CSDIC is best known for the transcripts of prisoner conversations it generated through covert listening. Yet these dialogues stand largely on their own: they contain no material to explain why particular prisoners and conversations were monitored. The chapter argues that to understand the purpose of these transcripts, we need to look beyond them, to the other kinds of reports CSDIC produced that were not derived from microphones. Numbering roughly 2,500 documents, these reports chart a transformation in the information Britain sought to extract from these prisoners. The chapter shows how CSDIC was initially concerned with military information, but that it soon expanded in both reach and ambition, moving from tactical and operational intelligence to more specialised studies aimed at understanding enemy morale and shaping post-war occupation planning. Alongside these efforts, its microphones were also capturing references to atrocities and a growing awareness among some soldiers of the genocidal intent behind them. Yet such revelations remained subordinate to institutional priorities about protecting CSDIC’s methods even after 1945.

The chapter analyzes Hamas’s use of intelligence to conduct successful operations against Israel. The combination of intelligence gathering and clandestine activities, as described in the previous chapters, led to several high-quality operations against Israel. For example, in an attack in 2006, Hamas successfully abducted IDF soldier Gilad Shalit and was able to keep him hidden for years, despite Israel’s efforts to find and rescue him in the tiny Gaza Strip. In addition, Hamas created a “bank” of targets through its intelligence-gathering efforts. This structured list of vulnerable quality targets was used to focus rocket attacks against Israel and find locations for suicide attacks.

This chapter discusses use of the plan during an actual emergency response. It describes incident action planning and plan revision.

This chapter describes methods used for dissemination of the plan, including information exchange systems used for situational awareness, a common operating picture, and use of information technology.