To save content items to your account,
please confirm that you agree to abide by our usage policies.
If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account.
Find out more about saving content to .
To save content items to your Kindle, first ensure no-reply@cambridge.org
is added to your Approved Personal Document E-mail List under your Personal Document Settings
on the Manage Your Content and Devices page of your Amazon account. Then enter the ‘name’ part
of your Kindle email address below.
Find out more about saving to your Kindle.
Note you can select to save to either the @free.kindle.com or @kindle.com variations.
‘@free.kindle.com’ emails are free but can only be saved to your device when it is connected to wi-fi.
‘@kindle.com’ emails can be delivered even when you are not connected to wi-fi, but note that service fees apply.
Nonprofit research is increasingly attentive to the complex dynamics and relationships that underpin the nonprofit ecosystem. Yet the role of frontline social work practice in both delivering key services and generating the data that supports wider organizational and institutional processes remains underexplored. To examine this dynamic, we present an institutional ethnographic case study of a common data collection tool used across the Australian homelessness sector. We empirically demonstrate how frontline social work practice generates data that underpin core operations across the nonprofit ecosystem. Our findings show that social workers are not only guided by data in their practice but actively shape the data produced through their use of collection tools. We further identify the challenges that arise when these data are expected to serve multiple purposes, particularly for their validity and utility across organizational and institutional contexts.
Multiple birth fathers remain largely invisible in perinatal research, policy and practice, despite facing distinctive practical, emotional and financial challenges. This study explores the early parenting experiences of multiple birth fathers in the United Kingdom using qualitative survey data from 107 participants, analysed using thematic analysis. Drawing on a social capital framework, it examines how access to structural, relational and cognitive resources shapes fathers’ wellbeing. Four themes were identified: the complexities of early multiple birth fatherhood, fathers’ mental health, the visibility of their needs, and experiences of support. Fathers described the intensity of raising multiples as ‘doubly hard’, characterized by exhaustion, financial strain, and ‘survival mode’ in the first year. Many reported significant mental health challenges, including stress, guilt, and feelings of being ‘stretched to breaking point’, yet often did not seek support or found available services generic and unhelpful. Experiences of support were inconsistent: while some benefited from flexible employers or strong social networks, others reported minimal professional engagement and perceived services as primarily mother–focused. Peer support from other multiple birth parents was valued but not always accessible. Access to structural resources such as paternity leave, financial support and tailored services was limited, while relational and cognitive resources, including shared understanding from professionals and peers, were uneven. Although UK-based, these findings reflect wider international gaps in father-inclusive perinatal care. Greater recognition of multiple birth fathers, alongside tailored mental health support and multiples-specific services, is needed to improve outcomes for families with multiples.
Syringe service programs (SSPs) are a key strategy to stem the overdose crisis. These organizations have recently benefited from increased state investment in the US, highlighting the need for collaboration across public and nonprofit sectors in their implementation. This paper examines an emerging, informal multisectoral collaboration among public and private SSPs, public health departments, and law enforcement to address the “wicked problem” of opioid overdoses. Based on 26 interviews with SSP frontline human service employees in a Midwestern US state, the findings explore SSP employees’ perspectives on the development of (in)formal multisectoral collaborations. Results highlight how trust-based informal relationships and frontline relational work spearheaded by SSP employees lay the foundation for governance structures and more formalized collaborations. Through consideration of these findings, it is shown that frontline human service professionals play a pivotal role in facilitating such collaborations through bottom-up relational processes.
CRT is a plausibility structure that explains why and how racism persists, and society’s disregard for health, educational, and welfare discrepancies between white and minoritized peoples. It explains why a profession like social work has not seriously addressed racial injustice, instead content to treat gross disparities applying whitesplanations and colonized theories to those suffering from socially unjust systems. This chapter provides a history of CRT and five theoretical tenets applicable to social work, each of which will be developed further in the text, and argues that CRT is an appropriate transformational framework for social work.
Liberalism and interest convergence influence all aspects of our socio-political world, and, in turn, social work practice, including social welfare policy, practice, and pedagogy. This chapter first defines the critical race tenets critique of liberalism and interest convergence, then examines how the entanglement of settler colonialism, racism, and capitalism are mutually constructed with racism and intersectional oppression. A global system of white supremacy created a racial hierarchy through notions of inferiority in order to maintain the dominant power structure, such that when white interests do not align with the interests of non-whites, it is nearly impossible for systems change to occur. Turning specifically to social work, the author outlines how social welfare policies and belief systems allow racism to flourish despite ideas of equality, freedom, and rights, and uncovers how social work conceptions of social welfare and social justice have aligned with the interests of the dominant group, rather than liberation and communal support, by supporting incrementalist reform rather than transformative change. Finally, the chapter envisions social worker roles that dismantle liberal notions of justice and create practices that support expansive views of merit, communal values over individual success, and equitable outcomes over equal rights.
Social determinants of health (SDOH) are defined as the non-medical factors that influence health outcomes. As the conditions in which people are born, live, learn, work, play, and worship, SDOH can impact risk for critical illness, the experience of critical illness, and their prognosis and recovery. SDOH may further impact survival after critical illness given the risks of vocational disability, loss of income, familial and financial costs of medical care, and social isolation. A holistic approach to treating critical illness facilitates coordination of collaborative care to identify and address SDOH. Social workers have particularly essential roles in critical illness, and can contribute to the research, policy, and practice efforts to improve the recovery process and outcomes for survivors of critical illness. This chapter summarizes the relationship of SDOH to survivorship following critical illness, and prioritizes the role of the social worker to identify and address SDOH.
The importance of palliative care in cancer care is underscored, yet there is a significant gap in research specifically focusing on the role of social workers in palliative cancer care. This qualitative study aims to better articulate the specific roles of social workers within palliative oncology settings.
Methods
Data were collected by semi-structured Zoom interviews with social workers in palliative cancer care between November 2023 and January 2024. Thematic analysis was used to identify unique themes.
Results
Ten social workers in palliative cancer care were recruited for this study. Eight key themes related to social workers’ role emerged from the interviews. These were the following: (1) mapping out holistic needs through a biopsychosocial–spiritual assessment, (2) providing individual and family counseling, (3) patient and family psychoeducation, (4) resource identification and referral, (5) building communication bridges between patients, families, and oncology teams, (6) promoting patient and family engagement and voice in shared decision-making in cancer care, (7) providing anticipatory grief and bereavement counseling, and (8) strengthening team resilience and fostering well-being.
Significance of results
This study builds upon prior work by focusing specifically on the roles of palliative care social workers in oncology. The findings highlight the multifaceted roles of social workers, demonstrating their capacity to deliver holistic care to cancer patients, families, and healthcare providers to enhance quality of care. The findings may help inform the development of training curricula and practice standards for the subspecialty of oncology-focused palliative social work.
Literature describing the social change efforts of direct social service nonprofits focuses primarily on their political advocacy role or the ways in which practitioners in organizations address individual service user needs. To elicit a more in-depth understanding of the varying ways that these nonprofits promote social change, this research builds off of the innovation literature in nonprofits. It presents a model of the typology of social innovations based on the empirical findings from survey data from a random sample (n = 241) and interview data (n = 31) of direct social service nonprofits in Alberta, Canada. Exploratory principal factor analysis was used to uncover the underlying structure of the varying types of social innovations undertaken by direct service nonprofits. Results support a three-factor model including socially transformative, product, and process-related social innovations. The qualitative findings provide a conceptual map of the varied foci of social change efforts.
There is an increasing attention for youth social work professionals to collaborate with volunteers, parents, and other professionals. Collaboration can contribute to positive outcomes for youth. The present study contributes to understanding differences in the extent to which youth social work professionals collaborate with volunteers, parents, and other professionals. The survey was conducted with Dutch professionals working in youth care (n = 112), education (n = 67), and youth work (n = 89). Index for Interdisciplinary Collaboration was used to assess interdependence in and reflection on the collaboration process. Significant differences were found in the extent to which professionals working in different fields experience interdependence and reflection on the collaboration process with different partners. Future researchers should be aware that the degree to which professionals collaborate with others might depend on the context, work field, and the collaboration partner. Youth social work professionals and local governments can use this study to identify strong and weak collaborative partnerships in order to better organize collaboration between different partners with the final aim of improving support of young people.
This paper presents an analysis of the role of Swedish voluntary organizations within the field of child protection as well as processes of institutionalization within such organizations. The empirical focus is on the two most important voluntary organizations within the field today, namely Rädda Barnen (Save the Children) and BRIS (Children’s Right in Society). And their importance within the child protection discourse, as well as their role as producers of welfare, is discussed. In the latter respect two different processes of professionalization—professionalization of volunteers and avant-garde professionalism—are identified. It is demonstrated that the relationship between the state and voluntary organizations is a key issue when understanding the nature of the organizations and their role in the organizational landscape.
In this chapter, we explore the concept of ethical practice from a Western perspective, beginning by introducing current codes of ethics, as well as debates about their limitations in guiding ethical practice. We examine some of the dominant assumptions and myths about supposedly objective ways of knowing and contrast these with critical understandings of knowledge, values and ethics. We also provide an overview of various approaches to decision-making in relation to ethical dilemmas and explore how a critical approach can offer an excellent guide for ethical practice. We further examine the practice of critical reflection and share a practitioner’s perspective from our research to demonstrate how they used critical reflection to inform ethical practice.Ethics is a domain of philosophy concerned with questions of what is right or wrong in human conduct. Given that social workers often work with people who are affected by poverty, unemployment, illness, violence, deprivation of liberties and other forms of social disadvantage and oppression, we are frequently faced with making complex ethical decisions that can affect the lives of others.
The term ‘social work’ was first coined by the American economist Simon Patten in 1900. He envisaged a new profession that would address the social problems of the modern world. These problems are neither timeless nor innate to human nature, but come into being at particular points in history as a result of people’s actions and the way they organise power in society. Looking at these issues historically enables us to see the way social problems (such as extreme inequality and poverty, mass urbanisation, industrial pollution, racism, sexism and different forms of violence) have been constructed and varied over time. More importantly, this lens may provide us with clues as to how people might un-make these problems and do something better. This historical perspective is vital for practice today because it locates critical social work as part of much wider and ongoing struggles for social justice and human rights.
This book is about the potential of social work, and in particular the potential of critical social work. It is about what social work is, what social work can be and, from a critical perspective, what social work should be. We use the word ‘potential’ quite deliberately, as it implies that there are elements of uncertainty in endeavouring to make social work critical that are yet to be fully realised and never guaranteed. Yet, in the current context, the values and vision of critical social work are perhaps more relevant and important than ever before.
In Chapter 1, we invited you to consider the critical potential of social work: the potential for us as individual workers, and collectively as a profession, to question the social conditions and discourses that give rise to human suffering and what we might do about these. The critical standpoint is one that sensitises us to social injustice and the need for transformation. Being a critical practitioner is challenging: while we may decide that this is the path we wish to take, it is an ongoing process, borne out in day-to-day and week-to-week activities. Becoming a critical practitioner is not a single act of commitment, but an often-arduous journey of revelation and struggle. There are many potential setbacks along this journey. As the words of a great twentieth-century social reformer Martin Luther King remind us, ‘Human progress is neither automatic nor inevitable … Every step towards the goal of justice requires sacrifice, suffering and struggle; the tireless exertions and passionate concerns of dedicated individuals.’ Critical social workers are among those dedicated individuals with passionate concerns.
In this and the following chapter we explore the importance of context for social work practice. Ife et al. suggest that context is vital because it impacts on how social workers understand the issues they are working with and how they will respond. Social work does not exist in a vacuum. Therefore, we focus on a number of powerful social forces that shape our social contexts. These consist of far-reaching (sometimes global) social structures and discourses. Social structures, as noted in Chapter 1, are the enduring social patterns, divisions and institutional arrangements that can give rise to inequality and harm. Discourses, on the other hand, are sets of ideas or language about a particular topic with shared meanings and assumptions that reflect and reinforce particular power relations. In other words, discourses are never neutral descriptions of reality, but actively justify certain asymmetric social structures; in turn, these structures promote discourses favourable to their maintenance.
This chapter will introduce you to some of the key formal social work theories that underpin practice. We begin with the individualistic and systems-based theories that originated in psychology and conservative sociology respectively. As was evident in Chapter 5 on the history of social work, these establishment theories generally dominated social work before the emergence of critical social work theories. We then shift our attention to the development of critical theories, such as Marxist, radical, structural, feminist and anti-oppressive perspectives that aim for social justice and autonomy, and discuss the more recent contribution of poststructural and queer theories to the evolution of critical theories and to critical social work. The newer critical theories developed out of critiques of the older establishment theories, so it is necessary to have some familiarity with the principles of both. Finally, we draw on research with our first-year students to demonstrate the application of theory in relation to a case study.
In this chapter we explore concepts and practices related to diversity. This is a complex terrain to navigate as we are all ‘diverse.’ However, diversity (or our differences) have personal, social and political effects; many of which involve power and engender various forms of inequality, privilege and oppression. Critical social workers have been considering the ‘dilemma of difference’ for decades. In 1985, for example, Martha Minow observed that, rather than avoiding this dilemma, we should ‘immerse ourselves in it’, not necessarily to seek a final resolution, but to engage in a ‘more productive struggle’ for equitable processes and outcomes’. Challenging privilege and oppression is at the heart of critical social work and our journey is both personal and professional as we grapple with how to respectfully listen, learn and engage in mutual consciousness-raising across difference, while advocating for social and systemic change to address inequality.
While we have already touched on several fields of practice throughout this text, this chapter draws on our own and other authors’ research and experience to go somewhat deeper in relation to three social work practice fields: aged care and working with older people; child protection; and men’s violence against women. We consider some of the current debates that exist within these fields and contextualise them within wider social and political contexts. We acknowledge the challenges for critical practice, particularly when it seems to be at odds with the dominant discourses and associated institutional structures and cultures.
Social work practice may be conceptualised in a variety of ways. Sometimes practice is referred to as ‘methods’. Some social work texts have tended to refer to different levels of practice: micro methods, including methods for working with individuals, such as casework, counselling and case management; methods for working with couples and small groups, such as family group conferencing, mediation and group work; and macro methods, which are more collective methods of practice, such as advocacy, community development, policy development and analysis, research and social action. Practice is also sometimes referred to in terms of the processes that characterise it from beginning to end – for example, engagement, assessment, intervention, termination and evaluation. This tendency to conceptualise practice in terms of ‘processes’ is mostly relevant for micro methods, and some have argued that this conceptualisation represents the imposition of ‘corporate management techniques’ and a ‘case management approach’ onto social work.
This chapter provides an overview of some of the key practice strategies that social workers use to try to challenge and arrest the massive social inequalities we explored in the previous chapters. The theory and practices of critical social work help us to devise creative and effective ways to contest and resist the harms created by oppressive social forces. Developing our capacity for critical analysis is an important first step that underpins all other practices outlined in this chapter: social policy analysis and development; social activism, allyship and participation in social movements; critical practice in organisations; and undertaking social research. These practices connect practitioners with discretionary spaces in which they can work towards social justice and emancipatory aims.