Population ageing and international migration are reshaping care systems and heightening the need for linguistically responsive models of support. This qualitative systematic review synthesizes evidence on how community-dwelling older migrants experience language-related barriers when accessing and using health, aged and community care. Using JBI meta-aggregation and PRISMA 2020 reporting, we identified 51 peer-reviewed qualitative studies published between 2004 and 2023, predominantly from anglophone destinations with selected North- and West-European comparators.
Four interrelated themes emerged – system, provider, societal and cultural factors – showing that language operates as a systems-level determinant of access rather than an individual ‘deficit’. Barriers included inaccessible information, inadequate interpreter provision, digital exclusion and care models misaligned with cultural expectations. Enablers included peer-led supports, tailored communication, shared language with providers and opportunities for language learning. These dynamics shaped autonomy, trust and engagement, with emotional consequences when communication failed. The review also flags risks from stereotyping (e.g. ‘happy migrant’, ‘exaggerating migrant’) and the limits of checklist-style ‘cultural competence’, pointing instead to practice grounded in cultural safety and structural competence.
Findings have implications for co-designed, linguistically responsive models that integrate interpreter quality, plain-language communication, digital and health literacy supports and community infrastructure. A concise theoretical frame – migration-systems and ecological (lifecourse) – helps explain how system, provider, societal and cultural layers interact to shape communication and access. The findings predominantly reflect the contexts and literature included (English-language publications from the settings noted); future research should examine non-English scholarship and other migration systems to extend applicability.