from Part III - Beyond Text: Embodiment and Robots
Published online by Cambridge University Press: 05 September 2026
Artificial agents sometimes elicit surprisingly strong emotional responses, ranging from care and sympathy to discomfort or moral concern, for example in reactions to the mistreatment of robots. This chapter asks why such reactions arise at all and how humans come to engage empathically with artificial agents. We address this question by conceptualizing empathy not as a purely inferential process, but as an embodied and relational phenomenon grounded in bodily awareness, intersubjectivity, and social presence. Drawing on psychological, neuroscientific, and developmental research, we suggest that physical embodiment plays a critical role in scaffolding empathic responses, making embodied agents more likely to be engaged with as socially significant than virtual or disembodied counterparts. This perspective also allows us to examine what embodiment contributes to social interaction more broadly. We conclude by considering the practical and ethical implications of empathic engagement with artificial agents for social life, collaboration, and care.
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