufus, Kadek Suhardita, Santy Andrianie.
Competing Interests
The authors declare no conflicts of interest in this paper.
Use of AI Technology
AI assistance (ChatGPT – OpenAI; San Francisco, California USA) was used for grammar checking only.