The introduction explains why the boundary between business decisions and social decisions has eroded. Corporate operations now shape speech, safety, health, and democratic life as a direct result of scale, efficiency, and automation.
The introduction explains why familiar responses fail. Shareholder primacy breaks down when investors disagree about corporate purpose. Stakeholder approaches identify affected groups but offer no way to resolve conflict. Calls for neutrality ignore the reality that operational choices already function as social policy.
The introduction presents the book's core claim. Corporations have built governance systems to manage social conflict because no other institution can respond quickly enough. These systems are not symbolic commitments. They are operational structures that allow firms to set standards, justify decisions, and revise practices over time.
It introduces corporate ordering and previews the tripartite framework that organizes the book. It explains the role of the case studies and situates the project within debates about corporate power, regulation, and democratic legitimacy.