In response to the aging workforce, researchers have increasingly identified the need to integrate lifespan developmental perspectives into existing organizational theory. More specifically, researchers have called for an investigation of the various mechanisms through which age affects work-related outcomes and for theoretical frameworks to conceptualize successful aging at work (Ng & Feldman, Reference Ng and Feldman2013; Zacher et al., Reference Zacher, Kooij and Beier2018). One such avenue to understanding lifespan development in the workplace, socioemotional selectivity theory (SST), has emerged as a preeminent theory of social and emotional development (Carstensen, Reference Carstensen1991, Reference Carstensen1992, Reference Carstensen2006; Carstensen et al., Reference Carstensen, Isaacowitz and Charles1999). Socioemotional selectivity theory provides an explanatory mechanism of how older adults make social choices and addresses the dynamic role of time in predicting the goals that individuals pursue and the social partners they seek to fulfill them (Carstensen et al., Reference Carstensen, Isaacowitz and Charles1999). As such, SST offers a theoretical lens to advance our understanding of successful aging at work.
The model of successful aging proposed by Kooij et al. (Reference Kooij, Zacher, Wang and Heckhausen2020) in the focal article builds on Heckhausen et al.’s (Reference Heckhausen, Wrosch and Schulz2010) motivational theory of lifespan development in which goal engagement and disengagement processes are examined in the context of changing opportunities and constraints that covary with age. Viewing successful aging through the lens of SST enriches the model in the focal article for at least four reasons. First, goal-directed behavior underlies both theories, and each seeks to explain the way in which goal choice informs decisions about the allocation of time and resources. Second, SST complements the theoretical underpinnings of the model because, while the motivational theory of lifespan development outlines the processes of goal engagement and disengagement, SST provides specific goal categories that are influenced by an individual’s future time perspective. Third, given the emphasis on fit-seeking behavior, considering goal type should have a direct effect on the extent to which certain goals lead to perceptions of P-E fit, and these perceptions should vary with age due to its relationship with future and occupational time perspective (Rudolph et al., Reference Rudolph, Kooij, Rauvola and Zacher2018). Finally, practice recommendations to motivate older workers based on SST offer a way to reduce anticipated or experienced misfit between what an organization supplies and what an aging employee needs.
Ostensibly, the consideration and integration of SST offers an avenue to enrich the process model of successful aging presented by the focal article. As such, the overarching goal of the present commentary is to describe research relating to SST, emphasize the role of SST in understanding successful aging at work, and provide specific practical recommendations to enhance P–E fit based on the integration of the process model and SST.
Socioemotional selectivity theory at work
Socioemotional selectivity theory has emerged as a prominent motivational theory of lifespan development and suggests that as individuals age, their future time perspective shifts such that they start to view “time” as time left in life rather than time since birth (Carstensen, Reference Carstensen2006). The tenets of SST are based on three assumptions: (a) social interaction is core to survival; (b) humans are inherently agentic, and behaviors are guided by the expectancy of goal realization; and (c) because individuals hold multiple and sometimes opposing goals, the selection of goals directs subsequent behavior (Carstensen et al., Reference Carstensen, Isaacowitz and Charles1999). In general, research suggests that older adults perceive their future time as more limited compared with younger adults (Lang & Carstensen, Reference Lang and Carstensen2002). When future time perspective is perceived as expansive, future-oriented and knowledge-related goals are prioritized, whereas a limited time perspective leads to a here-and-now orientation involving goals related to feeling states, emotional meaning, and satisfaction (e.g., generativity, emotion regulation; Carstensen et al., Reference Carstensen, Isaacowitz and Charles1999). It should be noted, however, that future time perspective is considered to be malleable, and social goals change in both younger and older people when varying constraints are imposed (Carstensen et al., Reference Carstensen, Isaacowitz and Charles1999). With this caveat in mind, the core proposition of SST suggests that perceptions of time lead to the ranking, selection, and execution of behaviors geared toward specific goals.
Although considerably less research has examined SST in the workplace, a growing body of research has suggested that the motivational effects of future time perspective have implications in occupational settings (e.g., Fasbender et al., Reference Fasbender, Burmeister and Wang2020; Rudolph et al., Reference Rudolph, Kooij, Rauvola and Zacher2018; Wang et al., Reference Wang, Burlacu, Truxillo, James and Yao2015). Perhaps more relevant to the present discussion, occupational future time perspective builds on the tenets of SST and has been used to describe employees’ perceptions of how much time and opportunities they have left until they retire from work (Fasbender et al., Reference Fasbender, Wöhrmann, Wang and Klehe2019; Rudolph et al., Reference Rudolph, Kooij, Rauvola and Zacher2018; Zacher & Frese, Reference Zacher and Frese2009). For younger workers, these motivational differences manifest as the prioritization of goals relating to knowledge acquisition, career planning, and the development of skills and abilities that will pay off in the future. Older workers, by contrast, may focus on more present-orientated goals such as regulating their emotions to be positive and pursuing positive social relationships with others.
Compared with younger workers, older employees have been found to be more cooperative and less competitive, report greater organizational commitment, and have more positive job attitudes (D’Amato & Herzfeldt, Reference D’Amato and Herzfeldt2008; Kanfer & Ackerman, Reference Kanfer and Ackerman2004; Wong et al., Reference Wong, Gardner, Lang and Coulon2008). Using SST as a theoretical lens to understand these findings, with diminishing levels of perceived time and opportunities in their occupational future, employees are more likely motivated by socioemotional goals to create positive and meaningful social experiences in the workplace (Henry et al., Reference Henry, Zacher and Desmette2015; Zhan et al., Reference Zhan, Wang and Shi2015).
Using socioemotional selectivity theory to enhance P-E fit
Armed with a proper conceptualization of SST and the effects of future time perspective in occupational settings, the integration of SST into the process model can provide additional insights into successful aging at work. The theory provides specific goal categories (i.e., knowledge-based goals vs. emotional goals) that are influenced by an individual’s future time perspective. The process model presented by the focal article outlines the processes of goal engagement and disengagement. Acknowledging goal type should have a direct effect on the extent to which certain goals lead to perceptions of P–E fit, and these perceptions should vary with age due to its relationship with future and occupational time perspective (Rudolph et al., Reference Rudolph, Kooij, Rauvola and Zacher2018). An understanding of SST allows managers to structure the work environment, set goals, and provide resources to align with the changing needs of workers as they age (i.e., goals relating to emotional well-being, relationships, etc.).
According to Buyens et al. (Reference Buyens, Van Dijk, Dewilde and De Vos2009), practices aimed at prolonging the participation of older workers in the labor market should be tailored to the specific needs, perceptions, and preferences of older workers. In light of findings suggesting that perceptions of remaining time are positively associated with contextual variables (e.g., work environment, job characteristics), organizations should target these variables to improve outcomes for older workers (Henry et al., Reference Henry, Zacher and Desmette2017). Building on the recommendations presented by the focal article, practice recommendations to motivate older workers based on SST offer a way to reduce anticipated or experienced misfit between what an organization supplies and what an aging employee needs. Using the tenets of SST, along with the process model presented by the focal article, we provide practical suggestions for (a) performance management and feedback, (b) facilitating self-regulation behaviors and increasing personal resources, and (c) structuring the work environment.
Performance management and feedback
The focal article notes the importance of implementing well-designed performance management systems with clear performance goals and a fair and objective performance appraisal. Using SST as a lens to understand age-related differences in feedback reactions, Wang et al. (Reference Wang, Burlacu, Truxillo, James and Yao2015) found different patterns of relationships between feedback characteristics and feedback reactions across older and younger workers. Specifically, given their focus on positive socioemotional experiences, older workers are more likely to attend to the favorability and delivery of the feedback compared with younger workers (Wang et al., Reference Wang, Burlacu, Truxillo, James and Yao2015). That is to say, older workers are more likely to use the valence and delivery of the feedback to inform their self-view and perceived quality of their relationships at work. Conversely, given their focus on knowledge-related goals, younger workers are more likely to attend to the utility of the feedback message when basing their feedback reactions (Wang et al., Reference Wang, Burlacu, Truxillo, James and Yao2015). When giving feedback to older workers, supervisors can focus on providing feedback in a considerate manner and avoid focusing solely on performance aspects that are in need of improvement (Wang et al., Reference Wang, Burlacu, Truxillo, James and Yao2015).
Facilitating self-regulation behaviors and increasing personal resources
Second, in order to facilitate successful aging, the focal article recommends the implementation of interventions that are effective in stimulating self-regulation behaviors and increasing personal resources. An understanding of SST can allow organizations to (a) tailor training to the needs of older workers and (b) provide resources that are aligned with the needs of these employees. In terms of job characteristics, restructuring work to allow for increased autonomy and skill variety can allow older workers to make full use of their experience-based knowledge and achieve greater outcomes (Henry et al., Reference Henry, Zacher and Desmette2017; Truxillo et al., Reference Truxillo, Cadiz, Rineer, Zaniboni and Fraccaroli2012). Structuring work, providing resources, and reducing barriers to effectively using an older worker’s skills and knowledge will make anticipated and experienced P–E misfit less likely.
When implementing interventions, organizations should note that future time perspective is malleable, and offering training opportunities customized to the needs of older adults may encourage participation and other successful outcomes (e.g., intention to transfer training material back on the job). Intervention strategies based on the selection, optimization, and compensation model offer just one way to teach employees how to more effectively choose their work goals, optimize goal pursuit, and compensate for potential losses in resources (Baltes & Baltes, Reference Baltes, Baltes, Baltes and Baltes1990; Moghimi et al., Reference Moghimi, Zacher, Scheibe and Van Yperen2017). Further, organizations can seek to maximize positive training experiences (i.e., favorable training reactions) and highlight the potential socioemotional benefits of training (i.e., high-quality social exchanges with coworkers) to ensure favorable outcomes for older workers.
Structuring the work environment
Third, the focal article emphasizes constructing a positive social environment to enable self-regulation behaviors and increase P–E fit of older workers. An SST perspective suggests that as employees experience changes in their social and emotional goals, organizations can motivate employees by structuring the work environment to provide opportunities to satisfy these emerging needs (Thrasher et al., Reference Thrasher, Biermeier-Hanson and Dickson2020). For example, organizations can support the development of meaningful relationships at work by promoting opportunities for older workers to take on roles as mentors or engage in knowledge-sharing activities (Thrasher et al., Reference Thrasher, Biermeier-Hanson and Dickson2020). At the same time, these mentorship relationships are also beneficial for younger employees who prioritize knowledge-based goals, because they provide additional opportunities to learn and develop skills (Thrasher et al., Reference Thrasher, Biermeier-Hanson and Dickson2020).
Furthermore, organizations should implement age-inclusive HR practices (e.g., age-neutral career and promotion systems, equal access to training for all age groups) to facilitate the emergence of a positive age-diversity climate, which can enhance collective perceptions of social exchange and, in turn, promote positive interactions among coworkers (Boehm & Dwertmann, Reference Boehm and Dwertmann2015; Boehm et al., Reference Boehm, Kunze and Bruch2014). Thus, in addition to the benefits of an age-diversity climate noted in the focal article, an SST perspective suggests that a positive age-diversity climate may motivate older employees by promoting opportunities for positive social contact and exchange (Boehm & Dwertmann, Reference Boehm and Dwertmann2015).
Conclusion
Now more than ever, there is a pressing need to understand and integrate lifespan developmental perspectives into organizational theory and practices. In order to facilitate successful aging at work, an understanding of SST can allow organizations to successfully target the social and emotional needs of workers as they age. Integrating SST into the process model presented by the focal article provides further insight into the goal engagement and disengagement processes involved in P–E fit by accounting for changes in the types of goals that employees prioritize as they age. Thus, this integration allows for a more nuanced set of organizational recommendations for motivating employees in an increasingly age-diverse workforce.
In response to the aging workforce, researchers have increasingly identified the need to integrate lifespan developmental perspectives into existing organizational theory. More specifically, researchers have called for an investigation of the various mechanisms through which age affects work-related outcomes and for theoretical frameworks to conceptualize successful aging at work (Ng & Feldman, Reference Ng and Feldman2013; Zacher et al., Reference Zacher, Kooij and Beier2018). One such avenue to understanding lifespan development in the workplace, socioemotional selectivity theory (SST), has emerged as a preeminent theory of social and emotional development (Carstensen, Reference Carstensen1991, Reference Carstensen1992, Reference Carstensen2006; Carstensen et al., Reference Carstensen, Isaacowitz and Charles1999). Socioemotional selectivity theory provides an explanatory mechanism of how older adults make social choices and addresses the dynamic role of time in predicting the goals that individuals pursue and the social partners they seek to fulfill them (Carstensen et al., Reference Carstensen, Isaacowitz and Charles1999). As such, SST offers a theoretical lens to advance our understanding of successful aging at work.
The model of successful aging proposed by Kooij et al. (Reference Kooij, Zacher, Wang and Heckhausen2020) in the focal article builds on Heckhausen et al.’s (Reference Heckhausen, Wrosch and Schulz2010) motivational theory of lifespan development in which goal engagement and disengagement processes are examined in the context of changing opportunities and constraints that covary with age. Viewing successful aging through the lens of SST enriches the model in the focal article for at least four reasons. First, goal-directed behavior underlies both theories, and each seeks to explain the way in which goal choice informs decisions about the allocation of time and resources. Second, SST complements the theoretical underpinnings of the model because, while the motivational theory of lifespan development outlines the processes of goal engagement and disengagement, SST provides specific goal categories that are influenced by an individual’s future time perspective. Third, given the emphasis on fit-seeking behavior, considering goal type should have a direct effect on the extent to which certain goals lead to perceptions of P-E fit, and these perceptions should vary with age due to its relationship with future and occupational time perspective (Rudolph et al., Reference Rudolph, Kooij, Rauvola and Zacher2018). Finally, practice recommendations to motivate older workers based on SST offer a way to reduce anticipated or experienced misfit between what an organization supplies and what an aging employee needs.
Ostensibly, the consideration and integration of SST offers an avenue to enrich the process model of successful aging presented by the focal article. As such, the overarching goal of the present commentary is to describe research relating to SST, emphasize the role of SST in understanding successful aging at work, and provide specific practical recommendations to enhance P–E fit based on the integration of the process model and SST.
Socioemotional selectivity theory at work
Socioemotional selectivity theory has emerged as a prominent motivational theory of lifespan development and suggests that as individuals age, their future time perspective shifts such that they start to view “time” as time left in life rather than time since birth (Carstensen, Reference Carstensen2006). The tenets of SST are based on three assumptions: (a) social interaction is core to survival; (b) humans are inherently agentic, and behaviors are guided by the expectancy of goal realization; and (c) because individuals hold multiple and sometimes opposing goals, the selection of goals directs subsequent behavior (Carstensen et al., Reference Carstensen, Isaacowitz and Charles1999). In general, research suggests that older adults perceive their future time as more limited compared with younger adults (Lang & Carstensen, Reference Lang and Carstensen2002). When future time perspective is perceived as expansive, future-oriented and knowledge-related goals are prioritized, whereas a limited time perspective leads to a here-and-now orientation involving goals related to feeling states, emotional meaning, and satisfaction (e.g., generativity, emotion regulation; Carstensen et al., Reference Carstensen, Isaacowitz and Charles1999). It should be noted, however, that future time perspective is considered to be malleable, and social goals change in both younger and older people when varying constraints are imposed (Carstensen et al., Reference Carstensen, Isaacowitz and Charles1999). With this caveat in mind, the core proposition of SST suggests that perceptions of time lead to the ranking, selection, and execution of behaviors geared toward specific goals.
Although considerably less research has examined SST in the workplace, a growing body of research has suggested that the motivational effects of future time perspective have implications in occupational settings (e.g., Fasbender et al., Reference Fasbender, Burmeister and Wang2020; Rudolph et al., Reference Rudolph, Kooij, Rauvola and Zacher2018; Wang et al., Reference Wang, Burlacu, Truxillo, James and Yao2015). Perhaps more relevant to the present discussion, occupational future time perspective builds on the tenets of SST and has been used to describe employees’ perceptions of how much time and opportunities they have left until they retire from work (Fasbender et al., Reference Fasbender, Wöhrmann, Wang and Klehe2019; Rudolph et al., Reference Rudolph, Kooij, Rauvola and Zacher2018; Zacher & Frese, Reference Zacher and Frese2009). For younger workers, these motivational differences manifest as the prioritization of goals relating to knowledge acquisition, career planning, and the development of skills and abilities that will pay off in the future. Older workers, by contrast, may focus on more present-orientated goals such as regulating their emotions to be positive and pursuing positive social relationships with others.
Compared with younger workers, older employees have been found to be more cooperative and less competitive, report greater organizational commitment, and have more positive job attitudes (D’Amato & Herzfeldt, Reference D’Amato and Herzfeldt2008; Kanfer & Ackerman, Reference Kanfer and Ackerman2004; Wong et al., Reference Wong, Gardner, Lang and Coulon2008). Using SST as a theoretical lens to understand these findings, with diminishing levels of perceived time and opportunities in their occupational future, employees are more likely motivated by socioemotional goals to create positive and meaningful social experiences in the workplace (Henry et al., Reference Henry, Zacher and Desmette2015; Zhan et al., Reference Zhan, Wang and Shi2015).
Using socioemotional selectivity theory to enhance P-E fit
Armed with a proper conceptualization of SST and the effects of future time perspective in occupational settings, the integration of SST into the process model can provide additional insights into successful aging at work. The theory provides specific goal categories (i.e., knowledge-based goals vs. emotional goals) that are influenced by an individual’s future time perspective. The process model presented by the focal article outlines the processes of goal engagement and disengagement. Acknowledging goal type should have a direct effect on the extent to which certain goals lead to perceptions of P–E fit, and these perceptions should vary with age due to its relationship with future and occupational time perspective (Rudolph et al., Reference Rudolph, Kooij, Rauvola and Zacher2018). An understanding of SST allows managers to structure the work environment, set goals, and provide resources to align with the changing needs of workers as they age (i.e., goals relating to emotional well-being, relationships, etc.).
According to Buyens et al. (Reference Buyens, Van Dijk, Dewilde and De Vos2009), practices aimed at prolonging the participation of older workers in the labor market should be tailored to the specific needs, perceptions, and preferences of older workers. In light of findings suggesting that perceptions of remaining time are positively associated with contextual variables (e.g., work environment, job characteristics), organizations should target these variables to improve outcomes for older workers (Henry et al., Reference Henry, Zacher and Desmette2017). Building on the recommendations presented by the focal article, practice recommendations to motivate older workers based on SST offer a way to reduce anticipated or experienced misfit between what an organization supplies and what an aging employee needs. Using the tenets of SST, along with the process model presented by the focal article, we provide practical suggestions for (a) performance management and feedback, (b) facilitating self-regulation behaviors and increasing personal resources, and (c) structuring the work environment.
Performance management and feedback
The focal article notes the importance of implementing well-designed performance management systems with clear performance goals and a fair and objective performance appraisal. Using SST as a lens to understand age-related differences in feedback reactions, Wang et al. (Reference Wang, Burlacu, Truxillo, James and Yao2015) found different patterns of relationships between feedback characteristics and feedback reactions across older and younger workers. Specifically, given their focus on positive socioemotional experiences, older workers are more likely to attend to the favorability and delivery of the feedback compared with younger workers (Wang et al., Reference Wang, Burlacu, Truxillo, James and Yao2015). That is to say, older workers are more likely to use the valence and delivery of the feedback to inform their self-view and perceived quality of their relationships at work. Conversely, given their focus on knowledge-related goals, younger workers are more likely to attend to the utility of the feedback message when basing their feedback reactions (Wang et al., Reference Wang, Burlacu, Truxillo, James and Yao2015). When giving feedback to older workers, supervisors can focus on providing feedback in a considerate manner and avoid focusing solely on performance aspects that are in need of improvement (Wang et al., Reference Wang, Burlacu, Truxillo, James and Yao2015).
Facilitating self-regulation behaviors and increasing personal resources
Second, in order to facilitate successful aging, the focal article recommends the implementation of interventions that are effective in stimulating self-regulation behaviors and increasing personal resources. An understanding of SST can allow organizations to (a) tailor training to the needs of older workers and (b) provide resources that are aligned with the needs of these employees. In terms of job characteristics, restructuring work to allow for increased autonomy and skill variety can allow older workers to make full use of their experience-based knowledge and achieve greater outcomes (Henry et al., Reference Henry, Zacher and Desmette2017; Truxillo et al., Reference Truxillo, Cadiz, Rineer, Zaniboni and Fraccaroli2012). Structuring work, providing resources, and reducing barriers to effectively using an older worker’s skills and knowledge will make anticipated and experienced P–E misfit less likely.
When implementing interventions, organizations should note that future time perspective is malleable, and offering training opportunities customized to the needs of older adults may encourage participation and other successful outcomes (e.g., intention to transfer training material back on the job). Intervention strategies based on the selection, optimization, and compensation model offer just one way to teach employees how to more effectively choose their work goals, optimize goal pursuit, and compensate for potential losses in resources (Baltes & Baltes, Reference Baltes, Baltes, Baltes and Baltes1990; Moghimi et al., Reference Moghimi, Zacher, Scheibe and Van Yperen2017). Further, organizations can seek to maximize positive training experiences (i.e., favorable training reactions) and highlight the potential socioemotional benefits of training (i.e., high-quality social exchanges with coworkers) to ensure favorable outcomes for older workers.
Structuring the work environment
Third, the focal article emphasizes constructing a positive social environment to enable self-regulation behaviors and increase P–E fit of older workers. An SST perspective suggests that as employees experience changes in their social and emotional goals, organizations can motivate employees by structuring the work environment to provide opportunities to satisfy these emerging needs (Thrasher et al., Reference Thrasher, Biermeier-Hanson and Dickson2020). For example, organizations can support the development of meaningful relationships at work by promoting opportunities for older workers to take on roles as mentors or engage in knowledge-sharing activities (Thrasher et al., Reference Thrasher, Biermeier-Hanson and Dickson2020). At the same time, these mentorship relationships are also beneficial for younger employees who prioritize knowledge-based goals, because they provide additional opportunities to learn and develop skills (Thrasher et al., Reference Thrasher, Biermeier-Hanson and Dickson2020).
Furthermore, organizations should implement age-inclusive HR practices (e.g., age-neutral career and promotion systems, equal access to training for all age groups) to facilitate the emergence of a positive age-diversity climate, which can enhance collective perceptions of social exchange and, in turn, promote positive interactions among coworkers (Boehm & Dwertmann, Reference Boehm and Dwertmann2015; Boehm et al., Reference Boehm, Kunze and Bruch2014). Thus, in addition to the benefits of an age-diversity climate noted in the focal article, an SST perspective suggests that a positive age-diversity climate may motivate older employees by promoting opportunities for positive social contact and exchange (Boehm & Dwertmann, Reference Boehm and Dwertmann2015).
Conclusion
Now more than ever, there is a pressing need to understand and integrate lifespan developmental perspectives into organizational theory and practices. In order to facilitate successful aging at work, an understanding of SST can allow organizations to successfully target the social and emotional needs of workers as they age. Integrating SST into the process model presented by the focal article provides further insight into the goal engagement and disengagement processes involved in P–E fit by accounting for changes in the types of goals that employees prioritize as they age. Thus, this integration allows for a more nuanced set of organizational recommendations for motivating employees in an increasingly age-diverse workforce.