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Case 9 - A Nurse’s Concerns about Procedure

from Section 2 - The Cases

Published online by Cambridge University Press:  01 March 2026

Joshua Lowe
Affiliation:
San Antonio Military Medical Center
Rachel Bridwell
Affiliation:
Uniformed Services University of Health Sciences
John Patrick
Affiliation:
San Antonio Military Medical Center
Alec Pawlukiewicz
Affiliation:
Carl R. Darnall Army Medical Center
Gillian Schmitz
Affiliation:
Uniformed Services University of Health Sciences
Michael Yoo
Affiliation:
University of Texas Health San Antonio
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Summary

This vignette explores a communication challenge that arises during the care of a critically ill neonate requiring a lumbar puncture. The learner is provided with an opportunity to observe and reflect on interprofessional conflict and the skills needed to navigate it. They are then presented with a model response to guide future encounters. The case emphasizes the importance of validating team members’ concerns, maintaining professionalism, and redirecting focus toward shared goals. Learners will also gain strategies to de-escalate emotionally charged situations and preserve teamwork in high-stakes environments. Ultimately, this scenario highlights that delivering high-quality emergency care requires more than clinical knowledge—it also demands emotional intelligence and leadership under pressure.

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