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2 - Managing Heterogeneity

Published online by Cambridge University Press:  19 October 2023

Summary

In grand hotels, the classes and nations mixed in higher concentrations than anywhere else in the city. Grand hotels offered spaces for the elite exercise of freedom but under the necessary conditions of staff surveillance and mutual policing on the part of the guests. Interclass equilibrium rested on the existence of a strict, intricate hierarchy for workers and unspoken norms of dress and comportment for guests. Grand hoteliers had to keep their properties free from conflict, after all, and this they accomplished with recourse to a liberal balance of freedom and control. The arrangement lasted until August 1914, when everyone – guests, white-collar employees, managers, workers, owners – went to war. Then, and all of a sudden, violence erupted in grand hotel lobbies. In one blow, World War I shattered the liberal ideal upon which Berlin’s grand hotels were founded. That ideal, dependent upon an equilibrium supported by little more than architecture, regulation, and unspoken rules, had serious weaknesses, it turned out.

Information

Figure 0

Figure 2.1 Promotional postcard from the Hotel Schaurté, ca. 1900

Image credit: author’s collection
Figure 1

Figure 2.2 Promotional postcard for Zum Heidelberger, the Central-Hotel’s beer hall, ca. 1900

Image credit: author’s collection
Figure 2

Figure 2.3 The American Bar in the grill room of the Esplanade, 1915

Image credit: Landesarchiv Berlin

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  • Managing Heterogeneity
  • Adam Bisno
  • Book: Big Business and the Crisis of German Democracy
  • Online publication: 19 October 2023
  • Chapter DOI: https://doi.org/10.1017/9781009026154.003
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  • Managing Heterogeneity
  • Adam Bisno
  • Book: Big Business and the Crisis of German Democracy
  • Online publication: 19 October 2023
  • Chapter DOI: https://doi.org/10.1017/9781009026154.003
Available formats
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Save book to Google Drive

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Google Drive.

  • Managing Heterogeneity
  • Adam Bisno
  • Book: Big Business and the Crisis of German Democracy
  • Online publication: 19 October 2023
  • Chapter DOI: https://doi.org/10.1017/9781009026154.003
Available formats
×