Citizens rely on information to evaluate the government, but their sources are limited in authoritarian regimes. This study shows that citizens can learn from extraordinary events, such as public safety incidents, which are socially salient, highly visible, and clearly attributable. When the state bears causal responsibility for a safety failure, political trust declines under both a controversial and an uncontroversial response. Using survey data that cover three national crises in contemporary China, the analysis compares respondents in the weeks immediately before and after the incidents. Trust in government declined following the 2011 bullet train crash and the 2018 vaccine scandal, but not following the 2008 Wenchuan earthquake. Further analysis finds no increase in perceived corruption, while perceptions of free expression declined after the train crash but not after the earthquake, consistent with dissatisfaction over information control. The findings have implications for authoritarian accountability and regime stability.