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This chapter examines Meta’s Oversight Board, a pioneering experiment in governance by emulation that adapts individual rights adjudication to the private governance of social media platforms. Operational since 2020, the Board has been celebrated as a step toward greater accountability while also criticized as a superficial PR strategy. Through its structure, practices, and public perception, the Board blends public- and private-law principles, presenting itself as operationally independent and adjudicating disputes based on international human rights norms. However, its circumscribed authority raises questions about its capacity to elicit substantive structural change at Meta. The chapter situates the Oversight Board as an Emulated Guardian, designed to mimic adjudication but primarily serving as a performative tool to lend legitimacy to Meta’s content moderation. While initially dismissed as symbolic, the Board’s incremental expansion of its guardianship role highlights its dialectical potential: it is both limited by its private nature and empowered by its adjudicatory appearance. This case study progresses through six analytical steps, exploring the Board’s origins, institutional structure, decision-making processes, and practical impact, offering insights into the challenges and opportunities of regulating private power in a globalized digital environment.
This chapter explores the genesis, structure, and potential of the European Union’s out-of-court dispute settlement bodies (ODSs), a cornerstone of the Digital Services Act (DSA) aimed at regulating social media platforms. As a manifestation of Governance by Emulation, ODSs blend public law principles with private governance, emulating individual rights adjudication to hold platforms accountable. This chapter examines the political context behind their creation, tracing the EU’s regulatory evolution and the legislative battles that shaped Article 21 of the DSA. While hailed as innovative tools for ensuring accountability, ODSs face significant structural limitations, such as non-binding decisions, weak cost incentives, and a narrow enforcement focus. Nonetheless, they present a promising avenue for resolving disputes efficiently and experimenting with integrating large language models in decision-making. Early implementation highlights a mix of creativity and challenges, offering insights into the EU’s broader regulatory ambitions to administrify platform governance and set global standards. By analyzing ODSs’ hybrid institutional design and initial practices, this chapter illustrates their dual potential: advancing accountability while exposing the risks of emulating public law mechanisms in private contexts. It concludes by reflecting on ODSs’ role as Emulated Guardians and their implications for future governance of digital public spaces. European Union
The increasing demand for adolescent eating disorder services during and following the COVID-19 pandemic necessitated alternative treatment approaches. Traditional in-patient and daycare settings faced challenges, including resource limitations and geographical accessibility.
Aims
To describe and evaluate the outcomes of the Hospital at Home (H@H) service, an innovative, virtual, intensive treatment programme designed to prevent in-patient admissions or shorten length of in-patient stay.
Method
A prospective cohort of 71 consecutive admissions from October 2021 to December 2024 was established. Data included percentage median body mass index (%mBMI), Eating Disorders Examination Questionnaire (EDE-Q), Children’s Global Assessment Scale (CGAS) and any readmissions for in-patient treatment within the following 6 months. Qualitative feedback was also sought from staff and a sample of patients and family members.
Results
Of the 71 admissions to H@H, only 9 (13%) required hospitalisation. Mean %mBMI increased significantly, from 82.4% (s.d. 8.17) on admission to 90.07% (s.d. 9.44) on discharge (p < 0.001, 95% CI 5.67 to 9.61). Global EDE-Q score improved significantly, from 3.75 (s.d. 1.32) on admission to 2.62 (s.d. 1.45) on discharge (p < 0.001, 95% CI −1.47 to −0.78). Average CGAS improved significantly, from 38.7 (s.d. 7.4) on admission to 51.8 (s.d. 14.2) on discharge (p < 0.001, 95% CI 10.06 to 16.11). Families and patients reported high satisfaction with the virtual care model.
Conclusions
This innovative model prevented hospital admissions, demonstrating clinical benefits and high user satisfaction. Expansion and further research are recommended to explore the long-term clinical outcomes and cost-effectiveness.
Social media giants likeMeta and transnational regulators such as the European Union are transforming private governance by creatively emulating public law frameworks. Drawing on exclusive interviews and in-depth analysis of Meta's Oversight Board and the EU's Digital Services Act, this book explores how these approaches blend European and American perspectives, bridging distinct legal traditions to address the challenges of platform governance. Analysis of content moderation practices and their implications uncovers a critical pattern in the evolution of governance for industries that will define the future, from digital platforms to emerging technologies. Combining public and private law in innovative ways, the book sheds light on bold governance experiments that will shape the digital world – for better or worse. This title is also available as Open Access on Cambridge Core.
Parents of adolescents facing suicidality play a crucial protective role, but often feel overwhelmed. The Partners in Parenting Plus – Suicide Prevention (PiP-SP+) programme is a co-designed, coach-supported, online parenting programme aimed to empower parents within their carer role to manage their adolescent’s suicide risk.
Aims
To evaluate PiP-SP+’s acceptability, feasibility, validity and short-term effects.
Method
Fifteen parents of adolescents aged 12–18 years, concerned about their adolescent’s suicidality, participated in an open-label, non-randomised uncontrolled trial. Parents (n = 11) completed semi-structured interviews, exploring the programme’s acceptability, feasibility and validity. Thirteen parents completed quantitative assessments of parental self-efficacy to respond to adolescent suicidality and non-suicidal self-injury, protective parenting behaviours, carer burden, parental distress, mental health support quality, family functioning, and adolescent anxiety and depressive symptoms at baseline and 120 days post baseline. Finally, nine adolescents of the participating parents self-reported anxiety symptoms, depressive symptoms and perceptions of parental support at baseline and 120 days post baseline.
Results
PiP-SP+ was an acceptable, feasible and valid intervention for parents. Significant baseline-to-post-intervention improvements were observed in parents’ self-efficacy to respond to adolescent suicidality and non-suicidal self-injury, protective parenting behaviours, carer burden, parental distress and mental health support quality. No significant differences were reported in family functioning. Adolescents perceived increased parental support; both parents and adolescents reported reductions in adolescent anxiety symptoms. Although parents reported a significant decrease in adolescent depressive symptoms, adolescents did not.
Conclusions
Findings support the value of undertaking an appropriately powered, randomised controlled trial to confirm these pilot findings.
Research on how non-natives process and learn binomials (black and white) is limited. The present study addresses this gap using online (eye-tracking) and offline (familiarity rating) tasks. Sixty non-native speakers of English (L1 = Arabic) read six stories seeded with 21 novel binomials in three conditions: one exposure, six exposures, and no exposure (i.e., only in post-test) in a counter-balanced design. Each item was also presented in the reversed order (white and black). The non-natives read the stories as their eye movements were monitored and answered comprehension questions. In addition to the novel binomials, 12 existing binomials (congruent with Arabic) were included in the passages as a baseline for comparison. After completing the reading task, the participants completed an offline rating task as a measure of declarative knowledge of the binomial configuration (i.e., word order). All items were rated twice, once in the forward direction and once in the reversed direction. Online results showed that non-natives were not sensitive to the configuration of existing binomials, and there was limited evidence of any sensitivity to novel binomials. Offline, non-natives showed sensitivity to the configuration restrictions of existing binomials but not novel ones.
Portuguese politics and mainstream media have been resistant to the recent spread of populism. This article examines the specific features of Portuguese politics and media that might explain the apparent exception, and puts it to test by analysing the prevalence of populist discourses and styles of communication in different types of online media. The sample is composed of mediated and unmediated messages on immigration and corruption, two issues that are commonly present in populist discourses by both right- and left-wing political actors. Overall, the content analysis shows that although populist discourses are not recurrent in politics and media, social media have amplified the visibility of this kind of discourses in Portugal.
Although many online-based dietary surveys have been developed in recent years, systems that easily survey the dietary balance based on the Japanese diet are insufficient. This study aimed to evaluate the relationship between dietary balance scores from an online survey system based on the Japanese Food Guide Spinning Top, and nutrient/food intake calculated using the weighing method from dietary records (DRs), as well as to assess the system’s utility and applicability. An online dietary balance survey and semi-weighted DR assessment with food photographs were conducted in Japanese participants (n = 34). Registered dietitians entered the balance scores into the system based on the participants’ food photographs, and the scores were calculated using the system. Significant positive correlations (p < 0.001) were found between the online dietary balance scores and nutrient/food intake from DRs; especially for ‘grain dishes’ and carbohydrates (r = 0.704); ‘vegetable dishes’ and the vegetable dish group (sum of potatoes, vegetables, mushrooms, and algae) (r = 0.774); ‘main dishes’ and protein (r = 0.661); ‘milk’ and the milk and milk products group (r = 0.744); and ‘fruits’ and the fruits group (r = 0.748). Bland–Altman analysis showed that the dietary balance scores obtained by this system tended to underestimate the intake compared with the weighing method. Although there are limitations to the accurate estimation of nutrient and food intake, the online dietary balance scores obtained from the online dietary balance survey system were useful for understanding the dietary balance in the Japanese diet.
The internet has expanded access to the works of Michael Field by making them freely available in digital form. This chapter explains how digital editions differ from print editions and raises questions about whether we should consider them as the same text or not. It identifies the basic types of digital editions, describes how the process of creating them can introduce changes into the text, and discusses how minor textual changes can affect how we interpret what we read. Two common options for encoding digital texts are introduced, and we consider the promise of textual encoding to enmesh the text within the ‘semantic web’.
Multiple sclerosis (MS) is a chronic, auto-immune, neurodegenerative condition with increasing global prevalence. People living with MS (plwMS) have reported limited guidance relating to nutrition information. Paired with varied health literacy levels, this makes plwMS susceptible to nutrition misinformation.
Design:
A cross-sectional online social network analysis (SNA) examining nutrition information for MS.
Setting:
A systematic SNA using Twitter/X and YouTube platforms using NodeXL to summarise metrics. Quality was assessed using the QUEST tool. Content analysis of YouTube videos was synthesised into themes for misinformation.
Participants:
Online publicly available social media user posts and video content.
Results:
Twitter/X SNA revealed keywords used most by an account representing 72·8 % of the user network with common diet mentions including Wahls (57 times), paleo (15 times) and ketogenic (11 times). ‘Favourite count’ metrics were strongly correlated with ‘repost count’ (r = 0·83, P = 0·000). Videos which endorsed a diet were more likely to have a lower QUEST score. User engagement metrics were higher for lower quality videos. The quality of online nutrition information relating to MS was moderate (61 %). Physicians were the most likely source of nutrition information endorsing a diet for MS. The content analysis identified a knowledge gap for both medical professionals and plwMS.
Conclusions:
Nutrition misinformation for MS occurs on social media and information quality is variable. Audiences need to be cautioned about users with large followings and evaluate the credibility of all information. This study reiterates the importance of evidence-based information for the MS community.
Suicidal ideation and behaviours are common among adolescents, posing significant challenges. Parents have a protective role in mitigating this risk, yet they often feel ill-equipped to support their adolescents, and their specific support needs are not well understood.
Aims
To explore the lived experiences of parents with suicidal adolescents and identify their support needs in the context of a therapist-assisted online parenting programme.
Method
Semi-structured interviews were conducted with three stakeholder groups based in Australia: nine parents with lived experience caring for a suicidal adolescent, five young people who experienced suicidality during adolescence and five clinical/research experts in youth mental health/suicide prevention. Inductive thematic analysis was used to analyse and interpret findings.
Results
Three key themes highlight the experience of parenting a suicidal adolescent: the traumatising emotional experience, uncertainty and parent empowerment. Six themes described parents’ support needs: validation and support, practical and tailored strategies, rebuilding the parent–adolescent relationship, parental self-care, flexible and accessible modes of delivery, and understanding non-suicidal self-injury.
Conclusions
Findings highlight key themes of parenting a suicidal adolescent and parental support needs. An online parenting programme could offer parents flexible access to evidence-based parenting strategies. Yet, a purely digital approach may not address the complexities of the parent-adolescent dynamic and provide adequate tailoring. As such, a hybrid approach incorporating therapist support can provide parents with both the compassionate support and practical guidance they seek.
The COVID-19 pandemic has had a negative impact on the population’s mental health, particularly for individuals with health anxiety (HA) and obsessive compulsive disorder (OCD). This is in conjunction with a significant change in accessibility of face-to-face psychological services which have had to rapidly adapt to the remote delivery of therapy.
Aims:
Using a single-arm open trial design, the study aimed to evaluate the effectiveness of evidence-based CBT interventions for HA and OCD delivered via a blend of online therapist consultations interspersed with self-study reading materials. A secondary aim was to evaluate remote training workshops provided to therapists.
Method:
Therapists attended three half-day remote workshops after which consecutive participants with HA or OCD were assigned to therapists for treatment. Monthly expert supervision was provided. Patients completed routine outcome measures at each session and an idiosyncratic measure of pre-occupation with COVID-19 at pre- and post-treatment.
Results:
Significant and comparable improvements were observed on measures of anxiety, depression and social adjustment from pre- to post-treatment in both the HA (n=14) and OCD (n=20) groups. Disorder-specific measures also showed significant improvements after treatment. The HA group showed greater levels of change on the COVID-19-specific questionnaire. The training workshops were well received by therapists, who valued the monthly supervision sessions.
Conclusions:
The study provides support for the effectiveness of the online delivery of CBT for HA and OCD supported by the inclusion of additional self-study booklets.
Sickle cell disease (SCD) is hallmarked by recurrent episodes of severe acute pain and the risk for chronic pain. Remote peer support programs have been shown to effectively improve health outcomes for many chronic conditions. The objective of this study was to examine the feasibility and acceptability of an online peer mentoring program (iPeer2Peer program) for adolescents with SCD.
Method:
A waitlist pilot randomized controlled trial was conducted. Adolescents randomized to the intervention group were matched with trained peer mentors (19–25 years; successfully managing their SCD), consisting of up to 10 sessions of approximately 30-min video calls over a 15-week period. The control group received standard care. The primary outcomes were rates of accrual, withdrawal, and adherence to iP2P program/protocol, with secondary outcomes identifying topics of mentorship–mentee conversations through qualitative analysis.
Results:
Twenty-eight participants (14 intervention; 14 control) were randomized to the study (mean age: 14.8 ± 1.7 years; 57% female). Accrual rate was 80% (28/35) and withdrawal rate was 18% (5/28), with 28% (4/14) adhering to the iP2P program; however, 71% (10/14) of adolescents in the intervention completed at least one call. Based on content analysis of 75 mentor–mentee calls, three distinct content categories emerged: impact of SCD, self-management, transitioning to adulthood with SCD, and general topics.
Conclusion:
The results from this pilot study suggest that the current iteration of the iP2P SCD program lacks feasibility. Future research with the iP2P program can focus improved engagement via personalized mentoring, variable communication avenues, and an emphasis on gender.
To characterise the nature of digital food and beverage advertising in Singapore.
Setting:
Food and beverage advertisements within twenty clicks on the top twelve non-food websites and all posts on the Facebook and Instagram pages of fifteen major food companies in Singapore were sampled from 1 January to 30 June 2018.
Design:
Advertised foods were classified as being core (healthier), non-core or mixed dishes (e.g. burger) using the WHO nutrient profile model and national guidelines. Marketing techniques were assessed using published coding frameworks.
Participants:
NA
Results:
Advertisements (n 117) on the twelve non-food websites were largely presented as editorial content. Food companies posted twice weekly on average on social media sites (n 1261), with eatery chains posting most frequently and generating the largest amount of likes and shares. Key marketing techniques emphasised non-health attributes, for example, hedonic or convenience attributes (85 % of advertisements). Only a minority of foods and beverages advertised were core foods (non-food website: 16·2 %; social media: 13·5 %).
Conclusions:
Top food and beverage companies in Singapore actively use social media as a platform for promotion with a complex array of marketing techniques. A vast majority of these posts were unhealthy highlighting an urgent need to consider regulating digital food and beverage advertising in Singapore.
This chapter explores the theory underpinning qualitative methods, namely semi-structured interviews and focus groups, and issues of methodological coherence in adopting a digital approach. We offer an in-depth exploration of the practical considerations of adopting digital methods. This includes the challenges of building a rapport with the participant, familiarity with technology for both researcher and participant, scheduling, and data protection issues. We explore pertinent ethical considerations, including institutional approval, informed consent, confidentiality, and the ongoing ethical responsibilities of the researcher engaged in qualitative research. We draw upon our experiences of using synchronous online videoconferencing platforms to conduct semi-structured interviews and focus groups, integrating our reflections throughout. Whilst necessitated by the Covid-19 pandemic, the associated need for social distancing and the potential for further regional restrictions, we argue that digital methods transcend the current global situation, offering opportunities to facilitate qualitative research that may extend beyond geographical borders, attenuate fiscal limitations, and enable greater collaboration between researchers.
The Canadian League Against Epilepsy initiated a virtual epilepsy education program, conducting 29 webinars from March 2021 to September 2023. We report our experience, with the goal to inspire other groups to develop inclusive, equitable, and free educational spaces with a worldwide reach. Monthly sessions drew a median attendance of 118 participants, predominantly Canadian but also international, including physicians (58.9%) and trainees (22.8%). Post-webinar surveys (average 40% response rate) noted high satisfaction, a strong inclination to recommend the sessions, and an interest in clinical case-based topics. We plan to consider integrating a self-assessment section evaluating knowledge gained after each seminar.
During the recent pandemic, it became necessary to adapt lab-based studies to online experiments. To investigate the impact of online testing on the quality of data, we focus on three paradigms widely used in infant research: a word recognition task using the Intermodal Preferential Looking Paradigm, a word learning task using the Switch task, and a language assessment tool (WinG) where children identify a target word amongst a set of picture cards. Our results for synchronous and asynchronous studies provide support for the robustness of online testing. In Experiment 1, robust word recognition was found in 24-month-old toddlers. In Experiment 2, 17-month-old infants consistently learned a new word. Finally, Experiment 3 demonstrated that 19- to 26-month-old children performed well on a language assessment test administered online. Overall, effect sizes or language scores were found to be higher than in lab-based studies. These experiments point to promising possibilities for reaching out to families around the world.
Many mediated channels are available for relational partners to use for relational partners. At times these channels are facilitating long-standing relational processes such as relational maintenance, whereas at other times the channels provide new mechanisms for relational tasks such as gathering information about potential and new romantic partners or presenting the relationship to the couple’s broader social network. This chapter reviews relational processes through the lens of social media. The chapter overviews how romantic couples use social media in the initial stages of relationships to find potential romantic partners and seek information about potential and new partners, to communicate maintenance behaviors throughout the relationship, and the impact of social media during the dissolution phases. Both positively valenced behaviors (e.g., comanaging relational impressions and using social media to create electronic tie-signs) and negatively valenced behaviors (e.g., ghosting and cyberstalking) are discussed.
This chapter offers an empirically informed approach that utilizes the Internet and social media to provide support and resources for health concerns. The topic of self-injury will be used as a case illustration throughout. To this end, initiatives aimed at supporting and offering outreach for people with lived experience of self-injury as well as key stakeholders who can play key support roles will be presented. By the end of the chapter, readers will be able to reflect on how these various considerations can be drawn upon when planning their own outreach efforts aimed at providing support and informational resources for a range of health concerns via the Internet.