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9 - Conclusion

Rational Workers and Workplace Democracy

Published online by Cambridge University Press:  11 September 2026

Mats Persson
Affiliation:
University of Inland Norway
Jan Ch. Karlsson
Affiliation:
Karlstad University
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Summary

This chapter advances two interrelated propositions that challenge managerialist research: that workers are as rational as managers, and that democracy is intrinsically desirable in working life. Drawing on historical and contemporary critiques of managerialism, the chapter shows how managerial research systematically displaces worker agency – pathologising resistance, depoliticising conflict, and naturalising hierarchical authority – across traditions from Scientific Management to algorithmic managerialism. Using procrastination research as an exemplar, the authors propose a methodological shift toward critical realism, labour process theory, and mechanism-based explanation to reframe delayed task completion as organisational misbehaviour rather than individual pathology. The chapter concludes that acknowledging worker rationality and valuing workplace democracy reorients organisational theory: it exposes managerialist biases, foregrounds political and ethical dimensions of work, and opens conceptual space for more egalitarian and analytically rigorous accounts of organising.

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  • Conclusion
  • Mats Persson, University of Inland Norway, Jan Ch. Karlsson, Karlstad University
  • Book: Against Managerialist Research
  • Online publication: 11 September 2026
  • Chapter DOI: https://doi.org/10.1017/9781009621212.010
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  • Conclusion
  • Mats Persson, University of Inland Norway, Jan Ch. Karlsson, Karlstad University
  • Book: Against Managerialist Research
  • Online publication: 11 September 2026
  • Chapter DOI: https://doi.org/10.1017/9781009621212.010
Available formats
×

Save book to Google Drive

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Google Drive.

  • Conclusion
  • Mats Persson, University of Inland Norway, Jan Ch. Karlsson, Karlstad University
  • Book: Against Managerialist Research
  • Online publication: 11 September 2026
  • Chapter DOI: https://doi.org/10.1017/9781009621212.010
Available formats
×