Civility is a hot topic within all aspects of healthcare, in this chapter we explore the importance within maternity care. Civility, as a multi-professional team, is key for safety of the women and babies that we care for but also the wellbeing of the team. The chapter highlights existing resources and the underpinning human factors to consider the importance of civility and the wider reaching impacts when team members are incivil. Key learning points: Incivility is a recurring theme in NHS surveys. Incivility directly impacts the quality of healthcare that teams provide by reducing the performance of the victim, bystanders and the wider team. National reports into maternity services have highlighted the negative impact of poor workplace culture on maternity care. The promotion of psychological safety and compassionate leadership is fundamental to develop a positive working environment. The RCOG, RCM and NHS England have developed resources to tackle incivility and to support positive workplace behaviours. Small steps, such as calling out incivility and negative behaviours in the workplace, can lead to positive changes in the wider culture.