The transient behaviour of an $M/M/k$
queue with finite capacity $\ell $
and impatient customers is analysed in this paper. Expressions for the abandonment probabilities and the waiting time distribution of a tagged caller are derived using Laplace transforms. Laplace transforms are then applied to the Kolmogorov forward equations, combined with numerical inversion, to compute the transition probabilities. By combining these results, the probability that a customer arriving at time t is served within a specified time window, as well as their probability of abandonment, can be determined. Numerical examples are provided throughout the paper to illustrate the results.