Introduction
This study investigates the multidiscursive complexities encountered in legal-administrative procedures and aims for a better understanding of the ways in which issues of language and identity are ideologically managed in translocal institutional settings. The influx of clients with progressively hybrid identities and linguistic repertoires poses a great challenge to our contemporary institutions charged with the allocation of rights and resources, such as departments of immigration, law, and health. Research on the social functioning of language in institutional settings (Pavlenko & Blackledge Reference Pavlenko and Blackledge2004) has identified the discursive dynamics of bureaucratic processing in terms of an institutional drive towards homogeneity that is implemented discursively through standard information processing procedures. Language, it has been argued, tends to be considered a neutral tool in these procedures for transforming messy social input—such as the complex spatial trajectories of displaced people applying for asylum or the contextually dense accounts of witnesses in a criminal case—into clear and graspable institutional output—reflected in the gatekeeper's decision or the legal qualification of a crime. It is a sociological given that any attempt at categorizing complex social phenomena easily emanates in reduced and distorted constructs of inherently multiple and ambivalent social realities. Needless to say, this paradox between encountered diversity and homogenous, decontextualized frames for addressing this diversity is particularly pertinent to the complexities of modern bureaucracies where issues of mobility, globalization, and spatial deterritorialization are becoming ever more prominent. The administration and allocation of rights and resources—such as citizenship and asylum—requires institutions to develop multifaceted competences so that they can understand and critically assess the relevant hybrid semiotic systems as well as the current frames of reference regulating the functionality of these systems in the institutional space.
In answer to these challenges, this research analyzes the discursive dynamics of legal-administrative processing in translocal contexts of institutional decision-making. It addresses the following issues of resources and ideologies of language: What are the specific implications of increasing societal hybridity and mobility for the legal-administrative processing of facts, events, and identities? In what ways is the above-mentioned drive towards homogeneity reflected in the management of administrative cases across national and institutional boundaries? Do standard criteria and methods apply in translocal institutional settings? What are the implications for the macro-level positioning of legal-administrative procedures in an increasingly globalized working environment?
In order to answer these questions, this article analyzes two instances of institutional identity construction from two strikingly different contexts of legal-administrative decision-making. The first concerns an asylum application at the Belgian Immigration Department (Ministry of Internal Affairs). The second is taken from a murder case that came before the Belgian Assize Court (Ministry of Justice). What links up these two procedures in my data is their client: an asylum seeker from Afghanistan who became the victim in a murder case and whose asylum file was used in the assize trial as a resource to sketch his social identity. The pivotal text in this identity-building process is the Decision of refusal to be granted refugee status (henceforth ID decision of refusal) issued by the Immigration Department (ID). This study explores the complex textual history and afterlife of this pivotal document as it travels within and across legal-administrative procedures. Drawing on ethnographic observation and discourse analysis of recorded data, the objective of my research is (i) to lay bare the intricacies of multidiscursive evidence construction, (ii) to consider the implications for identity attribution in the observed procedures, and (iii) to gain a better understanding of the macro-level position that legal-administrative procedures take up in an increasingly changing society.
The article is organized into the following sections. The next part starts with a concise theoretical reflection on the discursive dynamics of institutional processing. I proceed by setting out the methodological approach and the specific research context of my study. The data analysis is subdivided into two subsections: the first part explores the textual history of the ID decision of refusal in the Belgian asylum procedure and the second investigates the discursive afterlife of this document in the Belgian assize trial. The discussion puts the findings of the microanalyses into perspective and discusses the implications of the observed interdiscursive dynamics for the construction of sociolegal identities. I conclude with some reflections on the catalyzing effects of translocality and displacement on legal decision-making.
Research context and methodology
Recent publications in sociolinguistics and institutional discourse analysis have offered new perspectives on language as an identity-shaping tool in institutional contexts affected by globalization (Jacquemet Reference Jacquemet2005; Rampton Reference Rampton2006; Inghilleri Reference Inghilleri2007; Blommaert Reference Blommaert2010; Eades Reference Eades2010; Pennycook Reference Pennycook2010). Drawing on these insights, the objective of the next few paragraphs is to systematically reconsider and delineate current ideas on how language functions in institutional procedures, which then serves as a theoretical basis to explore the discourse-ideological anchorage of legal-administrative procedures across boundaries. Let us start by defining institutional casework procedures as institutionally standardized and objectified ways of collecting, representing, processing, and evaluating social action and subjectivities. Though such procedures apply in various contexts of institutional practice, they tend to display some significant similarities when it comes to mechanisms and routines of information processing and assessment. Some key features can be identified: (i) the mapping of complex social realities onto abstract institutional ones (Solan Reference Solan1995; Sarangi & Roberts Reference Sarangi and Roberts1999); (ii) the persistent drive towards homogeneity as an inevitable prerequisite for the production of objective and bureaucratically manageable accounts (Pavlenko & Blackledge Reference Pavlenko and Blackledge2004); (iii) the critical role attributed to discourse as constitutive and decisive evidential input in the procedural apparatus (Mertz Reference Mertz1994; Sarangi & Slembrouck Reference Sarangi and Slembrouck1996; Matoesian Reference Matoesian1999; Gibbons Reference Gibbons2003; Coulthard & Johnson Reference Coulthard and Johnson2010); (iv) the conflict between seemingly personal and disembodied institutional objectives (Conley & O'Barr Reference Conley and O'Barr1990; Drew & Heritage Reference Drew and Heritage1992); (v) the tension between the immediacy of oral exchanges and the mediated, distant, and indirect nature of the textual afterlife of these exchanges (Silverstein & Urban Reference Silverstein and Urban1996; Briggs Reference Briggs1997); (vi) the complex interplay between orality and textuality reflected in the way the reverberating effects of textuality are felt at the very level of interviewing (Komter Reference Komter2002; Heydon Reference Heydon2005; Maryns Reference Maryns2006); and (vii) the need for both abstract and practical forms of reasoning to link up social input with institutional output (D'hondt Reference D'hondt2009). Arguably, what connects each of these dimensions of institutional practice is that the main preoccupation is trying to establish clear and unequivocal procedures, that is, procedures that always lead to one and the same outcome, irrespective of the course of procedure—the different stages that need to be completed—or the individual conduct of caseworkers. Critical studies on language in society have strongly challenged this assumed sociodiscursive neutrality of bureaucratic processing (Silverstein & Urban Reference Silverstein and Urban1996; Sarangi & Roberts Reference Sarangi and Roberts1999; Haviland Reference Haviland2003; Blommaert Reference Blommaert2010). Still, no matter how well established these arguments are in academic circles, out-dated and “placed” ideologies of neutral representation still permeate current institutional regimes and are likely to become even more visible in globalized settings where individual language-identity indexicalities diverge. It is these issues of language, procedures, and translocality that are further explored in the data.
The methodological approach adopted in this study combines discourse analysis with ethnography to analyze the critical role language plays in legal-administrative procedures (Conley & O'Barr Reference Conley and O'Barr1990; Mertz Reference Mertz1994; Matoesian Reference Matoesian1999; Cotterill Reference Cotterill2002). The everyday experience of legal and lay participants is used as a lens to examine legal institutions and their discourse practices. The discourse-analytical methods employed are linguistic-ethnographic: analysis departs from observation, recording, and transcription of situated language use, the findings of which are then analyzed at a micro level and interpreted, related, and synthesized at the macro level. Particularly interesting about this approach is that it provides an insight into constitutive communicative practices that tend to remain invisible in an internal legal approach. Both the Belgian asylum procedure and the assize procedure lean on interdiscursive reconstructions of legal facticity. The inherently variable and therefore manipulative nature of these intertextual linkages, however, is generally not addressed in sociolegal inquiry. The sociolegal approach assumes a more static ideology of textuality and evidentiality that takes for granted the mobility of meaning across contexts of use (Matoesian Reference Matoesian1999). From a linguistic-ethnographic perspective, by contrast, it is possible to move beyond a purely semantic interpretation of communicative practice to consider its indexical aspects.
Ethnographic fieldwork for this study was conducted in two phases of data collection: during my first fieldwork period (2001) I collected a corpus of thirty-nine audiorecordings and case files of asylum cases. My second corpus (2006–2007) comprises seven audio and (partially) videorecorded assize trials. At a later stage (2011), prompted by reviewers’ comments, I also managed to get access to the entire assize dossier (including the migration file of the victim) of the case analyzed in this article.
The Belgian asylum procedure
The Belgian asylum procedure is an interview-based procedure in which the applicants have to explain their motivation for seeking asylum in Belgium. At the time of the data collection,Footnote 1 the following three government authorities were responsible for the determination of refugee status:
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• The Dienst Vreemdelingenzaken or DVZ (Immigration Department) falls under the Ministry of the Interior and is responsible for the admissibility examination.
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• The Commissariaat Generaal voor de Vluchtelingen en de Staatlozen or CGVS (General Commissioner's Office for Refugees and Stateless Persons) is an independent authority that examines appeals against a DVZ decision of refusal and that is responsible for the assessment of eligibility for protection.
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• The Vaste Beroepscommissie voor Vluchtelingen or VBV (Permanent Commission of Appeal for Refugees) is a judiciary body that examines appeals against negative CGVS decisions.
The asylum seeker's main contribution to the application procedure consists of submitting personal documents, telling one's narrative of escape, and explaining one's motivation for applying for asylum in Belgium. It is the task of the asylum authorities to determine whether or not, on the basis of the related narrative, applicants produce a credible account and fulfill the required criteria of refugee status.
The Belgian Assize Court
The Assize Court is the highest criminal court in Belgium that deals with the most serious offenses such as murder and rape. It is composed of three professional judges and twelve citizens who act as jurors. The public prosecution, represented by an attorney general or his deputy, has to defend the general interests of society and is there to ensure the application of law. The counsel is entitled to represent the interests of the defendant(s) before the court. The civil parties are the victims or the plaintiffs who claim damage for the crime committed by the defendant(s). The Assize court has no permanent structure but sits on an ad hoc basis in the first instance court of each provincial capital.
Although Belgium has a civil law tradition, its legal system has been described as “mixed” because it contains both inquisitorial and adversarial features (Traest Reference Traest2001). The inquisitorial nature of the proceedings is reflected in the active role of the presiding judge who has a discretionary power to do everything s/he judges necessary to discover the truth, as well as in the heavy reliance on the pretrial case file. The adversarial dimension is mirrored in the fact that the different parties are entitled to summon witnesses and present their evidence (principle of orality), however, on condition that the inquisitorial protocol is observed according to which they can only indirectly address a witness through the presiding judge.
The Assize Court procedure is the only procedure in Belgium in which the evidence has to be orally (re)presented in front of a jury: all actors in the pretrial investigation become witnesses on trial. The jury's evaluation should be based on the oral testimonies—not on the case file—and they are instructed to form their opinion solely according to their innermost conviction. Nevertheless, as the data demonstrates, textuality keeps pervading the oral proceedings in the ways quotations from the written case file are mobilized, shaped, and appropriated as they travel through the legal process.
Notwithstanding the fact that criminal law procedures and asylum application procedures could be considered complete opposites from an intrinsic legal perspective, procedural decision-making is in both cases premised on discursive (re)constructions of what counts as evidence in the institutional space. What follows next is an attempt at reconstructing a particularly complex trajectory of textual (re)production. Analysis demonstrates how one single document, which is, in itself, the textual residue of laminated processes of discursive filtering, generates a new chain of discursive representations and identity attributions as it travels within and across procedures.
Data analysis
Analysis of the data is organized into two sections below. The first section explores the history of the ID decision of refusal in the victim's asylum dossier by gradually reconstructing preceding stages of textual input into this document. The second section investigates the discursive afterlife of this document in the assize trial and demonstrates how this single text is attributed great evidential value in the representation of the identity of the victim.
The discursive history of the text in the Belgian Asylum Procedure
Research on the use of language in the determination of refugee status has shown that discourses produced by and on behalf of asylum seekers undergo several layers of filtering, a process that inevitably affects the decision-making process (Barsky Reference Barsky1994; Pöllabauer Reference Pöllabauer2004; Maryns Reference Maryns2006; Tipton Reference Tipton2008; Blommaert Reference Blommaert2009; Jacquemet Reference Jacquemet2009, Reference Jacquemet2011). Similarly, the pivotal text in the analyzed case—the ID decision of refusal—can be considered a residue of intricate processes of bureaucratic information management. What follows is an attempt at reconstructing the discursive processes this document has gone through in the course of the asylum procedure from the moment it was issued, all the way back to the initial stages of information gathering.
To start with the textual residue—the end product of the textual process—the ID decision of refusal is a document that has been written by an assistant-adviser of the Immigration Department.
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(1) Fragment uit de DVZ beslissing tot weigering van verblijf (markering toegevoegd) Extract from the ID decision of refusal (emphasis added)Footnote 2
Betrokkene verklaart lid te zijn van de Socialistische Partij. Toen de Taliban in 1996 aan de macht kwam zouden daarenboven verschillende partijleden door de Taliban zijn opgepakt. Een van hen zou betrokkenes naam hebben vernoemd, betrokkene zou dit hebben vernomen van een ander partijlid, K. Betrokkene zou hierop naar MS zijn gevlucht (…)
Betrokkenes verklaring is uiterst vaag en algemeen. Hij haalt zeer weinig concrete feiten en exacte data aan . Betrokkene vermeldt niet wanneer hij van voornoemd lid van de partij vernam dat een ander partijlid zijn naam aan de Taliban had gegeven zodat uit betrokkenes verklaring niet kan worden afgeleid wanneer hij naar MS vertrok. Uit zijn verklaring blijkt echter wel dat hij alle door hem aangehaalde feiten van een ander partijlid vernam en dat hij persoonlijk nooit concrete problemen kende met de Taliban, hij haalt immers geen enkel concreet feit aan waaruit zou blijken dat hij persoonlijk ondervond dat hij door de Taliban werd gezocht. Betrokkene kan dan ook geen enkel begin van bewijs voorleggen ter staving van de door hem aangehaalde feiten. De motieven die hij aanhaalt getuigen onvoldoende van een gegronde vrees voor een persoonlijke vervolging in de zin van de Conventie van Geneve . Zijn asielaanvraag is bijgevolg onontvankelijk.
The person concerned states that he is a member of the Socialist Party. When the Taliban came into power in 1996, the Taliban allegedly arrested several party members. One of them is alleged to have mentioned the name of the person concerned, the person concerned was allegedly told by another party member, K. After this, the person concerned is alleged to have fled to MS (…)
The declaration of the person concerned is exceedingly vague and general. He produces very few concrete facts and accurate dates. The person concerned does not mention when the afore-mentioned party member told him that another party member had given his name to the Taliban so that it cannot be inferred from the declaration of the person concerned when it was that he left for MS. From his declaration, however, it is very obvious that he heard all the reported facts from a party member and that he personally never had any concrete problems with the Taliban, after all, he presents not the slightest concrete fact that proves that he personally experienced that he was followed by the Taliban. Thus, the person concerned cannot present the slightest beginning of proof to verify the reported facts. The reported motives do not sufficiently attest to a well-founded fear of personal persecution in the terms of the Geneva Convention. Therefore, his asylum application is inadmissible.
The full ID decision of refusal displays a number of textual features that define it as a factual report with binding force:
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• Written in standard Dutch, the language of procedure in the Flemish-speaking community
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• Monologic account in the 3rd person (impersonal reference to “the person concerned”)
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• Rich in verifiable information (dates, places, names)
What also characterizes this document is that the applicant's declarations are formulated as allegations (‘the Taliban allegedly arrested several party members,’ ‘he is alleged to have fled to MS’) and that he is given an active role in providing information to the asylum agencies (‘the person concerned does not mention when …’/ ‘cannot present …’). In addition, the text echoes a set of standard formulations, which are used to explain how the applicant fails to meet the convention criteria. These passages—marked in small caps—which repeatedly recur in ID decisions of refusal (Maryns Reference Maryns2006), topicalize what is missing from the application, that is, the lack of detail and verifiable facts as well as the absence of a subjective perspective that reflects personal involvement in the reported situations. These findings then support the decision that the application does not comply with the convention criteria and that the applicant will not be granted the status of political refugee. The applicant, in other words, is judged on the absence of factual evidence that can prove his precarious condition. The question then is why the applicant failed to provide the required information in the hearing and what the conditions were under which this information was elicited, produced, and reproduced in the course of the procedure. These contexts, however, cannot be inferred from the ID decision of refusal. What is more, assistant advisers generally do not have access to these contexts either for they are themselves usually not involved in the interviewing process.Footnote 3 Their decision is based purely on the written documents and reports that have been produced in yet another phase of report writing, which precedes the decision-making process.
The key document in this preceding phase of textual production is the ID hearing report produced by the interviewing official (extract (2)). A standard questionnaire is used, which comprises a set of questions about the personality, the asylum history and the travel route of the claimant, followed by the applicant's narrative of escape, which is, just like the eventual decision of refusal, rendered as a first person account in Dutch, monologic (i.e. leaving out the question-and-answer structure), chronologically organized and containing factual information (names, dates, places). The next fragment from the ID hearing report displays the above-mentioned textual features.
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(2) Fragment uit het DVZ verhoorverslag
Fragment from the ID hearing report
Ik heet X., geboren in Kabul op xx/xx/xxxx en gevlucht voor het Taliban regime. Toen de Taliban aan de macht kwam, moesten alle socialistische partijen die in de vorige regeringen zaten van N.N. verboden worden. Alle partijleden moesten voor de Taliban in de gevangenis belanden. De Taliban sloeg erin om een aantal mensen van mijn partij op te pakken, waaronder een zekere A. Hij verklikte alles. Hij heeft de Taliban alles gezegd over de werking van onze partij en wie de leden waren en wat we allemaal deden binnen de partij. Hij heeft ook mijn naam genoemd. Binnen mijn partij was ik aangesteld om alle teksten en propaganda van de partij te typen en deze teksten dan door te geven aan collega's partijleden en vrienden. Zo werden de teksten verspreid. Partijgenoot K. heeft onder anderen mij laten weten dat A. opgepakt was en dat hij alle informatie aan de Taliban had gegeven (waaronder ook mijn naam). Hij heeft me gezegd dat ik diende te vluchten, want ik zou zeker opgepakt worden en vervolgd worden.
My name is X., born in Kabul on xx/xx/xxxx and fled from the Taliban regime. When the Taliban came into power, all socialist parties of the previous governments of N.N. had to be banned. For the Taliban, all party members had to end up in prison. The Taliban managed to arrest a number of people from my party, including a certain A. He revealed everything. He told the Taliban everything about the functioning of our party and who the members were and all the things we did in the party. In my party I was appointed to type all the texts and propaganda of the party and then pass on these texts to colleague party members and friends. This is how the texts were distributed. Party member K. let me, amongst others, know that A. was arrested and that he had given all the information to the Taliban (including my name). He told me that I had to escape, because I would certainly be arrested and persecuted.
What cannot be retrieved from this report, however, is how its discursive input—the interactional dynamics of the asylum hearing—has undergone multiple transformations of discursive codes, modes, and views, together with a potential effect on the meanings produced. In the asylum hearing, the interviewing official asks the asylum seeker questions about his identity and then proceeds by a series of very specific and detailed questions about his travel route and the reasons for leaving his home country. The interview is conducted in Dutch but mediated by an Afghan-Dutch interpreter. As the interviewing official writes up his hearing report, the initially produced discourses inevitably undergo several layers of filtering:
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• From a spoken to a written medium
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• From multilingual performance (interpreted interaction Afghan–Dutch) to monolingual standard Dutch
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• From a triadic mode (asylum seeker–interpreter–interviewing official) to a monoglossic mode
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• From experiential narration to a factual record of events (chronological and consistent)
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• From information elicitation (subquestions, photo elicitation techniques, document analysis) to a perspective of active contribution and information input
Asylum accounts are by definition co-constructed in dialogue (or trialogue) with the authorities but as soon as these oral accounts go on record in written reports, they are abstracted from the interdiscursive dynamics that conditioned their production. Consequently, caseworkers at a later stage in the procedure no longer have access to the actual conditions under which these accounts took shape: Did the interaction go smoothly? Did the asylum seeker know what to expect from the hearing? How about the asylum officer's preknowledge of the cultural, political, and socioeconomic situation of the applicant's home country? What exact questions and additional questions were posed? What information was explicitly asked for, what was elicited, and what was actively produced by the applicant? How about the role of the interpreter: was s/he able to adhere to the deontological requirements of accuracy, impartiality, and confidentiality?
As microanalysis of asylum hearings at the Belgian Immigration Department has demonstrated (Maryns Reference Maryns2006), asylum accounts testify to the discursive conditions under which they are (re)constructed and assessed. Encounters where the use of nonnative varieties, mixed language use and relay interpreting (with one or more intermediary languages) are the exception rather than the rule, rarely produce accounts that display the textual features characterizing official reports. Moreover, requirements of factual detail such as the request for exact orientation of experiences in time and space not uncommonly clash with the fluctuating event perspective of asylum seekers who find themselves in a processing stage of experience, all of which may demotivate applicants who can suffer retraumatization when transforming their memories into tellable experiences. A difficult interpreting process or experiential narration of traumatic events are just some of the many parameters that may color the construction of asylum accounts, yet these meaningful contexts of narrative development easily get lost in the process of being reformulated according to institutional standards of textual reproduction.
Report writing, as any type of discourse representation, inevitably involves transformation (Bucholz Reference Bucholz2000) and one could argue that as long as the applicant agrees with the kind of reformulation suggested by the official, this rendition will do as a reliable representation. Closer examination of the interactive input in the ID hearing reports (Maryns Reference Maryns2006), however, has shown that asylum hearings at this early stage of investigation generally allow very little space for contextualization, metacommunication, and negotiation of intended and inferred meanings. Moreover, applicants are often asked to sign the hearing report for approval without it being read or retranslated to them first (Maryns Reference Maryns2006). Nevertheless, even when applicants have little control over these representations, the textual residue that survives their interaction with the authorities is still attributed to them.
Consequently, given the above described precarious conditions of textual reproduction in the Belgian asylum procedure, it is most hazardous to conclude, merely on the basis of the textual residue that has survived the institutional chain of entextualizations, that the applicant was incapable of providing the required factual account, let alone unwilling to do so.
The discursive afterlife of the text in the Belgian Assize Court Procedure
The ID decision of refusal in extract (1) recurs at several stages in the assize trial. It is part of the character report (lit. morality report) of the victim, which comprises information gathered by the examining magistrate in the course of the pretrial investigation about the victim's personality. This report includes, besides a record of the testimonies of relatives and acquaintances, an account of the migration history of the man. A chief inspector of the police, appointed to assist the examining magistrate, is now summoned as an expert witness in the trial to report on the victim's migration file. The police inspector sets out this decision in great detail. Although the criminal code prescribes this report to be an objective account of the data obtained, it is striking that he takes an active stance in highlighting the negative outcome of the application.
As soon as the presiding judge opens the floor for questions, the defence counsel for his part eagerly continues with an evaluation of the victim's character, further topicalizing the negative outcome of the ID decision of refusal in his argument. However, whereas the police witness refers to the ID decision only to throw a light on the victim's migration identity, the defence counsel strategically deploys this text to depict the overall personality of the man. This can be seen in (3): the defence counsel addresses the witness directly—thereby ignoring the inquisitorial protocol of indirect examination—though the presiding judge repeatedly comes in to qualify the counsel's arguments.Footnote 4
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(3) Passage uit een vraag van de advocaat aan de getuige
Passage from a question of the defence counsel for the witness
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1. DEF: Eigenlijk als ik lees wat de minister schrijft =ik bedoel wat de ministeriële diensten schrijven, u hebt het misschien al gezegd, ik verontschuldig mij ervoor, maar ik vraag uit een soort interpretatie, ik bedoel dan de bijlage bij de beslissing tot weigering van verblijf en we zijn dan xx/xx/xxxx, en het zal dan, gecorroboreerd worden xx/xx/xxxx met het bevel om =het bevel om het grondgebied te verlaten =in zijn theoretische aspecten =maar als eenvoudige mens die dat leest kan ik nie anders, dan dat de overheid daar =en ik ga =over de doden niets dan goeds, zegt men maar ik wil peilen naar de persoonlijkheid van het slachtoffer, hij moet fameus gelogen hebben, want in de x termen gezegd =
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2. PRESIDING JUDGE: =maar nu kan ik =nu moet ik u toch even onderbreken, deze beslissing is niet definitief =u mag zeggen wat erin staat maar maar gaan zeggen dat hij gelogen heeft
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3. DEF: ik zeg dat ik denk, dat als ge leest dat de dienst schrijft “betrokkene =
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4. PRESIDING JUDGE: =ja, u moet er wel bij zeggen, er is beroep tegen he =
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5. DEF: =ja ja maar dat beroep, en dat die jonge man op dat ogenblik met de waarheid duchtig een loopje heeft genomen he, en dat zeg IK dan maar he als we daar =“betrokkene BETROKKENE 's verklaring, is uiterst vaag en algemeen, hij haalt zeer weinig concrete feiten en exacte data aan, betrokkene =NIET wanneer hij enzovoort =lid van die partij =van dat =zodat bij betrokkene's verklaring NIET kan worden afgeleid enzovoort =en dat hij persoonlijk NOOIT concrete problemen kende MET de Taliban, hij haalt immers geen enkel concreet feit aan, de betrokkene kan ook geen enkel BEGIN van bewijs voorleggen, de motieven =ik heb deernis met de vreemdelingen he, en ik KEN het stukje uit het evangelie, “er moet ook voor hen plaats zijn in de herberg,” maar hij is niet gekomen al wenend, ik ga daar alleen maar dat over zeggen, of ik kan geen teksten meer lezen, over de doden niets dan goed, maar peil naar zijn persoonlijkheid, maar ik kan nie anders zeggen =blut weg, dat dat DAT de deftige vertaling is van, “‘t zijn al leugens,” als ge een beetje naar de hele chronologie kijkt, POLITIEK asiel wordt aangevraagd, uitwijzingsbevel, 25 april xxxx, eigenlijk zegt het uitwijzingsbevel dat hij gelogen heeft, dat zegt het in beSCHAAFDE termen zoals een mens zich soms uit.
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1. DEF: In fact when I read what the minister writes =I mean what the ministerial offices write, you may have said it before, I apologize for that, but I ask out of a sort of interpretation, what I mean is the annex to the decision of refusal and we are then xx/xx/xxxx, and it will then be, corroborated xx/xx/xxxx with the warrant to =the warrant to leave the territory =in its theoretical aspects =but as a humble (simple) person who reads this I cannot =but that the government there =and I'm going to =never speak ill of the dead, people say but I want to gauge the personality of the victim, he must have lied fabulously, because in the x words of =
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2. PRESIDING JUDGE: =but now I can =now I really have to interrupt you for a moment, this decision is not peremptory =you may say what's in there but but (getting to the stage of) saying that he has lied
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3. DEF: I say that I think, that when you ((informal)) read that the office writes “person concerned =
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4. PRESIDING JUDGE: =yes, you should also say, there is an appeal against it right =
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5. DEF: =yes yes but that appeal, and that this young man at that moment really slanted the truth hen, and that is just what I say hen if we =“person concerned the DECLARATION of the person concerned, is exceedingly vague and general, he produces very few specific facts and accurate dates, person concerned =NOT when he etcetera =member of that party =of that =so that from the declaration of the person concerned it CANNOT be inferred etcetera =and that he personally NEVER had actual (concrete) problems WITH the Taliban, as he produces not one single concrete fact, the person concerned also cannot present the slightest BEGINNING of proof, the motives =I pity the migrants (strangers) hen, and I do know that part from the gospel, “there should also be room for them in the hostel,” but he didn't come weeping with grief, I will just say this about it, or I am no longer able to read (texts), never speak ill of the dead, but gauge his personality, all I can say =bluntly, that that THIS is the formal (dignified) translation of, “it's all lies,” if you just consider the entire chronology, POLITICAL asylum is applied for, deportation order, April 25 xxxx, in fact it is the deportation order that says that he has lied, that's what it says in CIVILIZED terms as one sometimes expresses oneself.
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The defence counsel skillfully colonizes the voice of the Immigration Department to sketch a particular identity for the victim in the assize trial. By means of a well-mastered set of interdiscursive techniques, he smoothly switches between speaker roles and this enables him to manage shifts in interactional footing between authoritative judicial voices and common sense lay perspectives (Goffman Reference Goffman1981). The actual quotation from the ID decision of refusal suggests a faithful representation of this ministerial decision: it clearly echoes the institutional voice, reflected in the use of difficult terminology (‘corroborated’), standard formulae (‘the warrant to leave the country’) and emphasis on factuality (‘April 25’). However, by means of metalinguistic signalling devices (prosody, increased pitch, selective reading) the defence counsel succeeds in highlighting those elements from the original that he wants stressed, that is, anything the applicant failed or even neglected to say, to do, or to submit. In his lay interpretation of the ID decision, he even twists the inadmissibility argument—the argument of the ID that the asylum seeker's account did not sufficiently attest to a well-founded fear of personal persecution—into an explicit case of deception, an argument that cannot be traced in the original report (cf. extract (1)). This is a highly debatable point, for it is one thing to state that on the basis of the allegations in the asylum report the man did not meet the convention criteria; it is quite another to claim that his declarations were deceptive.
The clash between the credibility attached to the institutional record of the case on the one hand and the overall uncertainty attached to the client's input in this institutional version on the other is meaningful here. In the defence argument, the firm institutional stance is underlined by the use of assertive reporting verbs (‘said,’ ‘stated’), while the reported allegations (‘allegedly,’ ‘is alleged to’) index the unsteadiness attributed to the client. Even though the reported realities are repeatedly questioned, the reporting of these realities is not. And although the judge raises questions as to the transferability of such a document, the document is in itself treated as a staunchly neutral, objective, and factual piece of discourse. At no point in their account do the courtroom participants question the conditions under which the input in this document was collected, processed, and evaluated. The defence counsel's seemingly verbatim animation from the ID decision may strongly convey legal authority, the perspective he adopts to interpret these reported utterances, however, is markedly nonprofessional: he dissociates himself from his institutional role as a legal practitioner and substitutes his legal expert stance for an everyday lay interpretation of the reported words. This dual stance not only enables him to align himself with the lay jury, it also offers him the opportunity to add legal-institutional value to his subjective interpretations without necessarily taking the responsibility (authorship) for these subjectivities.
The way in which the ID decision of refusal is used by the defence counsel as “factual evidence” to demonstrate the victim's “deceitful” behavior, can be aligned with his overall defence strategy. Throughout the trial, refugee status is strategically employed by the defence counsel to produce a particular identity for the protagonists in the case. This process of identity building is conceived as a matter of positioning in contrasts: whereas the defendant is represented as a sincere hard-working political refugee,Footnote 5 the victim is depicted as a deceitful economic refugee and a profiteer. This conception ties in with the negative image of the asylum seeker that is spread and reproduced in the media where asylum and migration are often bracketed together with issues of abuse and illegality. But there is more. The counsel's observation that the victim is a cheat is used as evidence to arrive at the argument of provocation. There is very little factual evidence in this case, though, to enter a plea for provocation, apart from the vague declaration of an eye witness who possibly heard the victim say something before he got shot.Footnote 6 Despite the disputability of this testimony, the defence counsel topicalizes the eloquence of the victim as a central element in his provocation plea.
This brings us to another remarkable instance of textual travel, this time within the assize procedure. In his character report of the victim, the examining magistrate gives an account of the statements taken from relatives and acquaintances about the social behavior of the victim. In this report he states that:
X is described by relatives and friends as a diligent and intelligent man who was also friendly, helpful and not aggressive. … He could defend himself against verbal attacks without becoming physically violent. He was very eloquent. (my translation)
In the build-up to his provocation argument, however, the defence counsel decontextualizes these words, adding a pejorative connotation to this reported “eloquence” by reframing it as glibness used to mislead or deceive. What was initially produced as evidence for the prosecution (à charge) is now picked up from the case file and strategically reshaped into evidence for the defence (à decharge), shown in (4).
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(4) Passage uit het pleidooi van de verdediging
Passage from the defence plea
DEF: Ik zeg het, over de doden niets dan goed, maar als ik die slotscene zie, de scene waarop hij (beschuldigde) losbarst en waarop hij de zo verkeerde daad stelt van het wapen uit den auto te nemen en te schieten, de scene waarin hij zich schuldig maakt =als hij dat doet, staat hij tegenover iemand (slachtoffer), die ook geen onbeschreven blad is he, en die een typische =al wie het =zeer welbespraakt zegt men, zeer welbespraakt, ook dat speelt een rol in de feiten.
DEF: As I say, never speak ill of the dead, but when I see that final scene, the scene in which he (the defendant) collapses and in which he performs that very wrong act of taking the weapon out of the car and of shooting, the scene in which he is guilty of =when he does that, he stands in front of somebody (the victim), who is not innocent either hen, and who has a characteristic =all those who =very eloquent, this ALSO plays a role in the facts.
Given that the civil parties do not appear in the trial to testify and that the jurors have to form their opinion about the case without thorough inspection of the case file,Footnote 7 the defence counsel can, largely unnoticed, allow himself this metadiscursive latitude in reframing the words of others. And this is where he skillfully brings together these two stretches of entextualized discourse: through everyday forms of reasoning, he can be seen to associate the victim's alleged verbal competence to deceive the asylum authorities with the likelihood of him using verbal assault provoking physical aggression. In this way, reported speech from the asylum and assize files is strategically deployed by the defence counsel and carried further to bolster the judicial statement of provocation. The defence counsel reverses offender-victim roles here: the deceased, who does not even have an attorney or civil parties to defend his position in court, is depicted as the deceitful and insolent man, inclined to provoke aggression, while the defendant is portrayed as a model migrant who was provoked to lose self-control. These are very strong accusations. However, analysis demonstrates that the gravity of these accusations is out of all proportion to the evidence adduced by the defence to substantiate these charges. Both internal and external evidence is twisted and manipulated as it travels within and across procedural contexts. It goes without saying that when an account is persistently remolded, even across spaces of institutional decision-making, it can no longer be treated as relevant and reliable evidence in court, and it is self-evident that the procedural outcome of one specific case cannot be transposed to a different procedural setting just like that, let alone be taken as indicative of the overall identity of the person concerned. Still, it could be seen throughout the proceedings that referential transparency of the observed replications was nevertheless assumed.
Discussion
Institutional casework procedures have been defined as standard ways of processing subjectivities. Despite the fact that they apply in miscellaneous contexts of legal-administrative decision-making, the observed procedures—asylum and assize—clearly share some remarkable similarities when it comes to methods and mechanisms of information processing and assessment. The finality of both procedures is that complex social realities are mapped onto formal institutional ones, they are both characterized by an urge towards homogeneity and it is beyond doubt that discourse has a reality shaping effect in both procedures. The described interdiscursive processes, forms of entextualization par excellence by which earlier produced discourses—whether initially spoken or written—are mobilized, shaped, and appropriated as they travel through case-making processes are, of course, not new to the field of institutional discourse analysis (Matoesian Reference Matoesian1999; Gibbons Reference Gibbons2003; Maryns Reference Maryns2006). But what is particularly striking in the observed case is that important identity-building resources emerge from laminated processes of discourse representation, not merely involving entextualization within but also across procedural settings. Interestingly, the way in which these interdiscursive processes are orally played out in front of the assize jury, throws a light on the afterlife of institutionally produced records whereas access to the history of these records brings to the surface the potential for interdiscursive inconsistencies that may color the eventual attribution of identities. Moreover, the dislocation of the institutional client entails particular dimensions of translocality across national, sociocultural, and linguistic borders, which brings about extra layers of discursive filtering such as mediation through an interpreter and the need for extra epistemic and affective contextualization work. Nevertheless, the data demonstrate that even in a situation of extreme translocality, institutional homogeneity is persistently implemented through discursive homogeneity in the way language is treated as a “transparent referential vehicle” (Haviland Reference Haviland2003:773), that is, a neutral and objectifying tool to represent facts, events and identities in the institutional space, the potential effects of which cannot be dismissed lightly.
The main issue here is an issue of resources and ideologies of language that do not only produce but also obscure inequitable access to resources. It has been argued that institutional identities are attributed largely on the basis of discursive categories and representations. And although the observed procedures are premised on homogeneous treatment of cases, neither the interpretation of the applied categories and criteria in themselves (persecution, provocation) nor the methods used to determine whether an individual case meets these criteria or fits these categories, are sound and unequivocal.
First, with regard to the applied categories and criteria, Belgian law (immigration law/criminal law) provides the abstract-doctrinal setting for core legal concepts (political asylum/moral responsibility), but the actual implementation of these categories is at the discretion of the case-making authorities (the ministry/the court) (Declercq Reference Declercq2007). The concepts of persecution and provocation in themselves, however, are underspecified in the law (When is fear of persecution “well-founded” and how are the parameters of provocation defined?). These concepts are therefore open to several interpretations by caseworkers and legal practitioners, who have but a limited number of instructions, for instance, the precondition—stipulated in the 1951 Geneva Convention—that the persecution should be based on reasons of race, religion, nationality, membership of a particular social group, or political opinion (Maiani Reference Maiani2010).Footnote 8 The ambiguity in the law of concepts related to persecution and provocation opens up enormous potential for multiple interpretations and redefinitions of these concepts, which not uncommonly come about through unarticulated common-sense reasoning processes (Sing Reference Sing1999; D'hondt Reference D'hondt2009). In the data, the defence counsel's seemingly verbatim representations from the case files as well as his seemingly transparent forms of common-sense reasoning, obscured well-considered juridical categorizations of events and identities. Limited evidence to support a claim of personal persecution in the victim's asylum application was reconceptualized by the defence counsel in the assize trial as a case of mere deception, and this capacity to deceive “our” national authorities was, in turn, used as a basis for manipulating the concept of “eloquence” to arrive obliquely at the argument for provocation. Things that were not openly “sayable” in court, such as subjective character evaluations, were indexically produced through institutional voices in reported utterances. The voice of one institution was skilfully played off against another. An administrative procedure could be seen to get an afterlife in a legal procedure and this demonstrated the enormous value attached to institutional categories, even when the case was closed, or when “the person concerned” had deceased.
This brings us to the methods for determining whether an individual case meets the postulated criteria (of political refugeeness/of provocation). In the observed settings of procedural decision-making, there is usually little factual evidence to ascertain the authenticity of the reported matters. Institutional representatives therefore have to turn to the visible but often very minimal cues in applicant performance. Minimal discursive cues often become indexical of issues as crucial as speaker identity and credibility. Analysis of asylum hearings has demonstrated that multiple language use and “shattered performance” are treated as marked indicators of fragmentation and unreliability of the speaker (Maryns Reference Maryns, Martin-Jones, Blackledge and Creese2012). Similarly, research on sexual assault trials has shown that lack of emotion or descriptive detail is often seen to index minimal involvement in the reported events (Matoesian Reference Matoesian2001, Ehrlich Reference Ehrlich2001). Likewise in the observed assize trial, particular discursive cues, such as the murder victim's alleged belligerent assertiveness, are turned into potential evidence for provocation. Such largely common sense and unarticulated assessments of semiotic behavior, however, notwithstanding the fact that they apply to increasingly hybrid and multidiscursive spaces of decision-making, are in themselves ideologically and culturally biased (Sing Reference Sing1999). A deeply rooted nationalist idea of language—an ideology that probably endures for longer in institutional domains than in other, less hegemonically structured facets of society—causes the performance of clients to be measured against hegemonically organized regimes of language that impose a textualist standard that serves as a functionally differentiated norm against which all language use is measured. According to this textualist ideology (Collins Reference Collins, Silverstein and Urban1996; Haviland Reference Haviland2003; McKinnon Reference McKinnon2009), the written word and its ensuing criteria of textuality—consistency and factuality expressed in a monolingual standard code—are considered the most objective and reliable means of performance in institutional processes. And though this textual standard may equally be imposed on all institutional clients, the resources needed to meet this standard are not equally accessible to all of them. Research on language in the asylum determination process has demonstrated that a reorientation of applicant performance to institutional standards of textuality can have considerable implications for the applicants’ chances to make their claim and it has been argued that minority speakers who are prevented from mobilizing the full range of their communicative potential can scarcely be expected to meet procedural-textualist criteria of facticity, coherence, and detail (Maryns Reference Maryns, Martin-Jones, Blackledge and Creese2012).
Moreover, this textualist standard not merely conditions the assessment of semiotic performances in institutional encounters, it also tends to be considered the most objective and reliable means of discursive representation in the further course of the procedure. Though experiential accounts inevitably undergo all sorts of filtering and transformation in order to achieve the preferred textualist standards, neutrality of representation is still taken for granted. As soon as the applicants’ words go on record in written reports, they are abstracted from their initial and often very messy context of use and then metapragmatically re-embedded and re-shaped into a different context where they may be attributed new meanings. Moreover, it is from these decontextualized versions of the original discourse that the official institutions derive patterns of “plausibility” and “likelihood,” the latter of which can only be done away with through available documentary evidence, which is for many applicants very hard to submit. In this way, homogeneous language ideologies that assume equal treatment can potentially backfire on the very clients who cannot live up to the accepted standards of procedural conduct. Also in the data, the account of the individual client (asylum seeker/victim) was conditioned by these textual criteria of appropriateness from the very moment of its production in the first asylum interview, until it was eventually absorbed into the posthumous character evaluation in the assize court as a written report, which was, nonetheless, still equated with the client's initially produced account. The multidiscursive processes conditioning the eventual input in these records, however, went largely unquestioned.
Concluding remarks
This article has confirmed once more how institutional ideologies of language—as a neutral conduit that transparently renders speaker intentions—not only conflict with contemporary scientific ideas about language (Haviland Reference Haviland2003; Duranti Reference Duranti2004; Blommaert Reference Blommaert2010) but also condition actual procedural outcomes. Though language plays a critical role in the construction of institutional identities, the analysis has brought to the surface remarkably uncritical assessments of the relationship between language and identity. Translocality could be seen to pervade the analyzed case, both in the spatial trajectories of the client (his migration identity) as in the textual trajectories of his case file (the institutional identities constructed on his behalf within and across procedures). The question whether this case of far-reaching translocality is fundamentally different from cases lacking this transnational and transprocedural dimension, however, remains a debatable point. Arguably, social diversity pervades even the most local instances of institutional processing, where several parameters such as the idiosyncratic features of the speaker, diverging institutional literacies or mere contingency factors may have an impact on procedural conduct. Moreover, one could argue that the observed dynamics of discursive reconstruction are intrinsic to any specific institutional management of individual cases, for institutional processing by definition involves multidiscursivity, entextualization, and an urge towards homogeneity, all of which inevitably affects the construction of institutional identities.
By contrast, the data illustrate that increased globalization does make a difference, though its effects need to be put into perspective: social diversity should be approached empirically as a matter of degree and not in terms of isolated categories. Institutional processing across borders, in other words, is not intrinsically different from standard procedures, but increased translocality of clients and their discourses within and across procedures precipitates the effects of textualism in the ways extra parameters and layers of filtering such as mediation through an interpreter or culture-specific inferencing may intensify processes of discursive reconstruction. Paradoxically enough, though institutional processing in contexts of super-diversity (Blommaert Reference Blommaert2010) catalyzes issues of resources and ideologies of language, underlying multidiscursive processes still remain invisible in procedural outcomes. The observed interactional routines, however, should not be seen in terms of individual intentions but rather as individual habitus or assimilation into institutional routines of processing information. Objectivity, neutrality, and equal opportunity are postulated on the assumption that similar treatment—reflected in standard information processing procedures— implies equal treatment. After all, abstraction into manageable cases is hardly avoidable in a bureaucratic system that has to cope with a large-scale influx of new applications.Footnote 9 What tends to be overlooked, however, is that if institutional representatives prefer to organize their procedural discourses on the basis of locally embedded ideologies and use this as a criterion to assess social conduct and allocate social rights, this may become problematic in multilingual and multicultural situations where perceptions of indexical relations between language and identity of the different participants in the process diverge.
The data have highlighted deeply ideologized processes of meaning-making that do not apply translocally for these processes are premised on “placed” resources, indexical frames, and institutional literacies that are not equally accessible to all clients. In this way, institutional clients may lose their “voice” both literally, in the multiple re-animations of their words, and symbolically, as they become spectators of the reconstruction of their own identities. Their voice is in many cases the clients’ principal tool for justifying their application. The way in which their usually very complex social experiences are captured into bureaucratically manageable accounts, however, gives evidence of intricate and messy multidiscursive processes of representation and assessment, which may cause this principal tool to lose its significance.
Ongoing research on language mobility (Blommaert Reference Blommaert2010; Eades Reference Eades2010; Pennycook Reference Pennycook2010) and critical reflection on the language-ideological implications of institutional processing across sociocultural and linguistic boundaries can definitely contribute to professional practice. Raising awareness among practitioners of the sociolinguistic intricacies encountered in the institutional space and facilitating dialogue with the institutions to allow the possibility of reflection, discussion, and change in the methods currently used therefore continue to be some of the greatest challenges faced by language scholars today, for as long as the discursive dynamics of institutional processing do not only produce but also obscure inequitable access to linguistic resources, institutional treatment of accounts will persistently fail to do justice to the complexity of these accounts.
Appendix: Transcription conventions
- …
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pauses
- ==
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latching, overlaps
- CAPITALS
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increased pitch
- xxx
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anonymyzed information